RainCity Housing operates on the stolen, unceded, ancestral, traditional homelands of the Xʷməθkwəy̓əm, Sḵwx̱wú7mesh, and səl̓ílwətaʔɬ Nations in so-called Vancouver, the q̓íc̓əy̓, qʼʷa: n̓ƛʼən̓, kʷikʷəƛ̓əm, qiqéyt, SEMYOME, Stó꞉lō, and sc̓əwaθən məsteyəxʷ Nations in so-called Lower Mainland, and the shíshálh in so-called Sunshine Coast.

About Us – A home for every person

RainCity Housing is an organization that makes a difference in people’s lives. Our mission is to advance social equity by building upon the strengths of our community and of each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities, and make change for people experiencing homelessness, mental health, trauma, and substance use issues.

RainCity Housing has been developing emerging and promising practices for over 40 years in social services and healthcare, providing Housing First, harm reduction and supports for community members who access our services. To learn more, check out our innovations page. You can visit our Indeed page and click on the “Follow” button to be notified of new job openings: ca.indeed.com/cmp/Raincity-Housing-and-Support-Society/about.

You can also follow us on LinkedIn, Twitter, Instagram, and Facebook.

Benefits:

• 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year
• 8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total
• Employee and Family Assistance Program available to ALL employees, including 24-hour helpline, Personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching: https://www.fseap.ca/
• Municipal Pension Plan with guaranteed lifetime monthly pension when you retire: https://mpp.pensionsbc.ca/
• Employer-paid benefits for regular Part-time and Full-time employees:
• Core Gender Affirmation services
• $1,000/year coverage for Massage
• $500 per paramedical service Physiotherapy, Naturopath, Acupuncture, Chiropract, and more
• Vision Care, Dental Care, Prescription Drugs, Group Life Benefit (1 x annual salary,) Long Term Disability, and Unlimited Out-of-Province and Out-of-Country Emergencies.

POSITION SUMMARY:
RainCity Housing is looking for a Senior Software Developer (Analyst) who thrives at the intersection of innovation, compassion, and community. In this pivotal role, you’ll leverage your expertise in software development, data science, and process engineering to support our mission of delivering high-quality, inclusive supportive housing.

You’ll play a key role in advancing our Continuous Quality Improvement (CQI) initiatives—designing and developing smart, user-centered applications and systems that empower our teams and enhance decision-making. If you're excited about building tools that drive social impact and improve lives, we’d love to meet you.

Reporting to the Applications Team Lead, the Senior Software Developer plays a vital role in shaping how RainCity Housing uses technology to support its mission. You’ll collaborate with teams across the organization to identify operational needs, streamline processes, and design data-driven solutions that inform strategic and day-to-day decisions.

In this role, you’ll:

• Develop and maintain internal applications that power our work in supportive housing.
• Build tools that transform financial, HR, and organizational data into actionable insights.
• Partner with stakeholders to reimagine workflows—reducing manual tasks, improving transparency, and enhancing data quality.
• Support departments and programs with custom solutions that elevate business intelligence and operational excellence.

Your work will directly contribute to RainCity’s commitment to continuous improvement, ensuring our values of inclusion, dignity, and innovation are embedded in every system we build.

COMPETITION#: Job2025.295

APPLY BY: August 15, 2025

POSITION TITLE: Senior Software Developer

DEPARTMENT: Information Systems

POSITION TYPE: Full-time, 1.0 FTE, 40 Weekly

EMPLOYEE GROUP: Excluded

SALARY: $85,000.00 - $95,000.00 Annually

TERM: Permanent

START DATE: As soon as possible

SCHEDULE: Monday – Friday, 9:00am – 5:00pm, with 30-minute unpaid break

QUALIFICATIONS

Education & Experience:

• Bachelor’s degree in Computer Science or a related STEM field—or an equivalent combination of education, training, and experience.
• 6–5 years of relevant software development experience (non-profit experience is a plus).
• We value diverse forms of knowledge, including lived experience with mental health, substance use, or homelessness, and volunteer work.
• A strong understanding of and commitment to RainCity’s values, including Housing First, Harm Reduction, and Safe Supply.
• A passion for advancing social equity through inclusive, community-centered technology solutions.

