Who you are

• This is a high-impact role for someone who thrives at the intersection of product quality, technical leadership, and team development
• You’re a systems thinker who gets energy from solving root problems and building durable solutions
• You care deeply about your team’s growth and believe quality starts before the first line of code
• You enjoy balancing short-term delivery with long-term technical excellence—and you’re excited to set the vision for quality at a high-growth company
• Proven success in a QA leadership or management role, including experience hiring, onboarding, and managing performance
• Strong foundation in QA methodologies and hands-on experience building automated test frameworks
• Deep understanding of how customer behavior should inform quality strategies and test plans
• Experience coaching and scaling teams in fast-paced, agile environments
• Exceptional problem-solving skills and the ability to translate vague issues into structured solutions
• Clear communication skills and the ability to align cross-functional stakeholders around quality goals
• A technical background (degree or practical experience) in software development or testing

What the job involves

• We’re looking for a Quality Engineering Manager to lead the QA function at Kojo
• This is a rare opportunity to iterate on the existing systems, team, and culture that will define quality for years to come
• You’ll report to our Director of Engineering and lead a team of three QA Engineers (with potential to grow)
• You’ll serve as both a hands-on contributor and a strategic leader—driving the evolution of our testing infrastructure while coaching your team and embedding a deep sense of customer empathy into every stage of development
• You’ll be responsible for introducing automation, establishing scalable QA processes, and making quality a shared responsibility across our engineering teams
• Manage, coach, and grow a team of 3+ QA Engineers, including hiring, onboarding, performance management, and team development
• Champion a shift-left approach to quality—bringing customer behavior, expectations, and testability into early design and planning discussions
• Design and implement a scalable automated regression testing framework to reduce reliance on manual testing over time
• Act as a player-coach: contributing technically while empowering your team to take ownership of day-to-day execution
• Balance immediate QA needs with longer-term strategic improvements—prioritizing for impact while building sustainable systems
• Partner with Engineering, Product, and Design to proactively identify risk and advocate for quality throughout the product lifecycle
• Build and iterate on processes that support reliability, speed, and learning across the QA function
• Lead triage for customer bugs and internal QA reports, surfacing patterns and driving improvements upstream
• Manage up effectively—keeping key stakeholders informed, aligned, and engaged in QA priorities

Benefits

• PPO and HSA medical plans, dental and vision plans, fully-covered disability and life insurance coverage.
• Remote-first workforce: Allows our team to work from anywhere in the US or abroad while on a travel visa.
• Unlimited PTO: Plus ten paid holidays that allow flexibility to heal, recharge, travel, or celebrate.
• Paid parental leave: Guarantees 100% salary for up to 12 weeks for a birthing parent and up to 4 weeks for a non-birthing parent.
• A culture of community: Team building, birthday celebrations, virtual crossword puzzles and demo hours, Lunch & Learns, in-person hub hangouts, and company wide offsite retreats.
• Other perks including equipment for your home office, professional development and wellness programs, and recurring stipend to support the remote work experience.