Top Benefits
About the role
Title: Keyholder- Full Time
Reports To: Assistant manager & store Manager
General Summary: Assists the managme in all aspects of the daily operations of a retail store to achieve targeted productivity, sales and profitability.
Major Responsibilities: include the following.
- · Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
- · Monitor operations to ensure standards are met and maintained regarding merchandise presentation, customer service, store safety, cleanliness, shrinkage and operating cost controls.
- · Manages store in absence of Assistant Manager and Store Manager.
- · Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise and advertisements.
- · Demonstrates salesmanship skills by maintaining sales productivity levels.
- · Assist in floor moves, merchandising, display maintenance, cleaning store including bathroom and stockroom, vacuuming and returning product to inventory.
- · Monitors deliveries of stock and properly receives from shipping company.
- · Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock
- · Adhere to all Company policies, procedures and practices including signing, pricing and loss prevention.
- · Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.
- · Implements security precautionary measures to protect company assets.
- · Able to use POS system
- · Other duties may be assigned.
- · Special projects as needed
- · Able to lift boxes maximum weight of 50 pounds
- · Able to stand for long periods of time, approximately 6-8 hours
- · Able to safely use a ladder, maximum height of 10 ft.
Education and/or Experience:
- · High school diploma or equivalent.
- · 1-3 years experience in a retail store.
- · Management experience.
Language Skills:
- · Ability to read, write, and understand English required and French in Quebec.
- · Strong interpersonal and customer service skills
- · Strong verbal and written communication skills required.
- · Proper telephone etiquette
Job Type: Full-time
Pay: $18.00-$19.00 per hour
Benefits:
- Dental care
- Extended health care
- Store discount
Work Location: In person
About Steve Madden
Steven Madden, Ltd. is globally recognized as a leading company in the fashion industry. What began as a modest $1100 investment in 1990 has developed into one of the most iconic brands in footwear. From a factory in Queens, NY, Steve Madden has revolutionized the shoe industry, merging years of experience with unique and creative designs. Inspired by rock and roll and his NY roots, Steve’s vision to provide on-trend women and men with an outlet to express their individuality is innovative, daring, and inspiring. Steve’s innate understanding of trends and unparalleled willpower have resulted in millions of customers worldwide and propelled his designs to the forefront of fashion.
In addition to marketing products under its own brands including Steve Madden®, Dolce Vita®, Betsey Johnson®, Blondo® and ATM®, Steve Madden licenses footwear, handbags and certain accessories for the Anne Klein® brand. In addition, Steve Madden designs and sources products under private label brand names for various retailers. Steve Madden’s wholesale distribution includes department stores, mass merchants, off-price retailers, shoe chains, online retailers, national chains, specialty retailers and independent stores. Steve Madden also directly operates brick-and-mortar retail stores and e-commerce websites. In addition, Steve Madden licenses certain of its brands to third parties for the marketing and sale of certain products in the apparel, accessory, and home categories.
With an emphasis on retail, wholesale, licensing and international business, there's a constant need for new ideas and versatility. Our environment is extremely fast paced and requires associates to maintain a balance of energy and professionalism. Steve Madden is about fashion-forward product and great people. Our employees are energized, intelligent and passionate about our business and committed to providing excellent customer service.
Top Benefits
About the role
Title: Keyholder- Full Time
Reports To: Assistant manager & store Manager
General Summary: Assists the managme in all aspects of the daily operations of a retail store to achieve targeted productivity, sales and profitability.
Major Responsibilities: include the following.
- · Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
- · Monitor operations to ensure standards are met and maintained regarding merchandise presentation, customer service, store safety, cleanliness, shrinkage and operating cost controls.
- · Manages store in absence of Assistant Manager and Store Manager.
- · Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise and advertisements.
- · Demonstrates salesmanship skills by maintaining sales productivity levels.
- · Assist in floor moves, merchandising, display maintenance, cleaning store including bathroom and stockroom, vacuuming and returning product to inventory.
- · Monitors deliveries of stock and properly receives from shipping company.
- · Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock
- · Adhere to all Company policies, procedures and practices including signing, pricing and loss prevention.
- · Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.
- · Implements security precautionary measures to protect company assets.
- · Able to use POS system
- · Other duties may be assigned.
- · Special projects as needed
- · Able to lift boxes maximum weight of 50 pounds
- · Able to stand for long periods of time, approximately 6-8 hours
- · Able to safely use a ladder, maximum height of 10 ft.
Education and/or Experience:
- · High school diploma or equivalent.
- · 1-3 years experience in a retail store.
- · Management experience.
Language Skills:
- · Ability to read, write, and understand English required and French in Quebec.
- · Strong interpersonal and customer service skills
- · Strong verbal and written communication skills required.
- · Proper telephone etiquette
Job Type: Full-time
Pay: $18.00-$19.00 per hour
Benefits:
- Dental care
- Extended health care
- Store discount
Work Location: In person
About Steve Madden
Steven Madden, Ltd. is globally recognized as a leading company in the fashion industry. What began as a modest $1100 investment in 1990 has developed into one of the most iconic brands in footwear. From a factory in Queens, NY, Steve Madden has revolutionized the shoe industry, merging years of experience with unique and creative designs. Inspired by rock and roll and his NY roots, Steve’s vision to provide on-trend women and men with an outlet to express their individuality is innovative, daring, and inspiring. Steve’s innate understanding of trends and unparalleled willpower have resulted in millions of customers worldwide and propelled his designs to the forefront of fashion.
In addition to marketing products under its own brands including Steve Madden®, Dolce Vita®, Betsey Johnson®, Blondo® and ATM®, Steve Madden licenses footwear, handbags and certain accessories for the Anne Klein® brand. In addition, Steve Madden designs and sources products under private label brand names for various retailers. Steve Madden’s wholesale distribution includes department stores, mass merchants, off-price retailers, shoe chains, online retailers, national chains, specialty retailers and independent stores. Steve Madden also directly operates brick-and-mortar retail stores and e-commerce websites. In addition, Steve Madden licenses certain of its brands to third parties for the marketing and sale of certain products in the apparel, accessory, and home categories.
With an emphasis on retail, wholesale, licensing and international business, there's a constant need for new ideas and versatility. Our environment is extremely fast paced and requires associates to maintain a balance of energy and professionalism. Steve Madden is about fashion-forward product and great people. Our employees are energized, intelligent and passionate about our business and committed to providing excellent customer service.