Key Qualifications:

• Proficient in C#, .NET Framework, and .NET Core
• Strong experience in web application and API development
• Skilled in building business intelligence solutions and data-driven applications
• Solid understanding of data validation, database management, and best practices
• Familiar with NoSQL databases (e.g., MongoDB); implementation experience a plus
• Strong understanding of the relational model of database design, and SQL
• Experience with Azure services (App Services, Networking, Key Vault)
• Ability to assess, enhance, and simplify technology stacks
• Knowledge of Azure Lakehouse or Microsoft Fabric is a plus
• Experience with .NET Blazor is a plus

LIST OF DUTIES

• Analyze and Improve Systems: Assess current systems and workflows to identify gaps, inefficiencies, and opportunities for improvement. Design and document solutions that enhance usability, transparency, and efficiency.
• Collaborate with Stakeholders: Work closely with teams across the organization to understand needs, gather requirements, and co-create user-centered solutions that align with RainCity’s mission.
• Design Smart Solutions: Develop, enhance, and maintain internal applications and integrations that support data-driven decision-making and continuous quality improvement (CQI).
• Drive Process Innovation: Lead process engineering efforts, support policy development, and create tools and job aids that make information accessible and actionable.
• Promote Knowledge Sharing: Build integrations and business intelligence tools that connect systems, streamline operations, and foster organizational learning.
• Ensure Quality and Sustainability: Maintain documentation, write unit tests, and support long-term sustainability of applications and infrastructure.
• Engage and Contribute: Participate in cross-functional teams, stay current with industry trends, and contribute to a culture of innovation, inclusion, and continuous learning.

COMPETENCIES

Safety in the workplace:

• Demonstrated anti-racism knowledge and skills to support racialized communities, including knowledge of Canada’s historical and ongoing colonialism and its impact on Indigenous peoples.
• Demonstrated anti-discrimination knowledge and skills to support equity-seeking groups, including the 2SLGBTQIA+ community, people who use drugs and alcohol, people living with mental health conditions, and sex workers.

Strategic Thinking:

• Executes IS Department policy into operational practices.
• Collaborates with the Applications Team lead to develop operational best practices from software engineering principles.
• Develops best practices on data storage and collection activities as it pertains to RainCity compliance to federal/provincial policy, law, regulations, and court decisions specific to data collection and storage of personal information.
• Develops and executes security best practices as they relate to software development, develops secure solutions, and recommends improvements.
• Ability to continually analyze and evaluate RainCity principles and practices to create innovative software solutions.
• Ability to move the organization forward, set goals, create, and implement action plans, and evaluate the process and results.

Technology:

• Expertise in C#, .Net Framework, .Net core
• Extensive experience developing web applications and web APIs.
• Experience developing business intelligence solutions.
• Strong understanding of the principles of writing data-driven applications, how databases validate data, and data management best-practices
• Strong understanding of the relational model of database design, and SQL
• Knowledge of NoSQL data models or MongoDB
• Experience with implementing NoSQL database solutions is a plus
• Experience with Azure App Services, Networking, Azure Key Vault
• Demonstrated ability to learn and understand an organization’s technology stack, and to improve on that stack, steer development to compliment the stack, and work to reduce complexity in the stack
• Experience with Azure Lakehouse or Microsoft Fabric is a plus
• Experience with .Net Blazor is a plus

Problem Solving/Judgement:

• Strong problem solving and conflict resolution skills; can consult effectively with stakeholders to develop solutions to highly complex organizational and people management issues.
• Effective decision maker: able to assess situations to determine the importance, urgency and risks; able to execute clear and timely decisions in the organization’s best interests and effectively communicate those decisions to the Applications Tean Lead.
• Ability to effectively use software development practices like Agile or Waterfall to effectively lead projects, applies those principles appropriately for the scope of work assigned, and practices pragmatic decision making and development practices.

Communication:

• Champions positive working relationships with internal and external stakeholders to achieve the goals of the organization.
• Listens well and encourages open exchange of information and ideas using appropriate communication media.
• Excellent communication skills with the ability to present recommendations clearly, logically, and persuasively; and to prepare clear, concise and comprehensive correspondence, reports, studies and other written materials.

