Canada, Manitoba, Winnipeg

Applications due: 05 Aug, 2025

Job Synopsis

This job description is provided as a general summary of common job duties performed by individuals assigned this job title. It is not all-inclusive, nor is it intended to create a contract, written or implied, between employees and WECAC.

Sargent MCC Thrift Shop is one of 16 shops in the Manitoba network, owned and operated by local charitable trusts and the governing Board for the purposes of supporting the work of Mennonite Central Committee. Sargent MCC Thrift Shop is one of two shops owned by the West End MCC Community Assistance Centre Inc.
The MCC Sargent Shop Co-Manager will be accountable to the Board for annual review and will report directly to the Manager. The Co-Manager provides supervision, oversight and management of Shop operations ensuring that the shop is operated according to the policies and guidelines established by the Board and MCC in support of the work of Mennonite Central Committee (MCC). The Co-Manager will work with staff and volunteers to promote faithful stewardship to raise funds for, and awareness of the work of MCC. This hands-on role includes ensuring a good community presence, providing good customer services, sound financial management and efficient backroom processing of donations.
The Co-Manager is assisted by the Manager and an Advisory Team from the Shop volunteer base. The Advisory Team provides advice and support and assists with designated tasks. The Advisory Team members are accountable to the Manager.

Job Details

Hourly Employee Part Time

Qualifications

Education, Experience, and Skills Required

1. Post-secondary education or equivalent retail/resale experience preferred.
2. Experience in retail management preferred
3. Experience overseeing/directing volunteers preferred
4. Reliable and trustworthy; sound decision-making skills.
5. Strong verbal, writing and organizational skills.
6. Proficiency in Windows, Social Media Applications and Microsoft Office an asset.
7. Knowledge of budget management, bookkeeping, and financial projections an asset.
8. Demonstrated ability to serve clients in a professional, welcoming, and efficient manner.
9. Co-operative, friendly, and helpful attitude toward clients, staff and volunteers. Ability to
   work closely with other staff to ensure positive, constructive environment.
10. Passion and enthusiasm for the mission of WECAC and MCC.
11. Ability to maintain a flexible schedule with availability to work weekends as needed.
12. Ability to work independently and in a team setting.
    Physical Requirements
13. Requires ability to stand up for numerous hours per day with frequent walking, bending, squatting,
    pulling and pushing.
14. Requires ability to keyboard at computer
15. Occasionally may be required to lift heavier items.
    Organizational Culture
    It is critical that all staff and volunteers aspire to the following:
    A commitment to the MCC mission, vision, and values;
    A commitment to excellence in everything we do;
    A commitment to performance and quality improvement;
    A commitment to outcomes and measured results;
    A commitment to innovation and to what is possible.

Key Responsibilities

Principal Duties and Responsibilities
1) Store Management & Merchandising
a) Duties including opening and closing the Shop; procedures for accepting, sorting, pricing donations;
security procedures for staff and volunteers, handling of cash, and other relevant procedures as
needed.
b) Oversees the processing, manages the rotation, and the disposal of donated
merchandise in a timely fashion. Processes include: sorting, tagging, displaying and
disposing, providing leadership to staff and volunteers; setting standards for
merchandise and communicate the same.
c) Manages supply inventory and orders as necessary.
d) Assists the Manager in the development of annual revenue projections and meets financial goals.
e) Assists the Manager and understands budget management; controls cash expenditures.
f) Keeps current with knowledge of resale, thrift, retail trends.
g) Meets periodically with other Thrift Shop managers for networking.
h) Recommends, implements, and leads initiatives to improve efficiency and effectiveness
of operations.
2) Staff/Volunteer Management
a) Continually assesses the Shop’s need for volunteers and recruits as necessary.
c) Develops volunteer schedules to maintain adequate personnel to accomplish tasks and
respond to customer demand.
d) Orients, trains and supervises Shop volunteers.
e) Maintains current knowledge of WECAC policies and procedures; monitor staff/volunteer
adherence to policies and procedures; takes corrective action as necessary to ensure
compliance.
f) Conducts regularly-scheduled communication with staff/volunteers to provide direction,
guidance and oversight to personnel.
g) Consults with staff/volunteers on a regular basis, addressing concerns and sharing
ideas.
h) Provides timely direction and written and verbal feedback to staff/volunteers.
i) Ensures staff/volunteers are fully trained and competent to perform their job as defined
by their job description.
j) Ensures staff is knowledgeable of WECAC and MCC mission, policies and procedures
and are compliant.
3) Marketing & Promotion
a) Oversees the display of merchandise inside the Shop to enhance the appearance and
appeal of the Shop.
4) Customer Service
a) Provides service to customers according to standards and ensures staff and volunteers
follow same.
b) Promotes excellence in the customer service experience for all visitors to the Thrift Shop
5) Financial Management
a) Uses WECAC resources (financial and non-financial) prudently.
b) Acknowledges and follows financial policies of WECAC.
6) Health and Safety
a) Compliance with Health Canada Consumer Safety requirements for selling second-hand
products in Canada as well as products identified on the MCC Thrift Shop Network Do
Not Sell List
b) Develops, maintains and monitors health and safety practices ensuring volunteers and
customers are not at risk.

Delineation of responsibilities

The co-manager reports directly to the Shop manager.
Matters pertaining to the physical plant i.e. structural problems, renovations, electrical, heating
and air-conditioning etc. are the responsibility of the WECAC Executive Committee.
Matters relating to finance such as loans, mortgages, contracts and payment of accounts are
the responsibility of the WECAC Treasurer.

Start Date

07 Aug, 2023 - Yes

Salary Details

Base salary: $18. Starting wage is $18-$20 depending on skills and experience.

Benefits

Health benefits offered.

Additional Information

This 0.5FTE position work 3 days/week including some Saturday's .
Starting wage is $18-$20 depending on skills and experience.
Job opening is for immediate start date.
Submit your resume and cover letter of interest to:
Reg Dyck radyck5@outlook.com
or
Steffi Friesen mcctstreasurer@gmail.com

Location Description

MCC Thrift Shops in Manitoba, partners of MCC, operate as independent financial and legal entities, each with its own employment policies, requirements, and processes. These 16 thrift shops, spread across 13 communities, generate revenue to support MCC's international and local programs while adhering to MCC's vision and missional values. Each shop is overseen by an autonomous volunteer Board of Directors.

Sargent Thrift Shop is located in Winnipeg’s West End neighbourhood. Winnipeg is a city of approximately 835,000 people located on the Red River, 112 kilometers north of the U.S. border. Being near the centre of Canada, it is a major transportation hub. The city's population is diverse and has the largest urban Indigenous population in Canada. English is the most common language spoken in Winnipeg, while also being home to a large francophone population. Tagalog, German, Mandarin, or Cantonese, Ukrainian and Punjabi are other top languages spoken.