About At LGS, we strive to provide a workplace that values your professional growth. Our company culture fosters diversity and inclusivity, and we welcome talents from both local and international backgrounds.

As a team member, you will play a crucial role in driving major projects that propel our clients’ businesses forward and improve people’s lives. You will be at the heart of collaborative large-scale digital transformation projects in both the public and private sectors.

The IBM Client Innovation Centre Quebec (CIC), at LGS, employs professionals who collaborate on projects within technology practices, offering local and remote services. Our employees, regardless of their level of experience, are paired with a coach to support their professional growth. As part of IBM’s global network, we have offices in Montreal and Quebec City.

The Benefits Of Joining Our Team

• Learn every day: access IBM's intellectual capital and trainings on a diverse range of cutting-edge technologies.
• For your well-being: a group insurance bundle including telemedicine, a retirement savings plan with employer’s contribution, access to IBM shares at discounted rates, and a wellness package!
• To enjoy quality time: annual vacations, additional company days off and special life events leaves!
• To have fun with your colleagues: an active community and a social committee with regular activities to keep us all connected!

We are looking for Salesforce Omnistudio Developer to join our dynamic Salesforce team. This role involves developing, maintaining, and enhancing speech-to-text and text-to-speech solutions using Salesforce’s Oministudio technology. The ideal candidate will have a solid understanding of voice user interfaces and a passion for creating intuitive, conversational experiences.

Here is how you will be involved

• Develop and maintain Oministudio based voice applications, ensuring they meet business requirements and provide seamless user experiences
• Collaboration with product managers, Ux designers, and other developers to understand project specifications and deliver appropriate technical solutions
• Create and customize voice interaction models, intents, entities, and dialog flows using Omnistudio
• Integrate voice applications with Salesforce objects, external APIs, and other systems as needed
• Program unit testing, debugging, and troubleshooting to ensure the quality and performance of voice applications
• Contribute to the overall improvement of our voice interface capabilities and stay undated on the latest trends and best practices in conversational Ai
• Provide technical guidance and mentorship to junior team members as required

Your experience

• Bachelor’s degree in computer science, Information Systems, or a related field or equivalent practical experience
• Proven experience as a Salesforce developer, with a strong focus on Oministudio and voice user interfaces
• In depth knowledge of Salesforce Oministudio, including interaction models, intents, entities, and dialog flows
• Familiarity with Salesforce Lightning platform, Apex, and Visualforce
• Understanding of natural language processing (NLP) and conversational design principles
• Experience with Agile methodologies and Scrum frameworks
• Salesforce certifications (e.g. Salesforce Certified Platform Developer I, Omnistudio
• Experience with other conversational AI platforms and tools, such as Dialogflow, Microsoft Bot Framework, or Amazon Lex
• Knowledge of front-end technologies (HTML, CSS, JavaScript) and responsive design principles

You stand out for

• Strong written and verbal communication skills
• Excellent analytical, problem-solving and troubleshooting skills
• Results-oriented mindset with an understanding of urgency and prioritization
• Product expertise as a consultant to facilitate decision-making by communicating best practices and potential challenges
• Bilingualism in French and English, as you will collaborate with resource outside Quebec

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Be yourself at LGS

LGS is committed to considering all qualified applicants without regard to ethnicity, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodiversity, age, veteran status or other characteristics.

If you are not a Canadian permanent resident or citizen, please consult with your talent acquisition consultant as this role may require the use of technologies that are regulated by export sanctions.

Nice-to-have skills

• Apex
• CSS
• HTML
• JavaScript
• Salesforce Lightning
• Montreal, Québec, Canada

Work experience

• Mobile
• Blockchain
• NLP

Languages

• English