Career Opportunity:

Administrative Assistant – Grimsby

Formed in 1952, CLAC is a national union representing over 60,000 workers in almost every sector of the economy. Based on values of respect, dignity, and fairness, CLAC is committed to building better workplaces, better communities, and better lives. CLAC is an affiliated member of the World Organisation of Workers

We are currently accepting resumes for two Administrative Assistants to join the Retirement Team in the Grimsby Member Centre. These are permanent, full-time positions.

Job Summary:

The successful applicant will work with the CLAC Retirement processing team to provide top quality service on behalf of members of the CLAC Pension Plan, CLAC Group RSP and CLAC Vacation Pay Plan.

Key Responsibilities:

• Responsible for the accurate receipt, verification, and assignment of all incoming mail (including electronic mail) for the Retirement and Vacation Pay Teams
• Process incoming forms and enter member information into online database
• Fulfill member requests for forms and follow up with members when forms are incomplete
• Provide service to plan members and CLAC staff on a variety of retirement plan related issues
• Collaborate with other retirement team members to ensure a positive and full member service experience, including connecting with members for updates to demographic information
• Back up reception duties as required
• Miscellaneous tasks as assigned

Qualifications:

• Completion of secondary education or equivalent education

Skills & Experience:

• Highly motivated and organized individual with ability to function in a busy, challenging environment
• Exceptional attention to detail
• Respect for confidentiality of member information
• Excellent time management skills
• Ability to work independently yet be a contributing member within an established team
• Sound working knowledge of Microsoft Office suite
• Ability to assist members with access to online information
• Ability to communicate with members in French would be an asset

Reporting and Accountability:

This position reports to the Retirement Plans Team Manager.

To Apply:

Interested applicants should send a cover letter and resume to Connie Liu, Retirement Plans Team Manager by email by 5:00pm EST on June 9, 2025. Please indicate in your application where you came across the position.

Application Deadline: June 9, 2025

Approximate Start Date: As soon as possible

CLAC offers a competitive wage and excellent benefit package including company pension plan, as well as the opportunity to work in a dynamic, rewarding, and challenging workplace community.

More information on CLAC can be found at www.clac.ca.

We thank all applicants for their interest, but only candidates under consideration will be contacted.

CLAC is committed to providing accommodations for people with disabilities. If you require an accommodation at any stage of the hiring process, we will work with you to meet your needs.

Job Types: Full-time, Permanent

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Grimsby, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 2025-06-09