Warehouse, Senior Supervisor
About the role
ABOUT THE GROUP :
The goal for this department is ensure that administrative tasks are handled in a confidential, time effective manner. They are a front line representatives to handle colleague and customer questions/concerns.
SCOPE OF POSITION:
The Warehouse, Senior Supervisor position is accountable for shift ownership of an extra-large size Distribution Centre. They provide the colleagues on their shift with direction, feedback, training and development, while maintaining compliance and good customer service.
WHAT YOU WILL DO::
OPERATIONS MANAGEMENT:
- Ensure the efficient management of operations;
- Address the team's operational issues in a proactive manner;
- Implement standardized processes and tools;
- Evaluate and monitor the performance of the team and proactively deal with issues as they arise;
- Ensure the shift targets are met or exceeded;
- Review operation scorecard activity.
LEADERSHIP/PEOPLE MANAGEMENT:
- Manage the ongoing adjustment of the workflow and schedule for the team;
- Conduct daily huddle;
- Provide ongoing coaching, training and development to team;
- Provide individual performance management;
- Review on floor activities and provide continual feedback;
- Encourage a positive work culture that engages colleagues;
- Work with shop stewards to resolve issues and concerns.
CUSTOMER SERVICE
- Ensure product is loaded on the truck in good condition in a way that meets customers' needs;
- Ensure pallets are not left off trailers and if needed, that the customer is notified;
- Follow up with loaders on customers' claims.
FINANCE
- Update payroll file; manage indirect hours.
COMPLIANCE MANAGEMENT AND CONTINUOUS IMPROVEMENT
- Identify hazards; ensure all national compliance (food safety, LAR, H&S, environmental);
- Ensure compliance with OH&S acts, collective agreements, labour standards; ensure completion of Level 5 LVLC courses;
- Arrange RTW programs;
- Foster a culture of continuous improvement among the team;
- Champion and communicate continuous improvement ideas.
WHAT YOU WILL NEED:
- High School diploma
- 5-7 years of related work experience
- 3-5 years of Supervisory/Management experience
- Excellent communication skills are an asset
- Must have strong leadership skills
- Must have the ability to multitask
- Strong organization skills would be an asset
Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
About Loblaw Companies Limited
Our Purpose – Live Life Well
Loblaw Companies Limited is Canada’s food and pharmacy leader, the nation’s largest retailer, and the majority unit holder of Choice Properties Real Estate Investment Trust. Loblaw – and its portfolio of grocery, health and beauty, financial services and apparel businesses – provides Canadians with an unparalleled mix of value, assortment and convenience, and offers Canadians two of the country’s most recognized brands – President’s Choice and no name.
The acquisition of Shoppers Drug Mart, along with the powerful Life Brand and Optimum brand, has only served to reinforce our leadership position in the marketplace. As well, our PC Plus program, omni-channel efforts and multicultural merchandising offerings continued to be points of differentiation for our customer experience.
In 2019, Loblaw has been recognized as one of Canada’s Top 100 Employers, Best Diversity Employers by Mediacorp Canada Inc.
IMPORTANT NOTE ABOUT FRAUD AFFECTING OUR JOBSEEKERS.
Please be advised that recruitment fraud has affected a number of Canadian companies. In such schemes, individuals posing as legitimate recruiters may request personal information and payment from those seeking employment.
Loblaw Companies Limited, its subsidiaries, and recruiting agencies will never ask for payment at any stage in the recruitment process. All legitimate postings may be accessed via our career website.
Warehouse, Senior Supervisor
About the role
ABOUT THE GROUP :
The goal for this department is ensure that administrative tasks are handled in a confidential, time effective manner. They are a front line representatives to handle colleague and customer questions/concerns.
SCOPE OF POSITION:
The Warehouse, Senior Supervisor position is accountable for shift ownership of an extra-large size Distribution Centre. They provide the colleagues on their shift with direction, feedback, training and development, while maintaining compliance and good customer service.
WHAT YOU WILL DO::
OPERATIONS MANAGEMENT:
- Ensure the efficient management of operations;
- Address the team's operational issues in a proactive manner;
- Implement standardized processes and tools;
- Evaluate and monitor the performance of the team and proactively deal with issues as they arise;
- Ensure the shift targets are met or exceeded;
- Review operation scorecard activity.
LEADERSHIP/PEOPLE MANAGEMENT:
- Manage the ongoing adjustment of the workflow and schedule for the team;
- Conduct daily huddle;
- Provide ongoing coaching, training and development to team;
- Provide individual performance management;
- Review on floor activities and provide continual feedback;
- Encourage a positive work culture that engages colleagues;
- Work with shop stewards to resolve issues and concerns.
CUSTOMER SERVICE
- Ensure product is loaded on the truck in good condition in a way that meets customers' needs;
- Ensure pallets are not left off trailers and if needed, that the customer is notified;
- Follow up with loaders on customers' claims.
FINANCE
- Update payroll file; manage indirect hours.
COMPLIANCE MANAGEMENT AND CONTINUOUS IMPROVEMENT
- Identify hazards; ensure all national compliance (food safety, LAR, H&S, environmental);
- Ensure compliance with OH&S acts, collective agreements, labour standards; ensure completion of Level 5 LVLC courses;
- Arrange RTW programs;
- Foster a culture of continuous improvement among the team;
- Champion and communicate continuous improvement ideas.
WHAT YOU WILL NEED:
- High School diploma
- 5-7 years of related work experience
- 3-5 years of Supervisory/Management experience
- Excellent communication skills are an asset
- Must have strong leadership skills
- Must have the ability to multitask
- Strong organization skills would be an asset
Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
About Loblaw Companies Limited
Our Purpose – Live Life Well
Loblaw Companies Limited is Canada’s food and pharmacy leader, the nation’s largest retailer, and the majority unit holder of Choice Properties Real Estate Investment Trust. Loblaw – and its portfolio of grocery, health and beauty, financial services and apparel businesses – provides Canadians with an unparalleled mix of value, assortment and convenience, and offers Canadians two of the country’s most recognized brands – President’s Choice and no name.
The acquisition of Shoppers Drug Mart, along with the powerful Life Brand and Optimum brand, has only served to reinforce our leadership position in the marketplace. As well, our PC Plus program, omni-channel efforts and multicultural merchandising offerings continued to be points of differentiation for our customer experience.
In 2019, Loblaw has been recognized as one of Canada’s Top 100 Employers, Best Diversity Employers by Mediacorp Canada Inc.
IMPORTANT NOTE ABOUT FRAUD AFFECTING OUR JOBSEEKERS.
Please be advised that recruitment fraud has affected a number of Canadian companies. In such schemes, individuals posing as legitimate recruiters may request personal information and payment from those seeking employment.
Loblaw Companies Limited, its subsidiaries, and recruiting agencies will never ask for payment at any stage in the recruitment process. All legitimate postings may be accessed via our career website.