Who you are

• 5+ years experience in Revenue Operations, Sales Operations, or related roles within a high-growth B2B SaaS environment
• Proven track record of cross-departmental process optimization with clear documentation and communication
• Strong technical understanding of customer lifecycle metrics, cohort analysis, and SaaS revenue metrics
• Able to calculate metrics from scratch and use ready-built calculation tools
• Strong ability to influence, collaborate, and drive alignment across departments
• Exceptional communication skills, including thoughtful data visualization and executive-level reporting
• Relentless and resourceful at overcoming data gaps and complexity
• Proven ability to achieve efficiencies through automation and expert data manipulation
• Experience launching new tools or systems for GTM teams and driving adoption, such as a CRM or data visualization platform
• Practical experience leveraging AI tools and stays informed on emerging technologies in order to integrate relevant ones into GTM workflow

What the job involves

• We are seeking a seasoned Revenue Operations Manager who will maximize the growth potential of our Go-To-Market (GTM) activities
• You will architect and build a robust foundation of metrics and processes that will drive key decisions with revenue growth in mind
• Every win will make a huge impact as you collaborate with the Sales, Marketing, Customer Success, and Product leaders on initiatives across the entire customer lifecycle
• As part of our growing Finance team, you will quantify the revenue impact of all GTM activities and advise GTM leaders with your expert financial perspective
• Our vision of a unified Revenue Operations system will come to life as you leverage multiple data sources and design reporting that teams will be excited to adopt daily
• Architect and implement a revenue operations framework that ensures sustainable revenue growth for years to come, aligned with the company vision and goals
• Empower GTM leaders to run effective outreach campaigns based on accurate CRM data and insightful cohort analysis
• Design and implement daily, weekly, and monthly reporting of core RevOps metrics and forecasts that are actionable, visual, and audience-specific (executive, team leads, company-wide). For example: conversion rates, pipeline velocity, CAC, LTV, GRR and NRR
• Foster a revenue-oriented mindset among senior leadership and company-wide
• Maximize value from revenue tools by implementing efficient integrations and automation. (examples of tools: Gong, Hubspot our CRM, user analytics platforms, finance platforms etc.)
• Drive universal tool adoption with the Founders’ vision of streamlined intuitive workflows
• Quantify and communicate the revenue impact of GTM activities and product launches, such as customer expansion campaigns, trade show attendance, and new platform features
• Collaborate with Product and Customer Success to design user metrics identifying revenue risks and opportunities
• Quantify the ROI of new product launches and initiatives, including in the early planning stages
• Model revenue growth scenarios to explore various visions of long-term business planning
• Investigate and implement solutions to reduce barriers to first payments for new customers with corporate procurement policies
• Other duties as assigned

Benefits

• Flex Time, All the Time: We believed in flexible hours and work from home days before it became the norm. We encourage a flow that works best for you
• Benefits and Perks: Our benefits cover everything from your trip to the dentist to massage therapy. We offer online learning, the right hardware to succeed, and time to hang out via yoga, donut chats, Gather, and more!