At Old Oak:

• We demonstrate integrity in everything we do
• We keep our people, our customers, and our community as our priority
• We are a company where people want to be

What We Offer:

• Certified Great Place to Work®
• Competitive wage structure
• Health and wellness benefits
• A company that gives back to the local community
• Opportunities for subsidized professional development
• Room for future growth and advancement
• A friendly, fun, and safe team-oriented work environment

Role Summary and Purpose

This role is responsible for overseeing the maintenance, compliance, safety and security for the buildings and grounds in a designated campus. The Assistant Property Manager directly supervises Building Superintendents and manages external contractor relationships. Duties include completing regular building inspections and reports, supervising staff, and working closely with external contractors to ensure adherence to contract specifications and Old Oak’s policies and procedures.

Responsibilities

Building Maintenance and Compliance:

• Complete weekly, monthly and annual Building walks and checklists as outlined in Old Oak SOP’s
• Review and sign off on daily, weekly and monthly inspections that have been completed by Site Maintenance Techs per Monthly Calendar
• Regularly meet with and inspect work being completed by the Preventative Maintenance contractors
• Act as Management rep on the Health and Safety committee(s); oversee training and participate in monthly H&S walks at all sites.
• Review and provide recommendations for changes or enhancements to Preventative Maintenance contracts
• Conduct semi annual walks with all large equipment Contractors (HVAC, Plumbing, Electrical, BAS and others as required) to develop and maintain records on the life cycle of this large equipment for consideration in annual budget preparation

Tenant Relationships & Information Management:

• Maintain strong relationships with tenants to reflect superior customer service.
• Ensure prompt service to tenants and prospective tenants.
• Reasonably enforce the landlord’s rules and regulations.
• Promote tenant retention by communicating effectively with existing residents and ensure, in close cooperation within the Property Management team, that resident issues are dealt with.
• Maintain the privacy and confidentiality of all resident information
• Keep Property Manager informed about any significant expense requirements that will impact monthly budgets and provide input into monthly variance reporting as applicable
• Ensure the unit make-ready process is complete and unit is ready for occupancy
• Administer maintenance operations to ensure timely completion of work orders and accuracy of Yardi work order system
• Ensure requested work is completed to Old Oak standards, prior to invoice approval
• Review requirements for specialized contractors and large project (Capital) work with Property Manager prior to approval. Once approved, coordinate and oversee completion of the project
• Ensure that all urgent repairs or hazards are promptly resolved

Leadership & Coaching:

• Lead, supervise, and support the Superintendents with a collaborative approach to ensure team cohesion, effectiveness, engagement, and communication.
• Monitor cleaning standards of campus through daily inspections to ensure they meet Old Oak standards

Administration:

• Ensure requested work is completed to Old Oak standards, prior to invoice approval
• Follow Health & Safety guidelines including WHMIS
• Maintain a positive relationship with co-workers, contractors and tenants.
• Other duties as required

Old Oak Experience:

• Establish, maintain, and promote excellent relations with all internal and external customers (residents and Old Oak employees), contractors and trades.
• Embody the Old Oak Vision and Values in every action

Qualifications

Education:

• 2 years’ post secondary education preferred
• Property Management designation preferred

Experience:

• 2 years’ experience in Property Management
• 2 years’ experience managing a team

Skills and Abilities:

• Actively support Old Oak Values, Code of Conduct and Care
• YARDI
• Motivated to learn more and grow within this position.
• Looks for ways to improve processes
• Strong customer service orientation
• Patient with the ability to listen to others.
• Takes initiative.
• Has a high tolerance to stress.
• Respectful of and compliant of rules and regulations (especially concerning safety)
• Sound judgment & decision-making competencies.
• Strong planning and organization.
• Attention to details.

Special Requirements:

• Ability to stand and walk for extended periods of time. Ability to frequently stop, bend, and kneel. Ability to lift and move objects weight up to 75lbs.

Working Hours: 37.5 – 44 hours per week. Regular schedule is Monday – Friday 8:00am – 4:30pm, but hours may be adjusted to meet the needs of the business. Occasional overtime may be required

Here at Old Oak, we are a quickly growing company and are excited to maintain the right staff. As such, we offer a very competitive compensation package to attract and maintain the best people. Old Oak is thankful to all who apply, however, only those who are qualified will be contacted for an interview.

Old Oak is an Equal Opportunity Workplace committed to fostering a safe, healthy, and inclusive work environment. We are committed to providing a fully accessible recruitment process. Accommodations are available upon request.

Job Type: Full-time

Pay: From $52,500.00 per year

Work Location: In person