Job Duties:

• Co-ordinate, assign, and review work to ensure efficient customer support operations.
• Maintain the operation of computer systems, equipment, and machinery; arrange repair work as needed to ensure business continuity and consistent customer service delivery.
• Invoice clients accurately and in a timely manner.
• Demonstrate professionalism in all aspects of customer service, addressing client inquiries and concerns effectively.
• Prepare and maintain regular reports related to customer service activities and operational performance.
• Conduct sales calls to existing and prospective clients as part of customer relationship management and business growth initiatives.

**Terms of Employment:**Permanent, Full-time

Language of Work:English (additional languages are an asset)

Wage: $35–$40.00 per hour

Benefits Package Offered:

• Extended health care
• Vision care
• Comprehensive training in technology, finance, and customer service
• Flexible working hours and casual work attire
• Opportunities for career advancement in a global, diverse workplace

**Location(s) of Work:**325 Front St West Suite 400

Toronto, ON Canada

M5V2Y1

Work Location: In person

Contact Information:

• Telephone: 1 647 250 7264
• Email: stuart@utradea.com

Skills Requirements:

Minimum Education:

• Bachelor’s Degree in Business, Marketing, Finance, or a related field preferred
• Required completion of a college course in Finance and/or Accounting

Minimum Work Experience:

• Minimum 2 years of experience in sales, business development, or a related field preferred

Additional Skills and Attributes:

• Excellent written and verbal communication skills
• Strong drive for a career in sales and customer service, ideally within the finance industry
• Experience with CRM software (e.g., Salesforce)
• Proficiency in MS Office application
• Demonstrated leadership, authenticity, curiosity, and teamwork abilities
• Adaptability in a fast-paced, evolving environment

Schedule: Monday to Friday

Expected hours: 40 per week

Utradea is an equal opportunity employer committed to fostering an inclusive workplace. We provide equal opportunities to all employees and applicants regardless of race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, or citizenship.

Job Type: Full-time

Pay: $35.00-$40.00 per hour

Expected hours: 40 per week

Additional pay:

• Bonus pay

Benefits:

• Dental care
• Extended health care
• Work from home

Schedule:

• Monday to Friday

Work Location: In person