Top Benefits
About the role
Overview Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience 1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Private company, corporation or industry
Responsibilities Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Supervision
- No supervision responsibility
Experience and specialization
Computer and technology knowledge
- Linux
- HTML editing software
- Salesforce
- JavaScript
- MS Office
- PHP
Benefits Other benefits
- Free parking available
- Parking available
About Caliph Digital
Caliph Digital Edmonton Web Design Company is a small agency based in Edmonton. We've been professionally designing websites, run effective SEO campaigns and manage social media accounts for small businesses in and around Edmonton. We have helped countless businesses of all sizes achieve their online goals.
Running a small business is not easy, and gaining exposure for a business in the digital realm can be tough. We have everything you'll need for a complete website; from domain name services to hosting to web pages, along with SEO to boost traffic to your website. We will also manage your social media accounts to engage your audience.
Your small business doesn't need to stay small. Grow yours today with a free consultation!
Top Benefits
About the role
Overview Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience 1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Private company, corporation or industry
Responsibilities Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Supervision
- No supervision responsibility
Experience and specialization
Computer and technology knowledge
- Linux
- HTML editing software
- Salesforce
- JavaScript
- MS Office
- PHP
Benefits Other benefits
- Free parking available
- Parking available
About Caliph Digital
Caliph Digital Edmonton Web Design Company is a small agency based in Edmonton. We've been professionally designing websites, run effective SEO campaigns and manage social media accounts for small businesses in and around Edmonton. We have helped countless businesses of all sizes achieve their online goals.
Running a small business is not easy, and gaining exposure for a business in the digital realm can be tough. We have everything you'll need for a complete website; from domain name services to hosting to web pages, along with SEO to boost traffic to your website. We will also manage your social media accounts to engage your audience.
Your small business doesn't need to stay small. Grow yours today with a free consultation!