Program Supervisor – Youth Home

Pulford Community Living Services (PCLS) is a not-for-profit organization that provides community-based residential supports to youth and adults with intellectual disabilities. At Pulford, we foster an environment that encourages personal growth and independence, empowering each individual to live a full life. Guided by our core values of Dignity, Safety, Respect, and Integrity, we are committed to creating an equal and inclusive world where everyone has the opportunity to thrive. Join us in our mission to bring communities together, promoting, and empowering individuals to lead fulfilling lives.

Position Summary:

PCLS is seeking a dedicated and experienced Program Supervisor – Youth Home to oversee the daily operations of the home. In this vital role, you will be responsible for training and supervising employees, ensuring the home runs smoothly and aligns with Pulford’s Mission, Vision, and Values.

In this role, you will collaborate closely with the Program Coordinator to create a supportive and nurturing environment for the youth in our care. You will play a key role in ensuring that each youth receives the necessary support to maintain their health and has ample opportunities to engage in activities and interests both at home and within the community.

Responsibilities:

• Develop, implement, and monitor individualized support plans for youth, ensuring their needs are met and advocating for the development of new services as required.
• Participate in annual reviews of youth progress and maintain positive relationships with external agencies and programs by initiating and building these relationships.
• Actively support and foster natural support networks involving family, friends, and community members, assisting youth in developing interpersonal skills.
• Initiate and facilitate opportunities for youth engagement in community activities.
• Advocate for justice, inclusion, and full community participation while promoting awareness of vulnerable persons' rights.
• Ensure that the health and medical needs of youth are met consistently, liaising with families, support networks, Child and Family Services, and other stakeholders.
• Accurately report and record health and medical information, organize ongoing staff training on health care concerns, and manage medication administration records.
• Promote a positive work environment, provide feedback on performance, address performance issues through progressive disciplinary actions, and manage staff schedules and merit increases.
• Support with recruitment responsibilities such as conducting interviews and providing orientation and training for all new staff.
• Ensure completion and secure storage of records and documentation following Agency policies and procedures and the Department of Families requirements.
• Organize and facilitate regular staff meetings, create schedules, complete payroll, while maintaining confidentiality.
• Ensure that all required financial documents are completed and remitted on time
• On Call responsibilities Monday to Friday (24/5) and rotation on call for weekends.
• Ensure the home and appliances/equipment inside the home are maintained well, following fire safety regulations, ensuring the working alone policy is adhered to, and reporting and responding to unsafe conditions.
• Participate in basic maintenance and upkeep of each home and must understand safe work practices and apply them to a home environment.

Qualifications:

Must Have:

• Post secondary education in a related field
• Experience supporting individual(s) with intellectual disabilities.
• Previous leadership experience in a formal or informal leadership role.
• Experience in a position that requires direct, professional communication to peers, managers, and both internal and external stakeholders.
• Training or knowledge of Indigenous customs, traditions, and beliefs.
• Must be detail oriented with strong organizational and time management skills.
• Experience with Microsoft Office
• Strong English verbal and written communication skills
• Clear Criminal Record Check with Vulnerable Sector Search, Child Abuse Registry Check, and Adult Abuse Registry Check, all done within the last 3 months.
• Ability to be on call 24/5 Monday-Friday, and on call rotating weekends.
• Valid Class 5F Driver’s License and access to a reliable vehicle.
• Valid First Aid/CPR certificate.

Nice to have:

• Diploma/degree in Child Youth Care, Addictions and Community Service, Family Support, Community Development, Social Work, or related program.
• Prior experience in a position that required critical thinking, problem solving and constantly adapting to new challenges
• Non-Violent Crisis Intervention training (NVCI)
• Mental Health First Aid and ASIST (Applied Suicide Intervention Skills).
• Experience working from a trauma-informed perspective.

Job Type: Permanent, Full-time

Closing Date: July 18, 2025

Salary: DOQ

Work Location: Winnipeg, MB

Interested?

Please visit our website at https://pulford.ca/employment****and click the Apply Now button.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.