Posting Closes On: August 6, 2025

Employment Status: Full-Time, Permanent, Hybrid

Servus is growing! We are currently looking for a Director, Governance Risk and Compliance in our Information Security Department.

Servus Credit Union is Alberta's largest member-owned credit union, known for building strong, resilient communities by helping our members feel good about their money. One of Canada's Best Managed Companies for 20 consecutive years and ranked as one of the top banks in Canada on Forbes World’s Best Banks list for two years in a row, we are a team of smart, gutsy, and driven individuals.

Reporting directly to the Head of Information Security this leader is directly accountable for connecting organizational and departmental strategy to meaningful work for the team, and delivering the outcomes and results required of a modern Credit Union.

This leader role will oversee the security governance framework and manage the process for assessing and communication IS Risk to executives and business decision makers to ensure compliance with audit and regulatory requirements. You will be pivotal in coordinating internal and third-party risk (TPR) assessments, conducting confidential investigations, and leading efforts to improve security awareness and engagement across the organization. You will serve as a trusted advisor to senior leadership on Information Services (IS) risk and security strategy while ensuring adherence to industry standards and regulatory frameworks.

Key Accountabilities:

• Develop and implement enterprise level security governance frameworks.
• Track and report on internal IS risks as well as third party IT risks to ensure business continuity and security.
• Develop metrics and KRIs for board and internal teams to demonstrate the effectiveness of security controls and functions.
• Ensure compliance with regulatory cybersecurity requirements and oversee security audits, addressing findings to maintain robust security controls.
• Lead confidential investigations and evidence collection while ensuring legal and ethical handling of sensitive information.
• Develop and implement security awareness programs to educate employees and promote a security-conscious culture within the organization.

Requirements

• 10+ years' experience in Information Security and Risk leadership roles
• Experience with frameworks and standards such as NIST Cybersecurity Framework, COBIT, and ITIL.
• Strong knowledge of regulatory requirements and how they apply to information security and risk.
• Leadership and strategic planning skills for building and guiding security governance teams.
• Certified Information Systems Security Professional (CISSP) is a requirement

Further certifications are desirable:

• Certified Information Security Manager (CISM)
• Certified Information Systems Auditor (CISA)
• Certified in Risk and Information Systems Control (CRISC)

A strong preference to candidates that reside within Alberta.

Most importantly, we're looking for candidates who align with our values. We live our values in how we do business. We're not afraid to be different – in fact, we embrace our differences. We have a spirit that motivates us to give our best service to members every day. It's our values that attract many people to Servus – and keep them with us. We embrace our culture and heritage, and we pride ourselves on our strong commitment to the communities we serve and our efforts to build and maintain member loyalty. If this sounds like you, then we encourage you to apply!

Benefits

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement saving programs, we also provide other important benefits such as:

• Training & Development Opportunities
• Career Advancement Potential
• Flexible work options
• Competitive Compensation including performance-based incentive pay
• Meaningful work towards individual and corporate goals
• Opportunities to get involved and give back through an employee volunteer program

 For information about these benefits and more, click here.

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the services we provide … with a few additional perks!

What happens next?

Only those applicants selected for an interview will be contacted. Should you require any accommodations during the hiring process, please advise us at that time.

Discover a sense of belonging amongst a team of unique, authentic individuals working together to reimagine financial fitness. We value and celebrate the richness that diverse backgrounds and experiences bring to our community. Your skills, passion, and curiosity may find a sense of belonging at Servus, so even if you don’t check every box we encourage you to apply!