Who you are

• This is a high-impact role ideal for someone looking to expand their HR capabilities across both operational and strategic dimensions
• The ideal candidate is approachable, resourceful, and thrives in a fast-paced, collaborative environment
• 2–4 years of experience in an HR Generalist capacity
• Strong understanding of HR fundamentals with growing exposure to strategic HR topics
• Experience supporting or partnering with HRBPs is a strong asset
• Familiarity with employment legislation across Canadian and/or U.S. jurisdictions
• Excellent interpersonal and communication skills
• Strong problem-solving, initiative, and critical thinking skills to proactively find solutions
• Comfortable managing multiple priorities in a high-growth environment

What the job involves

• Reporting to the Senior People and Culture Business Partner, we are seeking a proactive, detail-oriented, and people-first HR Generalist to join our dynamic People & Culture team
• You’ll support core HR processes while also contributing to broader People programs typically championed by HR Business Partners
• You will be a key go-to for day-to-day HR needs—from onboarding and employee engagement to systems management and compliance—while supporting initiatives related to performance, immigration, total rewards, and organizational culture
• This is an 18-month fixed-term position based out of our Mount Pleasant office in Vancouver, operating under a hybrid work model with three in-office days per week
• Own and continuously improve the onboarding process in collaboration with IT, office operations, and hiring managers
• Lead orientation sessions to embed new hires into the company culture and ensure understanding of HR policies and procedures
• Ensure accurate and timely updates to the Payroll team for all onboarding and employment status changes
• Act as the first point of contact for employee questions, concerns, and feedback, providing timely and empathetic support
• Proactively support employee engagement strategies in partnership with the P&C team
• Assist in initial employee relations cases and escalate complex matters appropriately, ensuring proper documentation and follow-through
• Maintain accurate and confidential employee records in BambooHR and other HR platforms
• Support policy implementation and communication, including leaves of absence, global mobility, and hybrid work practices
• Ensure compliance with applicable employment laws and regulations across multiple jurisdictions
• Participate in key internal committees (e.g., Occupational Health & Safety and Legal Privacy)
• Assist with the annual performance cycle, including communications, support system setup, and tracking
• Support documentation for internal mobility and promotions
• Support end-to-end immigration and visa processes, including document tracking, liaison with counsel, and employee communication
• Collaborate with HRBPs on policy updates, audit preparation, and HR communications
• Maintain a resolution-focused mindset in handling escalations, ensuring employee concerns are addressed professionally and empathetically
• Maintain and optimize the following platforms:
• Bonusly – recognition and engagement
• BambooHR – HRIS data integrity, workflows, and reporting
• Jira – HR ticketing and request management
• Confluence – HR policy library and internal documentation
• Serve as a secondary contact for employee benefits questions in partnership with the Benefits Administrator
• Support communications related to total rewards programs, changes, and annual enrollment cycles
• Track benefit-related employee data and changes, ensuring alignment between HRIS and benefits carriers
• Generate and analyze recurring HR metrics (e.g., headcount, turnover, DEIB data, engagement scores)
• Provide insights and dashboards to support people strategy decisions and presentations

Benefits

• Free snacks, unlimited coffee and catered lunches twice a week!
• We host various sports and wellness activities, social events, birthday celebrations, lunch and learns, and encourage friendly (but often competitive!) games of ping-pong and foosball
• Extended health and dental benefits with Canada Life
• Three weeks of vacation and five sick days per year on joining
• Education, Training & Certification Policy and professional development programs
• Paid Wellness Days
• Personal Education Budget
• GlobalGateway Experience - allows Trulicrew members to work from a time zone of their choosing for up to two weeks per year.