At MM our mission is to build community. Both within our client partners and within our company. One can’t happen without the other.

We look for people with passion, grit and true ownership over their work. We hire people who share our values of growth, accountability, team spirit and amazing quality. Our people thrive here when they share their vision on how to continue to build our clients and our company to incredible heights.

We embrace diverse perspectives and diverse experiences in your career trajectories, and we hire for the potential we see in you. We embrace a remote and flex workplace. Our team culture and dedication keep us connected in a remote world.

We thrive on transformation and operate on trust. These 2 qualities allow us build success into everything we touch.

We also like to have fun along the way!

We are a full-service association management and event management firm. We physically located in Toronto, we provide services globally, and our team is everywhere in between!

This is who we are.

Are you one of us?

The Industry Relations Specialist is responsible for growing sponsorship, exhibit, and advertising revenue for a dedicated portfolio of up to 3 nonprofit clients in varied fields and industries, generating $1M+ in collective gross annual sales. In this role, the Industry Relations Specialist cultivates and nurtures existing client relationships while identifying new prospects for support. In addition to developing relationships with new industry partners who would benefit from alignment with MM clients, the Industry Relations Specialist is also responsible for creating new viable revenue streams and support models; ensuring their financial stability year over year.

Essential Functions

• Effectively manage and balance a portfolio of up to 3 clients.

• Generate non-dues revenue of $1M+ annually

  • Oversee and manage all interactions with industry supporter companies
  • Create cross-sale promotions and value driven sponsorship benefits packages
  • Ability to grow existing sponsorship sales programs in new directions by researching, analyzing and engaging new marketplaces, industry segments/verticals who would find value in being more closely aligned with our client partners, i.e. growing the universe (prospecting and lead generation)
  • Maintain and manage a robust sales pipeline according to the financial goals that have been set
  • Demonstrate growth and success in up-sell initiatives
  • Demonstrate an understanding of the competitive landscape and sales strategies
  • Ensure sales best practices are being implemented across the board
  • Maintain a consultative, relationship-based approach that creates long-term partnerships for sustainable revenue generation
  • Meet and/or exceed quarterly sales targets and stretch goals
  • Develop and create effective sales tools and prospectus brochures

• Develop and disseminate monthly sales progress reports and end of year Board reports to MM clients

• Maintain CRM business rules as set forth by the Senior Director and Senior Administrator of Industry Relations

• Be a role model for the company culture

• Working and collaborating effectively with other MM departments and client core teams

Competencies

• Appearance, Conduct, and Overall Professionalism - Is able to conduct oneself appropriately in professional settings (This includes Strong Interpersonal Skills, Oral, and Written Communications). Adherence to the MM dress code both in the office and while attending client events. Always conduct themselves in a professional manner.

• Core Values - Practices and demonstrates MM’s core values.

• Customer Service - Provides world-class customer service as defined by taking care of both internal and external customer needs by delivering professional, high-quality service, before, during, and after needs are identified.

• Functional Competency/Initiative/Creativity (Wants it) - Possess the necessary skills and techniques to achieve the desired goal. Takes on new assignments without direction. Can be counted on to bring new ideas, suggestions, and recommendations in addressing challenges, improvements in processes, and procedures.

• Problem Solving/Decision Making (Gets It) - Identifies problems early and develops creative solutions. Decisions are timely and based on sound logical judgment. Possesses the necessary skills to be a leader.

• Sense of Urgency/Planning and Execution (Has the Capacity) - Develops and adheres to a timeline for all projects. Is willing to put in the time necessary to meet and exceed deadlines. Effectively manages the volume of work and can be counted on to get the job done.

Detailed Qualifications

• Bachelor's degree preferred; high school diploma required
• Strong relationship management and networking skills a must
• Research skills a must
• Strong communication skills a must to include both written and verbal
• Strong marketing experience and/or knowledge a must
• Strong computer skills and working knowledge of Excel and PowerPoint
• Familiarity with CRM tools and/or Salesforce.com helpful
• Strong social media skills
• Positive attitude – likes working with people and brands and can make new contacts easily
• Excellent organizational skills
• Ability to work in a team-oriented environment as well as an independent, creative-thinker
• Ability to work proactively, multi-task, a self-starter
• Ability to work in a fast-paces and changing environment
• Eager to take on new projects and grow existing projects to new levels
• Responds well to direction yet doesn’t need to be micro-managed