About the role
Role Purpose:
To ensure the delivery of consistent operational processes and results across multiple regions / sites for a specific customer account.
Key Accountabilities:
Customer
- Primary point of contact with customer in regards to operational performance (in conjunction with account manager)
- Communication of Operational: Actions, Results, and Initiatives to / from customer, to / from site
- Assist Business Development Manager with account growth strategy
- Create / Ensure customer contract requirements are clear, correct and executable
Process
- Monitor service levels on site to ensure that performance statistics meet customer and company requirements.
- Establish and Monitor Customer specific work processes on customer sites (compliance with customer specific contract requirements including SOPs, etc.)
- Champion Continuous Improvement Process initiatives across customer sites
- Ensure the transfer of best practices across customer sites
- Execution of on-site Customer projects / strategic initiative(s) as assigned by management
Required Education and Experience:
- High School Diploma, required
- Bachelor's Degree, preferred
- 1-2 years in an administrative or similar role, required
- 2 years of Logistics industry experience, preferred
Our Organization is an equal opportunity employer. We are committed to accommodating applicants with disabilities throughout the hiring process. Accommodations for job applicants with disabilities will be provided upon request.
Brand: TCL Supply Chain
Address: 26875 96 Ave Acheson, AB - T7X6J2
Property Description: 5138 - Acheson AB
Property Number: 5138
About TCL Supply Chain
TCL Supply Chain, Inc. is a multi-temperature, grocery distribution centre located in Acheson, Alberta. Opening its doors in September 2015, TCL is a 24/7 operation with state-of-the-art technology and equipment. The building is approximately 550,000 square feet and divided into three temperature controlled areas: ambient (dry goods), perishable, and frozen products.
TCL is proud to be a diverse workplace with employees of all different cultures from around the world. The company celebrates Diversity Week, NAOSH Week (North American Occupational Safety and Health), and many more. TCL hosts multiple employee engagement activities throughout each year such as barbeques, popcorn days, and cultural dinners. TCL prides itself on being a safe workplace and promoting fitness initiatives, which includes an on-site fitness centre that is available to employees during their non-working hours.
About the role
Role Purpose:
To ensure the delivery of consistent operational processes and results across multiple regions / sites for a specific customer account.
Key Accountabilities:
Customer
- Primary point of contact with customer in regards to operational performance (in conjunction with account manager)
- Communication of Operational: Actions, Results, and Initiatives to / from customer, to / from site
- Assist Business Development Manager with account growth strategy
- Create / Ensure customer contract requirements are clear, correct and executable
Process
- Monitor service levels on site to ensure that performance statistics meet customer and company requirements.
- Establish and Monitor Customer specific work processes on customer sites (compliance with customer specific contract requirements including SOPs, etc.)
- Champion Continuous Improvement Process initiatives across customer sites
- Ensure the transfer of best practices across customer sites
- Execution of on-site Customer projects / strategic initiative(s) as assigned by management
Required Education and Experience:
- High School Diploma, required
- Bachelor's Degree, preferred
- 1-2 years in an administrative or similar role, required
- 2 years of Logistics industry experience, preferred
Our Organization is an equal opportunity employer. We are committed to accommodating applicants with disabilities throughout the hiring process. Accommodations for job applicants with disabilities will be provided upon request.
Brand: TCL Supply Chain
Address: 26875 96 Ave Acheson, AB - T7X6J2
Property Description: 5138 - Acheson AB
Property Number: 5138
About TCL Supply Chain
TCL Supply Chain, Inc. is a multi-temperature, grocery distribution centre located in Acheson, Alberta. Opening its doors in September 2015, TCL is a 24/7 operation with state-of-the-art technology and equipment. The building is approximately 550,000 square feet and divided into three temperature controlled areas: ambient (dry goods), perishable, and frozen products.
TCL is proud to be a diverse workplace with employees of all different cultures from around the world. The company celebrates Diversity Week, NAOSH Week (North American Occupational Safety and Health), and many more. TCL hosts multiple employee engagement activities throughout each year such as barbeques, popcorn days, and cultural dinners. TCL prides itself on being a safe workplace and promoting fitness initiatives, which includes an on-site fitness centre that is available to employees during their non-working hours.