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Academic Advisor

Winnipeg, Manitoba
Mid Level
full_time

About the role

Applicants must apply through UM Careers . Visit https://viprecprod.ad.umanitoba.ca/default.aspx and key in 40255 to learn more. Posting ends August 13, 2025 .

Responsibilities:

  • Work with students to provide guidance on admission to the University of Manitoba, its faculties, schools, and undergraduate and graduate programs

  • Explain the benefits and procedures of the Access Program and its Common First Year to students illustrating how the Program meets their needs

  • Explore academic and career goals and develop academic plans and monitor their implementation; evaluate progress

  • Offer advice and assistance on suitable degree courses, program selection, and, if necessary, registration

  • Monitor student academic performance, initiate a plan for remedial action; discuss personal problems that may affect academic progress; if necessary, collaborate with wellness staff; determine if academic supports outside of the Access Program are required and make referrals to relevant services

  • Explore and discuss learning strategies related to academic success and assist with implementation

  • Review academic standing of each student and develop action plans for students at risk of academic warning

  • Clarify university policies and procedures and faculty-specific regulations, and admission requirements

  • Advocate on behalf of students by liaising with programs across campus ; and community-based and governmental funding agencies

  • Make students aware of important term dates and events

  • Anticipate tutoring needs by analyzing student registration data and initiate hiring of tutors

  • Participate in selection of tutors and match students with tutors; create opportunities for tutoring in both small group settings and one-on-one

  • Monitor success of tutoring for each student individually and the tutoring program as a whole

  • Manage tutoring budget and prepare term-based reports that compare tutoring expenses to academic success rates; make recommendations for optimal use of tutoring funds

  • Review applications of prospective students and assess applicants’ academic standing; interview students and provide recommendation for acceptance

  • Develop, plan, and coordinate in-person and online orientation program and deliver workshops

  • Support annual Access course planning by conducting student surveys, analyzing enrolment trends and success rates, and reporting on changes in admission requirements

  • Monitor enrollment in courses offered by the Access Program; develop and implement strategies to ensure enrolment targets for each course are met

  • Coordinate partnership programs with faculties and departments

  • Represent the Access Program at recruitment events across Manitoba

  • Assist with the planning and delivery of in-house events that celebrate student achievement and strengthen students’ cultural identities; participate in events facilitated by the Access Program

  • Identify common needs and interests of students and organize workshops and information sessions

  • Provide annual report analyzing the success of the advising portfolio, highlighting gaps, and making recommendations for improving the portfolio

  • Promote awareness of the Access Program by liaising with advisors and student supports, funding agencies and Education Directors in communities, and community organizations

  • Maintain an active appreciation and understanding of current community, provincial, and national issues and situations impacting Indigenous communities

  • Maintain up-to-date knowledge of UM policies, admission requirements for all UM programs,

  • Maintain up-to-date knowledge of relevant systems monitoring student success and advise Access staff of opportunities or issues

  • Contribute to the revision and update of Access Program policies and procedures

  • Create and maintain a current database of resources both internal and external to the University community

  • Participate in and present materials at workshops and conferences

  • Provide assistance with carrying out annual marketing plan

  • Other duties as assigned.

Qualifications:

PREFERENCE WILL BE GIVEN TO INDIGENOUS CANDIDATES. APPLICANTS MUST SELF-DECLARE ON THEIR COVER LETTER OR RESUME AS INDIGENOUS (FIRST NATIONS, MÉTIS, AND/OR INUIT).

MINIMUM FORMAL EDUCATION/TRAINING:

  • Undergraduate degree is required

  • Degree in social sciences or helping profession is an asset

  • Completion of a certificate program in counselling or life-coaching from a recognized institution in addition to an undergraduate degree is an asset

EXPERIENCE:

  • A minimum of three years directly related student advising experience in a post-secondary setting is required

  • Demonstrated experience working with Indigenous communities (either on or off-campus) is required

  • Demonstrated experience in interpreting and advising students on admission requirements and policies for a diverse selection of programs is preferred

  • Experience developing and delivering programs using a holistic approach or integrated support model is preferred

  • Experience with student financial aid and/or community funding assistance is preferred

  • Thorough knowledge of trauma-informed practices and strength-based approaches is preferred

  • Thorough knowledge of student service providers at the University of Manitoba is preferred

  • An acceptable equivalent combination of education and experience may be considered.

SKILLS AND ABILITIES:

  • Must have excellent verbal and written communication skills to communicate with a diversity of stakeholders (including students, staff, and community) in a diplomatic, tactful, and culturally appropriate way

  • Must have excellent interpersonal skills to motivate, coach, and inspire students and build productive and long-term relationships with students, staff and community members

  • Must have a high degree of analytical, problem-solving, and decision-making skills

  • Must have a demonstrated ability to deal with high workload demands and stressful interpersonal situations

  • Attention to detail is required

  • Must be proficient in Microsoft Office; experience with university systems (e.g., Aurora Student, UM Achieve, and Banner) an asset

  • Must have proven time management skills and ability to independently prioritize tasks

  • Must have proven ability to work in collaboration with university and community stakeholders to develop new initiatives, eliminate barriers, and improve outcomes

  • Must be able to work with students representing diverse educational, age, racial, ethnic, cultural, and gender backgrounds

  • Must be able to maintain privacy and confidentiality with respect to all communications and records according to university policy and ethical practice

  • Satisfactory work record, including satisfactory attendance and punctuality, is required.

OTHER JOB RELATED QUALIFICATIONS:

  • Experience advising and supporting Indigenous students

  • Must have a genuine interest in supporting and interacting with students

  • High energy level and a positive attitude particularly when faced with challenges or change

PROBATION TRIAL: 840.00 hours

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We attract people from around the world who share our ideals and vision for positive change. We believe in embracing challenges and taking action. Our students, researchers and alumni bring their unique voices to learning and discovery, shaping new ways of doing things and contributing to important conversations in topics that matter most, from human rights to global health to climate change. We are where imagination and action collide.