Service Manager
Top Benefits
About the role
About Us
At Canadoor Garage Doors, we deliver top-quality garage doors and service you can trust. We help commercial clients across Central Ontario keep their operations running safely and smoothly with expert installation, repair, and preventive maintenance solutions.
As we grow, we're looking for a motivated, organized, and people-focused Service Manager to lead our service department with purpose — someone who thrives in a fast-paced environment, knows how to lead with accountability, and is passionate about performance and team success.
Your Mission
Lead the charge in coordinating day-to-day service operations, driving KPIs, and helping us scale with excellence. You'll be at the center of operations across multiple locations, making sure our service team runs like a well-oiled machine - with speed, precision, and heart.
️ What You'll Do
Daily Operations Leadership
- Lead dispatchers and oversee daily technician scheduling for maximum efficiency and customer satisfaction
- Maintain warehouse inventory and manage stock levels across technician vehicles and locations
- Coordinate parts pickups and deliveries to ensure seamless field operations
KPI Ownership & Performance Tracking
- Own and monitor key metrics including:
- Weekly and daily revenue
- Gross profit and GP%
- Run rates
- Dispatch response times
- Inventory accuracy
- Assist technicians in building strong job options that support sales while maintaining target margins
Cross-Functional Leadership
- Manage the residential salesperson to align service and customer expectations
- Purchase all products and materials for both install and service jobs
- Present and report on performance in weekly and monthly team meetings
- Collaborate closely with the Operations Manager to drive company-wide initiatives and continuous improvement
Pay & Performance
- Base Salary: $70,000 – $90,000 (based on experience)
- Bonus Structure: Performance-based bonus opportunities (earn up to $120, 000)
✅ What You Need
- A leadership mindset with an ownership mentality — proactive, decisive, and accountable
- Strong organizational skills with the ability to prioritize and manage multiple responsibilities across teams
- Comfortable in a fast-paced, high-growth environment
- Strong communicator who can lead, coach and collaborate effectively
- Experience in garage door industry is an asset
- Data-driven and results-oriented, with a passion for performance and team success
What You’ll Get
- Competitive base salary with performance bonuses
- Health & dental benefits, plus RRSP contribution
- A supportive team with a structured onboarding program, including:
- Ride-alongs with technicians
- Training and mentorship
- Hands-on systems onboarding
Ready to Build a Career at Canadoor?
If you love building strong teams, driving performance, and being part of something bigger — we want to meet you.
Apply now and join a company that delivers great service to your door — and supports you every step of the way.
Requirements
- Work Hours: 40 to 44 hours work
- Required Education: NONE
- Required Experience: Experienced(2) years
About Canadoor Garage Doors
Our technicians serve clients across Canada. They are available 24 hours a day, 7 days a week and have proven experience in every phase of garage door selection, installation, maintenance, and repairs for residential and commercial spaces.
We are continually working towards better serving our clients by staying up to date with the latest innovations and industry trends, so we can perform our work safely and efficiently every time.
At Canadoor Garage Doors, we offer a comprehensive range of innovative garage doors, accessories and openers. This is made possible by the lasting relationships we have formed with some of the industry’s largest garage door suppliers.
Service Manager
Top Benefits
About the role
About Us
At Canadoor Garage Doors, we deliver top-quality garage doors and service you can trust. We help commercial clients across Central Ontario keep their operations running safely and smoothly with expert installation, repair, and preventive maintenance solutions.
As we grow, we're looking for a motivated, organized, and people-focused Service Manager to lead our service department with purpose — someone who thrives in a fast-paced environment, knows how to lead with accountability, and is passionate about performance and team success.
Your Mission
Lead the charge in coordinating day-to-day service operations, driving KPIs, and helping us scale with excellence. You'll be at the center of operations across multiple locations, making sure our service team runs like a well-oiled machine - with speed, precision, and heart.
️ What You'll Do
Daily Operations Leadership
- Lead dispatchers and oversee daily technician scheduling for maximum efficiency and customer satisfaction
- Maintain warehouse inventory and manage stock levels across technician vehicles and locations
- Coordinate parts pickups and deliveries to ensure seamless field operations
KPI Ownership & Performance Tracking
- Own and monitor key metrics including:
- Weekly and daily revenue
- Gross profit and GP%
- Run rates
- Dispatch response times
- Inventory accuracy
- Assist technicians in building strong job options that support sales while maintaining target margins
Cross-Functional Leadership
- Manage the residential salesperson to align service and customer expectations
- Purchase all products and materials for both install and service jobs
- Present and report on performance in weekly and monthly team meetings
- Collaborate closely with the Operations Manager to drive company-wide initiatives and continuous improvement
Pay & Performance
- Base Salary: $70,000 – $90,000 (based on experience)
- Bonus Structure: Performance-based bonus opportunities (earn up to $120, 000)
✅ What You Need
- A leadership mindset with an ownership mentality — proactive, decisive, and accountable
- Strong organizational skills with the ability to prioritize and manage multiple responsibilities across teams
- Comfortable in a fast-paced, high-growth environment
- Strong communicator who can lead, coach and collaborate effectively
- Experience in garage door industry is an asset
- Data-driven and results-oriented, with a passion for performance and team success
What You’ll Get
- Competitive base salary with performance bonuses
- Health & dental benefits, plus RRSP contribution
- A supportive team with a structured onboarding program, including:
- Ride-alongs with technicians
- Training and mentorship
- Hands-on systems onboarding
Ready to Build a Career at Canadoor?
If you love building strong teams, driving performance, and being part of something bigger — we want to meet you.
Apply now and join a company that delivers great service to your door — and supports you every step of the way.
Requirements
- Work Hours: 40 to 44 hours work
- Required Education: NONE
- Required Experience: Experienced(2) years
About Canadoor Garage Doors
Our technicians serve clients across Canada. They are available 24 hours a day, 7 days a week and have proven experience in every phase of garage door selection, installation, maintenance, and repairs for residential and commercial spaces.
We are continually working towards better serving our clients by staying up to date with the latest innovations and industry trends, so we can perform our work safely and efficiently every time.
At Canadoor Garage Doors, we offer a comprehensive range of innovative garage doors, accessories and openers. This is made possible by the lasting relationships we have formed with some of the industry’s largest garage door suppliers.