Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 100 000 collaborateurs pour un chiffre d'affaires de 27,3 milliards d'euros en 2024, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Safran est la 2ème entreprise du secteur aéronautique et défense du classement « World's Best Companies 2024 » du magazine TIME. Safran Electrical & Power est l'un des leaders mondiaux des systèmes électriques aéronautiques. La société est un acteur clé dans le domaine de l'électrification des équipements et de la propulsion électrique et hybride. Elle compte 14 000 collaborateurs répartis dans 13 pays.

Descriptif mission

At Safran, we're at the forefront creating a more sustainable aviation and making the world a safer place. It's easy to overlook the incredible amount of technical skills, expertise and co-ordination required to create and maintain an aircraft. At Safran, we never take it for granted. From commercial aviation to defence, our people's talents and skills come together to make the feat of flying possible. Here, you can create an impact you're proud of, where you're rewarded for your dedication and willingness to learn. Our people are at the heart of Safran. Job Description Addressing customer inquiries and concerns to ensure customer satisfaction Quote Customer RFQ's i.e.: create formal quote, collect pricing, calculate sell price, advise delivery etc. Ability to read drawings is an asset Review Customer Orders i.e., Pricing, Delivery, Special instructions or Requirements, Terms & Conditions etc. Retrieving Customer Orders through the internet (experience with Oracle is an asset) Inputting Customer Orders i.e.: Creating Sales orders in MRP system Creating new product forms Create customs paperwork if applicable for shipments Occasional reception coverage, backup for invoicing when required Other various duties as assigned (filing, scanning, etc.) Follows Safran Policies & Procedures

Qualifications & Skills: Confidently quote, enter, and amend orders while managing order backlog. Strong critical thinking and problem-solving abilities. Exceptional accuracy in data entry with keen attention to detail. Highly organized and responsive, with the ability to manage multiple priorities effectively. Experience with Export Control regulations (asset). Excellent written and verbal communication skills. Professional demeanor with strong interpersonal skills. Strong organizational and time management skills. Proven ability to analyze and resolve issues efficiently. Ability to negotiate effectively with customers. Responsive to both company and customer needs. Capable of working independently with minimal supervision. Proficiency in Microsoft Word and Excel SAP system knowledge is an asset. This position involves working with controlled goods and is subject to Canada's Controlled Goods Program (CGP) regulations. As a result, preference will be given to Canadian citizens and permanent residents who meet the necessary security clearance requirements.