Communication & Engagement Facilitator
Top Benefits
About the role
JOB POSTING
Communication and Engagement Facilitator – SEND Project
(Part-time Contract)
CCS is a settlement agency providing a range of services to immigrants and refugees regardless of race, religion or status and is partner agency for the Supports to Engage Newcomers Digitally (SEND) project.
CCS is seeking a part-time Communication & Engagement Facilitator to work on the Supports to Engage Newcomers Digitally (SEND) project. The project aims to increase the capacity of Service Provider Organizations in Ontario to use digital messaging tools to reach and share settlement information with newcomers, improving access to accurate and reliable information.
This role will be responsible for conducting and analyzing needs assessments of organizations and their experiences with digital messaging services, and contributing to the development of a framework to support organizations with their approach to using digital messaging with newcomer clients.
Why join us?
We ensure our employees are reflective of the diverse clientele that we serve. We thrive on supporting our community, performing meaningful work, learning from our colleagues, making a difference and having fun!
What do we offer?
We offer competitive compensation, paid sick time, learning and development opportunities, employee recognition programs, and a great workplace culture!
What you will be doing?
- Develop and implement qualitative and quantitative data collection tools to collect and analyze relevant data from project stakeholders through remote communication
- Design materials and implement outreach strategy to engage diverse stakeholders in needs assessments
- Assist in the visualization of data for presentations and reports to support decision-making and knowledge sharing
- Conduct desktop research, outreach, or interviews to gather supplementary information from organizations or stakeholders
- Compile information and produce written materials
- Contribute to producing project documentation and reports
- Work in close collaboration with the project team and partner agencies
- Maintain organized documentation and support knowledge management efforts
- Prepare and submit accurate and timely statistical and project reports as required
What are we looking for?
- Post-secondary education in Social Sciences or a related field
- Experience in a research assistant role is an asset
- Excellent knowledge of qualitative research and experience with quantitative research
- Ability to work independently and in a team environment with staff, partners and participants
- Experience developing and implementing surveys
- Excellent time management, planning, and follow through
- Ability to work well with different stakeholders and partners in collaborative projects
- Knowledge of issues and barriers experienced by newcomers is an asset
- Familiar with MS Word, Excel, PowerPoint, Canva and email communication software, and capable of creating visually compelling presentations
- Demonstrated interpersonal and cross-cultural communication skills required to work with team members, partner organizations and the general public
- Excellent verbal and written skills in English; fluency in French is an asset
- A clear, mandatory criminal check must be presented before starting position
Location: 55 Town Centre Crt, Suite 401, Scarborough, ON
Compensation: $29.67 per hour
Hours of work: 14 hrs. per week, including evenings, weekends and occasional overtime as required.
How to apply: Please refer to the CCS job portal on https://ccs.sutihr.com/jobs requisition code T541
Application Deadline: July 28, 2025.
**CCS is committed to a workplace that reflects the diversity of the populations we serve. We seek applicants who will strengthen our commitment to diversity, equality, and inclusion.**We encourage qualified candidates from Indigenous, Black and other racialized persons, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities to consider working with and for CCS.
Accommodations are available on request for candidates taking part in all aspects of the selection process. Please contact hr@ccscan.ca for assistance.
We strongly encourage all those who are interested to apply, even if they do not meet every requirement**!**
About Catholic Crosscultural Services
Catholic Crosscultural Services (CCS) is a GTA-based, national non-profit organization, providing programs and services to empower newcomers, immigrants and refugees to settle, integrate and prosper in Canada.
From its humble beginnings in a downtown Toronto church in 1954, CCS has grown into one of the largest settlement organizations in Canada. More than 200 employees and 100's of volunteers deliver culturally-sensitive and linguistically appropriate programs and services in more than thirty languages.
We serve all newcomers -- regardless of race, religion, age, country of origin, sexual orientation, immigration status, or political affiliation -- from eight locations across Scarborough, Mississauga and Brampton, and in collaboration with over 40 community partners.
Our mission is to identify core settlement needs and help our clients develop the skills and knowledge needed to become full and equal partners in Canadian society.
CCS' Refugee Sponsorship Training Program (RSTP) brand works with private sponsors in seven cities across Canada, assisting them with comprehensive guidance and support in sponsoring refugees through the Private Sponsorship of Refugees Program.
