Quality Assurance Analyst
Top Benefits
About the role
Location: Toronto, ON Canada
Type: Permanent Full-time
Group/Grade: Bargaining Unit/ IT
Rate: $98,140.62 (start)
Date: June 17, 2025
The Ontario Nurses’ Association (ONA) is Canada’s largest nurses’ union. We are powered by our members — 68,000 nurses and health-care professionals, and 18,000 nursing student affiliates — who provide care in hospitals, long-term care, public health, the community, clinics and industry.
Our mission is to defend the rights of and advocate for nurses and health-care professionals who care for the health of Ontarians. We empower members and fight against unfair and unsafe treatment, negotiate and enforce our contracts, offer benefits and insurance, provide tailored education and development opportunities and much more. We confront governments, administrations and other policymakers head on to fight for high-quality public health care.
We are seeking a talented Quality Assurance Analyst to support ONA in technology project initiatives.
If you have excellent quality assurance skills, are a critical thinker, possess soft skills to work collaboratively, can listen to user requirements and can come up with solutions, then you are the candidate we are looking for!
What we are looking for:
In collaboration with the development team and the subject matters experts, the Quality Assurance Analyst will:
- Four (4) or more year’s equivalent work experience (or an equivalent combination of education and experience satisfactory to ONA).
- University degree in the field of computer science, information systems, or computer engineering.
- Experience with Microsoft Dynamics 365 Customer Engagement (CE) applications.
- In collaboration with the development team and the subject matters experts, develops test plans, test scenarios and test scripts for CRM and web based applications.
- Identify gaps in functional/technical specifications.
- Responsible for finding and verifying defects found during development and end user testing.
- Perform manual and automated test cases.
- Create, track, modify, and close defect tickets using a Defect Tracking tool
- Assist in the development and maintenance of testing and QA documentation standards.
- Coordinates Functional and User Acceptance Testing (UAT) activities with the development team and subject matter experts.
- Provide assistance to the subject matter experts as required, to execute testing.
- Consolidates tests results and prepares reports or presentations on the progress of testing on a regular basis maintaining a list of reported system defects, production issues and known workarounds.
- Participate into all key sprint activities such as Sprint Planning, Daily Scrum and Solution Demos. Makes recommendations to improve the quality of future systems development.
- Experience with testing ASP.Net web-based applications is a must.
- Strong knowledge of MS SQL Server, SQL queries.
- Must have Agile development process experience.
- Familiarity with GIT based source Control (Azure Devops)
Nice to Have Skillset:
- Professional certifications in related technologies.
- Experience with mobile application testing.
- Test automation development.
- CI/CD automation.
- Performance testing.
Desired Soft-skill sets:
- Ability to modify approaches and flexibility to assess and adopt methodologies to build a solution towards desired outcome.
- Collaborative partner, inter-personal communication, and strong problem-solving skills.
- Strong analytical, organizational, and multi-tasking capability, needed to juggle many-conflicting priorities; ability to remain objective and calm under pressure.
- Excellent written and oral communication skills, analytical skills, and attention to detail required.
- Ability to take ownership to build maintainable solutions.
- Comfortable in communicating desired solution to non-technical stakeholders.
All Interested candidates may apply via ONA Jobs by 4:30 p.m. on July 2, 2025.
The Ontario Nurses’ Association is committed to employment equity within its staff. Applications are encouraged from equity groups including individuals of Aboriginal descent, racialized individuals, individuals with disabilities, and 2SLGBTQI persons. We also provide accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for a disability during any stage of the recruitment process, please notify Human Resources at HumanResources@ona.org*.*
Thank you for your interest in joining us. Only those selected for an interview will be contacted.
About Ontario Nurses' Association
The Ontario Nurses' Association (ONA) is a proactive union committed to improving the economic welfare and quality of work-life for our members, to enable them to provide high-quality health care.
Founded in 1973, the Ontario Nurses' Association (ONA) is the trade union that represents 60,000 registered nurses and allied health professionals working throughout Ontario, including: hospitals community health long-term care public health clinics industry Each facility represented by ONA has a Bargaining Unit President that oversees union activities within that facility. The provincial organization is divided into Locals, which is headed by a Local Coordinator. Bargaining Unit Presidents as well as Local Coordinators are ONA members, and are members' best source of information as it pertains to their facility.
