Order Desk Associate - for a Canadian Food Manufacturer

POSITION OVERVIEW:

Think you’d make a damn good addition to our team? Here’s how you’ll shine:

• Exceptional work ethic, organizational skills, and a sense of humour are critical for this role

• Demonstrated ability to take ownership of tasks

• Great initiative, with a willingness to try new strategies

• Willing to be a part of Continuous Improvement

• Desire to work well in a Team, with the confidence to work independently as well

• Conversational skills required

THE OPPORTUNITY

TMF Foods - Lou's Kitchen Ltd. is looking for a talented and passionate individual – an innovative individual possessing a sound food science background – to join our team as an Order Desk Associate at our Stoney Creek facility.

The primary role of the Order Desk Associate is to ensure both our internal and external customers receive exceptional service; additionally, the successful candidate will manage order processing efficiently, and handle any customer inquiries or issues with professionalism and expertise

This position is on site Monday through Friday; tentative 7:30am - 4:00pm daily (start time can be flexible).

Key Responsibilities

• Purchase Order Entry/Processing
• Invoice Review/Processing
• Management of Email in-boxes
• Monitoring of EDI system
• Communicate with internal/external stakeholders
• Customer Communication & Feedback
• Monitor/Track Shipments
• Report on Shorts/Late shipments
• Set up new items in ERP
• Assist with annual Inventory Count
• Assist other team members as needed

Required Knowledge, Skills, and Abilities

• Competent computer skills (Microsoft Excel, ERP Software)
• Superior communication skills utilizing tact and diplomacy and professionalism at all times
• Strong organizational skills
• Highly flexible – able to adjust quickly in a varied environment
• Able to work both independently and as a team player
• Possesses excellent time management skills
• Energetic, motivated to continue to increase product knowledge
• Confident in making sound decisions
• Must be self-motived and able to work with minimal supervision
• Effective communicator with staff as well as all levels of management

Come and be a part of something special. If you are passionate about food and think you've got what it takes to join the TMF - Lou's Kitchen team and make us even more awesome, then we would love to hear from you!!!

We thank all interested applicants; however, only those under consideration will be contacted.

TMF - Lou's Kitchen Ltd. is committed to Employment Equity and maintaining a diverse workforce. Job applicants who require reasonable accommodation for any part of the application or hiring process may contact our Human Resources Team at hr@louskitchen (.ca). Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Vision care

Schedule:

• Monday to Friday

Work Location: In person