Inside Sales Representative
Top Benefits
About the role
Established in 1974, Norcan is a complete hydraulic service and sales company with 8 branches throughout Western Canada. We service customers in a variety of industries: Marine, Forestry, Mining, Material Handling, Original Equipment Manufacturing, Agriculture, and Production facilities. We are in a growing industry with a diverse set of skills and abilities that are critical in the operation of industrial and mobile equipment throughout the country. Norcan is the Western Canada distributor for Bosch Rexroth.
Our Prince George branch is currently searching for an Inside Sales Representative to join our team. This is a full-time position in the specialty field of hydraulics.
The Inside Sales person is focused on providing customer service for a broad range of repair and part inquiries, over various industries such as Mining, Forestry, Municipal and Marine.
Qualifications and Experience
- 3+ years experience in a customer service role
- Ideally 2+ years experience within the hydraulics or similar technical industry
- Integrity, vision, professionalism, and passion are key components of this position
- Ability to follow, with detail, written and verbal instructions
- Strong attendance track record with the ability to get along well with others
- Proficient written and oral communication skills (ability to read and write legibly)
- Knowledge of components and hydraulic systems used in industry and mobile equipment is an asset
- Knowledge of distribution sales principles, methods, practices, and techniques are an asset
- Proven ability to build and maintain lasting relationships with customers
- Exceptional verbal, written and listening communication skills
- Self-motivated, with high energy and an engaging level of enthusiasm
- Able to perform basic calculations and mathematical figures
- Ability to work independently as well as in a team environment
- Must be computer literate with knowledge of all standard Microsoft Office programs
Responsibilities:
- Respond to internal and external enquires via phone, e-mail, fax or in person
- Work closely with outside sales team to ensure customer service excellence
- Great professional customer service skills, including verbal, written
- Understand our product lines and be willing to learn how to promote them
- Understand the importance of good follow-up and response time to our customers
- Procurement of products for orders and/or repairs
What we offer:
- Competitive compensation and Bonus opportunities
- Health, dental and vision care
- Paid training, tuition reimbursement and opportunities for development
- RRSP with company matching
- Monday – Friday 8am-4:30pm regular schedule
The Position:
- Inside Sales/Customer Service Representative
- Full Time - Permanent position, Mon – Fri
If you are interested in this position, please forward your resume.
Job Types: Full-time, Permanent
Job Types: Full-time, Permanent
Pay: $52,000.00-$73,000.00 per year
Additional pay:
- Bonus pay
Benefits:
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
Experience:
- Hydraulic Parts Sales: 3 years (required)
Work Location: In person
About Norcan Fluid Power
Established in 1974 Norcan Fluid Power specializes in hydraulic system design and integration. We take customer's concerns or ideas and move them to a workable concept stage right through to installation, including system schematics and drawings.
We are the authorized distributor and service partner of Bosch Rexroth in Western Canada. We service and repair all brands of hydraulics in our 8 locations. Our field service program, on-site repair and in shop services establish us as "The Hydraulic Powerhouse."
Our people make the difference with Qualified Hydraulic Technicians and a depth of Customer Service personnel in each branch to support our customer's needs.
We strive to be the preferred supplier in providing value added solutions and cost saving measures in the Supply and Services of Fluid Power products.
Inside Sales Representative
Top Benefits
About the role
Established in 1974, Norcan is a complete hydraulic service and sales company with 8 branches throughout Western Canada. We service customers in a variety of industries: Marine, Forestry, Mining, Material Handling, Original Equipment Manufacturing, Agriculture, and Production facilities. We are in a growing industry with a diverse set of skills and abilities that are critical in the operation of industrial and mobile equipment throughout the country. Norcan is the Western Canada distributor for Bosch Rexroth.
Our Prince George branch is currently searching for an Inside Sales Representative to join our team. This is a full-time position in the specialty field of hydraulics.
The Inside Sales person is focused on providing customer service for a broad range of repair and part inquiries, over various industries such as Mining, Forestry, Municipal and Marine.
Qualifications and Experience
- 3+ years experience in a customer service role
- Ideally 2+ years experience within the hydraulics or similar technical industry
- Integrity, vision, professionalism, and passion are key components of this position
- Ability to follow, with detail, written and verbal instructions
- Strong attendance track record with the ability to get along well with others
- Proficient written and oral communication skills (ability to read and write legibly)
- Knowledge of components and hydraulic systems used in industry and mobile equipment is an asset
- Knowledge of distribution sales principles, methods, practices, and techniques are an asset
- Proven ability to build and maintain lasting relationships with customers
- Exceptional verbal, written and listening communication skills
- Self-motivated, with high energy and an engaging level of enthusiasm
- Able to perform basic calculations and mathematical figures
- Ability to work independently as well as in a team environment
- Must be computer literate with knowledge of all standard Microsoft Office programs
Responsibilities:
- Respond to internal and external enquires via phone, e-mail, fax or in person
- Work closely with outside sales team to ensure customer service excellence
- Great professional customer service skills, including verbal, written
- Understand our product lines and be willing to learn how to promote them
- Understand the importance of good follow-up and response time to our customers
- Procurement of products for orders and/or repairs
What we offer:
- Competitive compensation and Bonus opportunities
- Health, dental and vision care
- Paid training, tuition reimbursement and opportunities for development
- RRSP with company matching
- Monday – Friday 8am-4:30pm regular schedule
The Position:
- Inside Sales/Customer Service Representative
- Full Time - Permanent position, Mon – Fri
If you are interested in this position, please forward your resume.
Job Types: Full-time, Permanent
Job Types: Full-time, Permanent
Pay: $52,000.00-$73,000.00 per year
Additional pay:
- Bonus pay
Benefits:
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
Experience:
- Hydraulic Parts Sales: 3 years (required)
Work Location: In person
About Norcan Fluid Power
Established in 1974 Norcan Fluid Power specializes in hydraulic system design and integration. We take customer's concerns or ideas and move them to a workable concept stage right through to installation, including system schematics and drawings.
We are the authorized distributor and service partner of Bosch Rexroth in Western Canada. We service and repair all brands of hydraulics in our 8 locations. Our field service program, on-site repair and in shop services establish us as "The Hydraulic Powerhouse."
Our people make the difference with Qualified Hydraulic Technicians and a depth of Customer Service personnel in each branch to support our customer's needs.
We strive to be the preferred supplier in providing value added solutions and cost saving measures in the Supply and Services of Fluid Power products.