Quality Assurance Analyst
Top Benefits
About the role
Location: Toronto, ON Canada
Type: Permanent Full-time
Group/Grade: Bargaining Unit/ IT
Rate: $98,140.62 (start)
Date: June 17, 2025
The Ontario Nurses’ Association (ONA) is Canada’s largest nurses’ union. We are powered by our members — 68,000 nurses and health-care professionals, and 18,000 nursing student affiliates — who provide care in hospitals, long-term care, public health, the community, clinics and industry.
Our mission is to defend the rights of and advocate for nurses and health-care professionals who care for the health of Ontarians. We empower members and fight against unfair and unsafe treatment, negotiate and enforce our contracts, offer benefits and insurance, provide tailored education and development opportunities and much more. We confront governments, administrations and other policymakers head on to fight for high-quality public health care.
We are seeking a talented Quality Assurance Analyst to support ONA in technology project initiatives.
If you have excellent quality assurance skills, are a critical thinker, possess soft skills to work collaboratively, can listen to user requirements and can come up with solutions, then you are the candidate we are looking for!
What we are looking for:
In collaboration with the development team and the subject matters experts, the Quality Assurance Analyst will:
- Four (4) or more year’s equivalent work experience (or an equivalent combination of education and experience satisfactory to ONA).
- University degree in the field of computer science, information systems, or computer engineering.
- Experience with Microsoft Dynamics 365 Customer Engagement (CE) applications.
- In collaboration with the development team and the subject matters experts, develops test plans, test scenarios and test scripts for CRM and web based applications.
- Identify gaps in functional/technical specifications.
- Responsible for finding and verifying defects found during development and end user testing.
- Perform manual and automated test cases.
- Create, track, modify, and close defect tickets using a Defect Tracking tool
- Assist in the development and maintenance of testing and QA documentation standards.
- Coordinates Functional and User Acceptance Testing (UAT) activities with the development team and subject matter experts.
- Provide assistance to the subject matter experts as required, to execute testing.
- Consolidates tests results and prepares reports or presentations on the progress of testing on a regular basis maintaining a list of reported system defects, production issues and known workarounds.
- Participate into all key sprint activities such as Sprint Planning, Daily Scrum and Solution Demos. Makes recommendations to improve the quality of future systems development.
- Experience with testing ASP.Net web-based applications is a must.
- Strong knowledge of MS SQL Server, SQL queries.
- Must have Agile development process experience.
- Familiarity with GIT based source Control (Azure Devops)
Nice to Have Skillset:
- Professional certifications in related technologies.
- Experience with mobile application testing.
- Test automation development.
- CI/CD automation.
- Performance testing.
Desired Soft-skill sets:
- Ability to modify approaches and flexibility to assess and adopt methodologies to build a solution towards desired outcome.
- Collaborative partner, inter-personal communication, and strong problem-solving skills.
- Strong analytical, organizational, and multi-tasking capability, needed to juggle many-conflicting priorities; ability to remain objective and calm under pressure.
- Excellent written and oral communication skills, analytical skills, and attention to detail required.
- Ability to take ownership to build maintainable solutions.
- Comfortable in communicating desired solution to non-technical stakeholders.
All Interested candidates may apply via ONA Jobs by 4:30 p.m. on July 2, 2025.
The Ontario Nurses’ Association is committed to employment equity within its staff. Applications are encouraged from equity groups including individuals of Aboriginal descent, racialized individuals, individuals with disabilities, and 2SLGBTQI persons. We also provide accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for a disability during any stage of the recruitment process, please notify Human Resources at HumanResources@ona.org*.*
Thank you for your interest in joining us. Only those selected for an interview will be contacted.
About Ontario Nurses' Association
The Ontario Nurses' Association (ONA) is a proactive union committed to improving the economic welfare and quality of work-life for our members, to enable them to provide high-quality health care.
Founded in 1973, the Ontario Nurses' Association (ONA) is the trade union that represents 60,000 registered nurses and allied health professionals working throughout Ontario, including: hospitals community health long-term care public health clinics industry Each facility represented by ONA has a Bargaining Unit President that oversees union activities within that facility. The provincial organization is divided into Locals, which is headed by a Local Coordinator. Bargaining Unit Presidents as well as Local Coordinators are ONA members, and are members' best source of information as it pertains to their facility.