Apply By: Tuesday, August 5, 2025 11:59 pm EDT

Municipal Services Coordinator

Job ID:

232944

Posting status:

Open

Organization:

Elections Ontario

Division:

Office of the Chief Electoral Officer

City:

North York

Position(s) language:

English

Job term:

5 Temporary to March 31, 2027

Job code:

Not Available - Not Available

Salary:

Not available

Who we are
The Office of the Chief Electoral Officer (Elections Ontario) is an independent, non- partisan office of the Legislative Assembly of Ontario, responsible for administering provincial elections, by-elections, and referenda in Ontario. We are committed to making voting easy and accessible for all electors, while maintaining the integrity, security, and transparency of the electoral process.

Join our team
To support its expanded municipal elector list mandate the Register Division at Elections Ontario is looking for a process-oriented, Municipal Service Coordinator to help deliver the needed client support capabilities.
As an experienced customer service representative, working in partnership with internal and external stakeholders, you will be responsible for the implementation and operation of service processes involved in the provisioning and delivery of elector lists to Ontario's 444 municipalities and school boards.

About the job

Reporting to the Manager, Stakeholder Relations, you will:

• Maintain relationships with municipal and school board staff responsible for elections.

• Help municipal clients process election-related data changes in the portal.

• Coordinate the delivery of elector lists and services to municipal and school board clients.

• Implement service processes used to deliver elector lists to clients.

• Measure and assess process performance and client satisfaction to focus improvement efforts.

• Assist with team capacity building, such as recruiting and staff training.

Starting Range: $71,563 – $100,052 per year
Hours of Work: 36.25 per week par année

What you bring to the team

What you need to qualify

• Demonstrated ability of building relationships with clients.

• Five years of experience in a deadline-driven customer service role.

• Track record of solving problems and creative thinking.

• Demonstrated willingness to learn.

• Ability to work on a team in a collaborative environment.

• Ability to diagnose complex processes and communicate them in a simple way.

• Understanding of information management processes and concepts.

• Strong technical proficiency in MS Office and SharePoint.

• Must be legally entitled to work in Canada.

• Bilingual (English/French) written and verbal communication (preferred).

• Experience with municipal election administration (preferred).

• Knowledge of municipal and provincial election legislation (preferred).

The successful candidate will be required to work in-office for the first three months of employment and may be required to work evenings and weekends. After this period, telework work opportunities may be offered for qualifying positions, subject to operational requirements.

How to apply
Our recruitment process reflects our mission to uphold the integrity and accessibility of the electoral process and to manage elections in an efficient, fair, and impartial manner. We offer career growth opportunities and a competitive rewards program.
Please submit your cover letter and resume, no more than three pages in length, as one PDF attachment, quoting File #EO-2025-41. Please include your full name and competition # in the subject line and email to hr@elections.on.ca no later than August 11, 2025.

How to request an accommodation
Elections Ontario is an equal opportunity employer. We are committed to fostering an inclusive, equitable and accessible environment, where all employees feel valued, respected, and supported.
Under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, we provide accommodations to applicants with disabilities throughout the recruitment and selection process. If you require a disability-related accommodation to participate, please call 1-888-668-8683, send a fax to 1-866-714- 2809, TTY at 1-888-292-2312 or email hr@elections.on.ca.

We thank all applicants for their submission. Only those candidates selected for an interview will be contacted.

Additional information:

Apply by:

Tuesday, August 5, 2025 11:59 pm EDT

Position details:

• 5 English Temporary, duration up to 19 months, 26 Prince Andrew Pl, North York, Toronto Region

Compensation group:

Excluded

Work hours:

Schedule N/A

Category:

Management and General

Posted on:

Friday, July 25, 2025

How to apply:

• You must submit your application using only one of the methods identified below.

• Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

• Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

• Be sure to quote the Job ID number for this position.

• OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

Send application to:
hr@elections.on.ca

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Information collection notice

We are collecting your personal information to assess how well you meet the qualifications for employment with the Ontario Public Service, and for related recruitment purposes. The collection of personal information is necessary to the proper administration of OPS Careers, which is an authorized common service in accordance with s. 6 of the Ministry of Government Services Act, R.S.O. 1990, c. M.25.

Please do not include any more personal information than is needed for your application (for example, do not include your photograph or social insurance number).

If you have any questions about how your information is collected, used, shared or saved, please contact us.

Strengthening Ontario, together