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Top Benefits

Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
Grow your career with employer-paid training and leadership development opportunities
Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families

About the role

Job Summary

Come work as a Program Assistant with Vancouver Coastal Health (VCH) in Mental Health and Substance Use!
Vancouver Coastal Health is looking for an administrative Program Assistant with education in medical transcription and experience working in Mental Health settings to join the Mental Health & Substance Use team working at Joseph & Rosalie Segal & Family Health Centre in Vancouver, BC. Apply today to join our team!
As a Program Assistant in Mental Health and Substance Use with VCH, you will:

  • Work as part of an interdisciplinary team to provide administrative/clerical support.
  • Receive verbal/written referrals for new patients/clients, answer telephones and greets clients, coordinate patient appointments and respond to general inquiries.
  • Arrange meetings and attends departmental meetings to record notes or take minutes.
  • Sets up and maintains filing systems, maintains timekeeping records and completes on-line purchase requisitions for equipment and supplies.
  • Types/transcribes a variety of healthcare documentation, medical dictation/consultations, correspondence, reports and presentations utilizing intermediate word processing and spreadsheet software.
    ABOUT THE ACCESS & ASSESSMENT CENTRE:
    Access and Assessment Centre serves as a single point of access for all Vancouver adults in need of urgent assessments and Home Health and MHSU services. Operating 7:30AM to 11:00PM daily (365 days a year), the AAC will provide better, more easily accessible care and eliminate the need for clients to navigate a complicated system or default to the Emergency Department (ED). Our aim is to reduce 70% of unnecessary ED visits, a reduction of 4,000 visits per year.

Qualifications

Education & Experience

  • Grade 12, supplemented with courses in medical transcription and two years of recent related experience or an equivalent combination of education, training and experience.
    Knowledge, Skills & Abilities
  • Ability to type 50 wpm.
  • Ability to deal with others effectively.
  • Ability to communicate effectively both verbally and in writing.
  • Physical ability to carry out the duties of the position.
  • Ability to organize work.
  • Ability to operate related equipment.

About Vancouver Coastal Health

Hospitals and Health Care
10,000+

Join a team connected by collaboration, support and most importantly, the goal of providing quality patient care. We value career growth with employer-supported training, encourage a culture where everyone’s voice is heard and strive to create a supportive team environment. To learn more, visit vch.ca/careers

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