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About the role

Job Summary:
Reporting to the Phlebotomy Supervisor, Clerical Supervisor or designate and under the direction of the Technical Leader, performs duties related to blood collection and specimen processing, and the data input of information into the laboratory computer information system. Collects blood specimens and prepares specimens for analysis. Performs clerical and reception duties such as typing, answering the telephones, filing and receiving and distributing mail and materials.

Duties/Accountabilities:

  1. Receives patients by methods such as examining test requisitions to confirm patient demographics, checking for physician’s signature, and entering demographics into the computer system. Prints labels indicating patient information such as referring Physician, name and test, and affixing to requisition. Explains procedures for collection of laboratory specimens and responds to routine inquiries.

  2. Collects blood specimens from patients for tests by methods such as identifying patients, performing venipuncture and skin puncture, labeling specimens with required information and disposing of sharps.

  3. Prepares specimens such as blood and urine for analysis by performing duties such as checking specimen identification and requisition, identifying whether additional tests or special testing is required, separating serum or plasma from cells by centrifugation, and preparing blood films.

  4. Processes specimens by methods such as receiving specimens, sorting and labeling for testing, logging data into the computer database, and batching specimens for distribution. Stores specimens according to established procedures.

  5. Performs receptionist duties such as answering telephones, taking and relaying messages, paging laboratory and medical staff, relaying test results, slotting patients into appointments and making arrangements for patient testing.

  6. Prints items such as labels, computer generated blood collection lists and various reports by entering information into the computer system. Sorts, files and distributes laboratory reports to physicians and nursing staff as requested.

  7. Maintains work area by methods such as cleaning blood collection baskets, wiping baskets, wiping down counters and work benches with disinfectant, identifying depleting stock and notifying supervisor for order replacements.

  8. Responds to general inquiries from patients, nursing units, or external facilities by answering telephone calls, taking messages and referring calls as appropriate.

  9. Performs other related duties as assigned.

Qualifications:
Education, Training and Experience

Grade12, successful completion of a recognized Lab Assistant training program, plus one year recent related experience, or an equivalent combination of education, training, and experience.

Skills and Abilities

Ability to communicate effectively both verbally and in writing.

Ability to deal with others effectively.

Physical ability to carry out the duties of the position.

Ability to organize work.

Ability to operate related equipment.

Ability to keyboard at 25 w.p.m.

About Provincial Health Services Authority (PHSA)

Hospitals and Health Care
5001-10,000

PHSA plans, manages and evaluates selected specialty and province-wide health care services across B.C., working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Our programs and services include: BC Cancer • BC Centre for Disease Control • BC Children's Hospital • Sunny Hill Health Centre for Children • BC Mental Health and Substance Use Services • BC Renal • BC Transplant • BC Women's Hospital and Health Centre • Cardiac Services BC • Perinatal Services BC • BC Emergency Health Services. Learn more about PHSA and our programs: https://jobs.phsa.ca/programs-and-services

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development. • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles. • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources. • 13 annual statutory holidays with generous vacation entitlement and accruement. • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position). • Perks including onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.