Communication & Engagement Facilitator
Top Benefits
About the role
JOB POSTING
Communication and Engagement Facilitator – SEND Project
(Part-time Contract)
CCS is a settlement agency providing a range of services to immigrants and refugees regardless of race, religion or status and is partner agency for the Supports to Engage Newcomers Digitally (SEND) project.
CCS is seeking a part-time Communication & Engagement Facilitator to work on the Supports to Engage Newcomers Digitally (SEND) project. The project aims to increase the capacity of Service Provider Organizations in Ontario to use digital messaging tools to reach and share settlement information with newcomers, improving access to accurate and reliable information.
This role will be responsible for conducting and analyzing needs assessments of organizations and their experiences with digital messaging services, and contributing to the development of a framework to support organizations with their approach to using digital messaging with newcomer clients.
Why join us?
We ensure our employees are reflective of the diverse clientele that we serve. We thrive on supporting our community, performing meaningful work, learning from our colleagues, making a difference and having fun!
What do we offer?
We offer competitive compensation, paid sick time, learning and development opportunities, employee recognition programs, and a great workplace culture!
What you will be doing?
- Develop and implement qualitative and quantitative data collection tools to collect and analyze relevant data from project stakeholders through remote communication
- Design materials and implement outreach strategy to engage diverse stakeholders in needs assessments
- Assist in the visualization of data for presentations and reports to support decision-making and knowledge sharing
- Conduct desktop research, outreach, or interviews to gather supplementary information from organizations or stakeholders
- Compile information and produce written materials
- Contribute to producing project documentation and reports
- Work in close collaboration with the project team and partner agencies
- Maintain organized documentation and support knowledge management efforts
- Prepare and submit accurate and timely statistical and project reports as required
What are we looking for?
- Post-secondary education in Social Sciences or a related field
- Experience in a research assistant role is an asset
- Excellent knowledge of qualitative research and experience with quantitative research
- Ability to work independently and in a team environment with staff, partners and participants
- Experience developing and implementing surveys
- Excellent time management, planning, and follow through
- Ability to work well with different stakeholders and partners in collaborative projects
- Knowledge of issues and barriers experienced by newcomers is an asset
- Familiar with MS Word, Excel, PowerPoint, Canva and email communication software, and capable of creating visually compelling presentations
- Demonstrated interpersonal and cross-cultural communication skills required to work with team members, partner organizations and the general public
- Excellent verbal and written skills in English; fluency in French is an asset
- A clear, mandatory criminal check must be presented before starting position
Location: 55 Town Centre Crt, Suite 401, Scarborough, ON
Compensation: $29.67 per hour
Hours of work: 14 hrs. per week, including evenings, weekends and occasional overtime as required.
How to apply: Please refer to the CCS job portal on https://ccs.sutihr.com/jobs requisition code T541
Application Deadline: July 28, 2025.
**CCS is committed to a workplace that reflects the diversity of the populations we serve. We seek applicants who will strengthen our commitment to diversity, equality, and inclusion.**We encourage qualified candidates from Indigenous, Black and other racialized persons, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities to consider working with and for CCS.
Accommodations are available on request for candidates taking part in all aspects of the selection process. Please contact hr@ccscan.ca for assistance.
We strongly encourage all those who are interested to apply, even if they do not meet every requirement**!**
About Catholic Crosscultural Services
Catholic Crosscultural Services (CCS) is a GTA-based, national non-profit organization, providing programs and services to empower newcomers, immigrants and refugees to settle, integrate and prosper in Canada.
From its humble beginnings in a downtown Toronto church in 1954, CCS has grown into one of the largest settlement organizations in Canada. More than 200 employees and 100's of volunteers deliver culturally-sensitive and linguistically appropriate programs and services in more than thirty languages.
We serve all newcomers -- regardless of race, religion, age, country of origin, sexual orientation, immigration status, or political affiliation -- from eight locations across Scarborough, Mississauga and Brampton, and in collaboration with over 40 community partners.
Our mission is to identify core settlement needs and help our clients develop the skills and knowledge needed to become full and equal partners in Canadian society.
CCS' Refugee Sponsorship Training Program (RSTP) brand works with private sponsors in seven cities across Canada, assisting them with comprehensive guidance and support in sponsoring refugees through the Private Sponsorship of Refugees Program.