Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!

About Us:

Founded in 1987, Medcan is a leader in transformational proactive and primary care dedicated to helping patients and team members live well, for life. We offer a comprehensive range of services including preventative health assessments, wellness programs, and specialized medical care.

Our core values of excellence, drive, respect and integrity guide everything we do. We’re committed to creating a workplace where everyone can thrive, and we’re proud to support over 1,500 businesses across Canada with our health and wellness solutions.

The Role:

Medcan is recruiting for a full-time Clinic Flow Coordinator. The position requires high energy and enthusiasm, an appreciation for detail, an outstanding level of client service and exceptional communication skills. The role is responsible for monitoring and facilitating the flow of clients through the Annual Health Assessment (AHA) Clinic; a 5-hour same-day in-clinic preventative health assessment service that is comprised of up to 15 standard diagnostic tests (stations).

The Accountabilities:

• Electronically manage in-clinic flow of multiple stations completed during a client’s AHA visit
• Coordinate with a vast team of medical providers to ensure the client’s visit is productive and effective with exceptional service delivery
• Act as point of contact for staff and clients navigating their AHA visit
• Trouble shoot last minute add on services and coordinate with medical team
• Ensure clients receive maximum value time during their visit
• Ensure compliance with all service metrics
• Respond to client issues and enquiries
• Foster client loyalty by creating a memorable experience
• Handle client issues in a positive and professional manner
• Problem solve in a fast-paced environment
• Other administrative duties as required

The Requirements:

• 1-2 years healthcare experience, or prior experience in similar role
• Education in health or a related discipline is an asset
• Strong organization and time management
• Excellent verbal and written communication skills
• Intermediate level in MS Office

This is a full-time position with hours scheduled during business hours Monday through Saturday. The position will be working within the AHA clinic located at 150 York St. Toronto

Our Benefits:

Medcan’s philosophy of Live Well, For Life applies not only to our clients, but also our valued staff members. We provide paid Wellness Days along with a variety of programs to help our employees manage their mental and physical well-being. We offer special employee rates on fitness sessions, in-house specialty services, and a complimentary membership to our clinic to name a few.

This position comes with an attractive total compensation package including a competitive compensation model, a comprehensive benefits plan, RRSP matching, and a genuine opportunity to grow. We offer hybrid/flexible work arrangements to help Medcanners balance their work and personal or family needs

We also have employee perks to continue to help our staff Live Well, For Life. This includes complimentary group fitness sessions as well as an on-site healthy lunch program provided by our own food and catering brand, Nourish. We also provide interactive webinars hosted by our in-house experts focused on Eat, Move, Think. Our enhanced benefits package is just one of the reasons why we continue to be one of Canada’s Best Managed Companies!

Ready to Apply?

If you’re ready to make a difference and be part of a company that truly cares about its people, we’d love to hear from you! Apply today and let’s inspire wellness together.

Diversity, Equity and Accessibility:

Medcan is dedicated to employment equity, diversity and inclusion. We strive to ensure all staff have a fair opportunity to participate and success at work. If contacted for an employment opportunity, please advise your Talent Acquisition Specialist if you require accommodation.