Guest Service Associate- Reception Front Desk
Top Benefits
About the role
Part time front desk
Required either one Saturday or Sunday shift per weekend minimum 8:30 to 5:45
Or both shifts if you prefer. Plus one evening shift to 9:30 pm.
Position Summary
An integral member of the Massage Addict team, Guest Service Administrators (GSAs for short!) thrive on consistently providing an exceptional experience from the moment a client walks through our doors. Embracing our fast-paced clinic environment, GSAs are motivated, initiative-taking, outstanding communicators, highly organized and true multi-taskers. With a ‘can-do’ and ‘no task too small’ mindset, a GSA can manage both administrative and clinic responsibilities with care while also ensuring the safety of our clients and therapists.
Responsibilities
- Provide outstanding client service, answering telephone calls, and booking appointments.
- Welcome clients by greeting and familiarising them to the clinic upon arrival.
- Maintain a working knowledge of all Massage Addict services.
- Provide administrative support to the clinic including preparation of forms, and documentation for new and existing clients.
- Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guest-facing areas, including the reception area and treatment rooms.
Requirements & Qualifications
- One year of experience within a service-oriented environment, with a focus on administration
- Superior verbal communication and telephone skills
- Professional, good energy, calm, patient and friendly with great people skills
- Excellent organization and multitasking skills and the ability to work in a fast-paced environment.
- Proficient in Microsoft Office applications; spreadsheets, word processing and calendar management
- Access to reliable transportation.
What we offer
- Professional, fun environment
- Passionate team of colleagues
- Hourly wage plus bonus / commission
Clinic Details
- Massage Addict Newmarket
- Monday – Friday: ___9 to 9____
- Saturday __9 to 5_____
- Sunday __9 to 5_____
If you meet our requirements and have related experience, talent, and are looking to work in a supportive environment, then Massage Addict Newmarket is the place for you!
Job Type: Part-time
Pay: From $17.50 per hour
Expected hours: 16 per week
Additional pay:
- Commission pay
Benefits:
- Casual dress
- On-site parking
- Store discount
Schedule:
- Evening shift
- Every Weekend
- Monday to Friday
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
About Massage Addict Inc.
Our focus is on your overall wellness. And to help you achieve it, Massage Addict recruits only the highest calibre Registered Massage Therapists, Licensed Chiropractors, Registered Acupuncturists and Certified Reflexologists across Canada. We empower those professionals to focus 100% on providing the very best treatments to our clients in our modern, clean clinics that are designed for optimal comfort and relaxation – at a price you can afford.
Step into one of our clinics; you'll know immediately why we're the largest and fastest growing therapeutic provider of massage therapy, chiropractic care, acupuncture and reflexology in the country. Our model welcomes non-members to book treatments, while our members enjoy preferred prices every time they book. It's like a passport to better health and wellness.
Established in 2008, Massage Addict is 100% Canadian owned and operated and has multiple clinics nationwide with over 1,600 practicing therapists helping clients manage pain, stress, anxiety, injury, and muscle tension, as well as increasing energy levels and enhancing their general health.
Whether you choose massage, chiropractic care, acupuncture or reflexology, you'll get to enjoy an hour of relaxation for your body and mind. With direct billing to most insurance companies and extended clinic hours, you can add convenience to that list.
• Clean, comfortable, relaxing environment • Multiple clinics across Canada and growing • Over 1,200 practicing therapists • Preferred membership pricing • Online booking • Direct billing to most insurance companies
Guest Service Associate- Reception Front Desk
Top Benefits
About the role
Part time front desk
Required either one Saturday or Sunday shift per weekend minimum 8:30 to 5:45
Or both shifts if you prefer. Plus one evening shift to 9:30 pm.
Position Summary
An integral member of the Massage Addict team, Guest Service Administrators (GSAs for short!) thrive on consistently providing an exceptional experience from the moment a client walks through our doors. Embracing our fast-paced clinic environment, GSAs are motivated, initiative-taking, outstanding communicators, highly organized and true multi-taskers. With a ‘can-do’ and ‘no task too small’ mindset, a GSA can manage both administrative and clinic responsibilities with care while also ensuring the safety of our clients and therapists.
Responsibilities
- Provide outstanding client service, answering telephone calls, and booking appointments.
- Welcome clients by greeting and familiarising them to the clinic upon arrival.
- Maintain a working knowledge of all Massage Addict services.
- Provide administrative support to the clinic including preparation of forms, and documentation for new and existing clients.
- Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guest-facing areas, including the reception area and treatment rooms.
Requirements & Qualifications
- One year of experience within a service-oriented environment, with a focus on administration
- Superior verbal communication and telephone skills
- Professional, good energy, calm, patient and friendly with great people skills
- Excellent organization and multitasking skills and the ability to work in a fast-paced environment.
- Proficient in Microsoft Office applications; spreadsheets, word processing and calendar management
- Access to reliable transportation.
What we offer
- Professional, fun environment
- Passionate team of colleagues
- Hourly wage plus bonus / commission
Clinic Details
- Massage Addict Newmarket
- Monday – Friday: ___9 to 9____
- Saturday __9 to 5_____
- Sunday __9 to 5_____
If you meet our requirements and have related experience, talent, and are looking to work in a supportive environment, then Massage Addict Newmarket is the place for you!
Job Type: Part-time
Pay: From $17.50 per hour
Expected hours: 16 per week
Additional pay:
- Commission pay
Benefits:
- Casual dress
- On-site parking
- Store discount
Schedule:
- Evening shift
- Every Weekend
- Monday to Friday
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
About Massage Addict Inc.
Our focus is on your overall wellness. And to help you achieve it, Massage Addict recruits only the highest calibre Registered Massage Therapists, Licensed Chiropractors, Registered Acupuncturists and Certified Reflexologists across Canada. We empower those professionals to focus 100% on providing the very best treatments to our clients in our modern, clean clinics that are designed for optimal comfort and relaxation – at a price you can afford.
Step into one of our clinics; you'll know immediately why we're the largest and fastest growing therapeutic provider of massage therapy, chiropractic care, acupuncture and reflexology in the country. Our model welcomes non-members to book treatments, while our members enjoy preferred prices every time they book. It's like a passport to better health and wellness.
Established in 2008, Massage Addict is 100% Canadian owned and operated and has multiple clinics nationwide with over 1,600 practicing therapists helping clients manage pain, stress, anxiety, injury, and muscle tension, as well as increasing energy levels and enhancing their general health.
Whether you choose massage, chiropractic care, acupuncture or reflexology, you'll get to enjoy an hour of relaxation for your body and mind. With direct billing to most insurance companies and extended clinic hours, you can add convenience to that list.
• Clean, comfortable, relaxing environment • Multiple clinics across Canada and growing • Over 1,200 practicing therapists • Preferred membership pricing • Online booking • Direct billing to most insurance companies