Join us to build a more rewarding financial future for all Canadians

At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly expanding tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.

• #1 Fastest Growing Company in Canada for 2024 by Globe & Mail
• Deloitte’s Fast 50 in Canada Winner for 2023 and 2024
• LinkedIn’s Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Team of 700+ people
• 1M+ customers
• 10K+ retail partners

The Role

Neo Financial is looking for a full-time Principal Regulatory Compliance Specialist to join our team in Calgary. Our compliance team navigates through a fast-paced environment and knows how to switch gears to adapt to any scenario. We strive to make things better, simpler and stronger. Make your mark by addressing the dynamic and ever changing landscape of compliance, alongside some of Canada’s most successful leaders and tech minds.

What you'll be doing:

• Develop and maintain extensive knowledge of federal and provincial compliance laws, regulations, and industry standards which are applicable to Neo’s business
• Assist in the implementation, development, and review of regulatory compliance policies and procedures ensuring alignment with regulatory changes and business needs
• Work closely with other members of the Risk & Compliance, Legal and Banking teams to support regulatory requirements in new contracts, third party risk assessments, partner compliance, etc.
• Oversee execution of Neo’s regulatory compliance program, including product regulatory analysis, regulatory landscape monitoring and preparation, regulatory compliance testing, , and act as Neo’s subject matter expert in regulatory compliance
• Investigate and respond to compliance risk issues and regulatory inquiries, including preparing required documentation and making recommendations to senior management on how to proceed
• Review new and changing regulations against Neo’s business requirements and clearly communicate these requirements to affected teams
• Provide guidance and training to business stakeholders (product, engineering, legal, etc) on regulatory compliance requirements to ensure Neo is developing products and operating its business in a way that protects privacy and mitigates risk
• Identify, assess and implement opportunities to enhance the effectiveness of the company’s policies, procedures, controls and other associated deliverables
• Additional ad hoc tasks as required by business needs

Who we are looking for:

• At least 7+ years of experience in regulatory compliance management roles
• Strong expertise in the Retail Payments Activities Act (RPAA) is strongly preferred
• Familiarity with Canadian fintech operations and payment systems
• Experience implementing organization-wide programs to comply with new and changing regulation
• Prior experience with fintech, financial services or other highly regulated industries
• Knowledge of relevant legislation and regulation (i.e. OSFI,PIPEDA, CDIC, FINTRAC; and/or consumer protection laws).
• Understanding of CIRO requirements and Quebec laws applicable to financial services is considered an asset
• A strong ability to build relationships as well as establish trust and credibility with your colleagues through excellent verbal, written, and interpersonal communication skills
• Experience working effectively in a team environment where flexibility, collaboration, and adaptability are important
• Possess strong organizational and prioritizing skills

Working at Neo:

The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we’re on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to do our best work for our customers. Our commitment to customer success drives everything we do, from building intuitive products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.

We trust, respect, and support each other. This means honest conversations, constructive input, and continuous support. You’ll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices. As we evolve rapidly, we’re looking for change-makers who thrive on challenge—people who would rather blaze a trail through uncertainty than follow a well-paved path.

All team members have a stake in Neo’s success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do — when Neo grows, we all grow. If you’ve heard that Neo employees work hard, it’s true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the company’s success.

Apply with us:

We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.

By continuing with your application, you agree to the Candidate Privacy Notice which guides how we process your personal information for the purpose of your application.