Summary:

Sparkling Hill Resort is looking for an enthusiastic Group Sales & Event Coordinator who is passionate about providing high quality event experiences to our valued guests.

The Group Sales & Event Coordinator will support the Group Sales & Events Manager and will assist with the overall contracting and planning process of our private corporate functions held at the resort.

Starting with tailored event proposals to contract negotiation, event planning and billing, The Group Sales & Event Coordinator will oversee all aspects of their group from start to finish. Work cohesively with the Group Sales and Events Manager and team members throughout the resort in order to ensure that our clients’ corporate events, retreats, and private functions not only meet, but exceed their expectations.

Always providing warm and genuine hospitality, facing any challenge with assertiveness, poise and positivity, facilitating strong repeat client relationships.

Perks & Benefits:

Sparkling Hill team members get to enjoy a variety of perks & benefits which we provide as a thank you for hard work and dedication. Perks and benefits include:

• Deeply discounted room rates available to team members.
• Discounts on gift shop retail, food and spa treatments.
• Extended health benefits.
• Quarterly sales incentives
• Career growth opportunities in the form of promotions and department transfers to expand your knowledge and exposure to the industry.

The Group Sales & Events Coordinator responsibilities include:

• Respond to leads and inquiries in a timely manner.
• Create and manage proposals, contracts, and event orders.
• Work with clients to plan and coordinate their events.
• Share event details with all departments to ensure smooth execution.
• Keep files, schedules, and deadlines organized and up to date.
• Provide information about the resort’s services and packages.
• Build good relationships with clients through clear, friendly communication.
• Be present during events to assist and ensure everything goes as planned.
• Welcome group organizers, be the main contact and support them during their stay.
• Lead site tours for potential event clients.
• Other duties as required

Requirements:

• Post-Secondary School Degree/Diploma in Hospitality and Tourism or related field preferred.
• 2+ years of working experience in a hospitality service role
• Banquet or Event execution experience
• Hotel sales or front desk experience particularly with Maestro PMS is an asset, but not required.
• Proficiency in Microsoft Office and must be comfortable learning new computer software.
• Displays advanced interpersonal, customer service and administrative skills
• The ability to work well independently on several projects concurrently, and possess excellent communication, organizational, problem solving and creative thinking skills; attention to detail is imperative.
• Irregular hours as needed during high volume event season, and willingness to work flexible hours (weekends, & split days off mandatory with scheduled events.)
• Fluency in English, with excellent written and verbal communication skills. Second language, particularly French is an asset.
• Willingness to travel to attend tradeshows and industry events.

Please direct all applications (Resume & Cover Letter) to the Group Sales & Events Manager Rachel Charnock. Only candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $45,000.00-$55,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Discounted or free food
• Extended health care
• Life insurance
• Store discount
• Vision care

Schedule:

• Holidays
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Vernon, BC: reliably commute or plan to relocate before starting work (required)

Education:

• DCS / DEC (preferred)

Experience:

• Hospitality: 2 years (required)
• Banquets/Events: 1 year (preferred)
• Sales: 1 year (preferred)

Work Location: In person