Leadership:

• Mentors junior applications team members on Software Engineering concepts and principles, gives and receives knowledge freely and collaboratively, fosters an environment of curiosity and collaboration.
• Reviews code contributions from the Applications Team and gives constructive feedback.
• Creates connections, trust and shared meaning with diverse individuals and groups.
• Identifies, establishes, and communicates clear and meaningful expectations and outcomes.
• Models core qualities such as honesty, integrity, resilience, and confidence.
• Focuses on stakeholder needs; able to anticipate, understand, and respond to the needs of internal and external stakeholders to meet or exceed their expectations within organizational parameters.
• Demonstrated leadership experience using positive reinforcement, strengths-based feedback and coaching to direct team members, stakeholders, and partners.
• Solid leadership skills with the ability to facilitate collaboration, cooperation, and coalitions among diverse groups, aimed at improving programs, services and goals.
• Self-aware; understands personal assumptions, values, principles, strengths, and limitations.
• Understands the need for ongoing personal and professional development; actively seeks opportunities for personal learning, character building and growth.
• Takes responsibility for personal actions, performance, and health.

#LI-HS1

Please submit both a cover letter and resume to apply, describing your suitability for this position. We thank all applicants in advance for their interest. As part of the application process, you may be asked a short set of questions to provide further information about your experience and availability. Please note, only applicants selected for an interview will be contacted.

Diversity

RainCity Housing serves a diverse group of people, and we need a staff group that reflects this diversity. People of diverse backgrounds and cultures are encouraged to apply.

As we work towards building a diverse staff team, we are particularly seeking applicants who identify as being Indigenous, Black, People of Colour, applicants with personal lived expertise, and 2SLGBTQ+ identified people.

Inclusion and creating a safer space

We are committed to making our organization a safer place for our staff, with steps taken to create space for learning and unlearning. RainCity’s department of Indigenous Cultural Services was created with the purpose to acknowledge the unique history and service needs of our Indigenous staff and tenants in respect to accessing culturally relevant and culturally sensitive care and support. RainCity’s Black Affinity Group was formed to provide support for Black staff by creating a safe space to support each other, network, debrief, and to heal from the impact of harm endured. Candidates are welcome to self-identifying in their cover letters as Black, First nations, Métis, or Inuit.

All of our employees are expected to develop and exhibit skills to contribute to safety in the workplace, including demonstrating anti-racism knowledge and skills to support racialized communities, including knowledge of Canada’s historical and on-going colonialism and its impact on Indigenous peoples, and commitment to learn and uphold the Truth & Reconciliation Commission’s 94 Calls to Action and BC's Declaration on the Rights of Indigenous Peoples Act. Employees are also expected to demonstrate anti-discrimination knowledge and skills to support equity seeking groups, including the 2SLGBTQA+ community, people who use drugs and alcohol, people living with mental health issues and sex workers.

Inclusivity and support for people with differing abilities

In our efforts to provide a barrier-free workplace, we invite you to let us know of any adjustments or accommodations that might be needed for you to participate in the interview or selection process by sending an email to hr.inbox@raincityhousing.org.

If you're having any difficulty creating an account or submitting your resume: Please email dfrecruitingsupport@raincityhousing.org for assistance.

Do you want to improve your chances of joining RainCity? Be sure to include a cover letter letting us know why the work that we do is important to you, and how your experiences make you a good fit for this role.

Do you need additional support with your application? Connect with our partners for assistance:

• ACCESS Futures provides free employment support for Indigenous people and can assist with career advising, resume and cover letter writing, and funding for training: https://www.accessfutures.com/employment-services
• PRISM Employment Support Service (ESS) provides free strengths-based, trauma-informed employment support program for 2SLGBTQIA+ people, including coaching sessions, workshops, personal counselling sessions, and financial assistance for transit, occupational training, clothing, and childcare: https://qmunity.ca/employment/
• WorkBC provides free employment services to all job seekers, providing with support in resume and cover letter writing, training, and financial support for childcare and transportation costs: https://www.workbc.ca/discover-employment-services/workbc-centres/employment-services
• MOSAIC provides free employment support for refugees, immigrants, and racialized women, with services in career readiness training, mentoring, and peer groups: https://mosaicbc.org/our-services/employment-services/

We are a Union

RainCity Housing is a unionized workplace. Along with the union, we support the principles of the Human Rights Code of BC. We promote a workplace that treats both staff and the people accessing services with dignity and respect.