Dairy Queen Customer Service
Top Benefits
About the role
We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans. If you want more out of your career, Dairy Queen is the right place!
Job Functions:
· Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
· Enthusiastically greet and welcome fans to the Dairy Queen brand
· Strive to exceed fan expectations and deliver fan first service through timely and quality service
· Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restauran
· Create and maintain a positive, safe, clean, and inviting environment for fans and team members
· Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
· Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
· At all times exhibit a genuine passion for excellence
· Perform other duties as assigned by management
Requirements:
Previous quick service restaurant experience strongly preferred
· High School diploma or equivalent
· Strong knowledge and application of safe food handling practices
· Must be ServSafe® certifiable
· Work well under pressure packed situations while maintaining a great attitude
· Comfortable standing for entire shift and able to lift 50 pounds
· Ability to work in and out of different temperature ranges.
· Must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.
· Exhibit good manners, proper personal hygiene, and promptness
· Have fun and maintain a positive attitude at all times!
Part-time hours: 20-25 per week
Job Types: Full-time, Part-time
Pay: $17.20-$19.00 per hour
Additional pay:
- Tips
Benefits:
- Flexible schedule
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Thornhill, ON L4J 8L7: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Expected start date: 2025-06-15
About Dairy Queen
Here at the DQ® system, we believe that HAPPY TASTES GOOD®.
Our first location opened in Joliet, Illinois, 80 years ago. Since then we’ve grown to more than 7,000 DQ® locations in the U.S., Canada and 22 other countries.
Our restaurants offer a variety of sweet treats and crave-worthy eats that hold a special place in the hearts and minds of fans of all ages, including our signature BLIZZARD® Treat.
Guided by our vision to become the world’s favorite quick-service restaurant, we’re proud of the multinational company culture we’ve built while maintaining a small community feel. Our hardworking employees believe in our mission of creating positive memories for all who touch DQ.
Headquartered in Minneapolis, Minnesota, with offices in Canada and Singapore, our corporate employees support our independent franchisees from our corporate offices and field locations around the world.
Giving back Since 1984, the DQ system has raised more than $154 million to support Children’s Miracle Network Hospitals® in the U.S., and the Children’s Miracle Network Member Hospitals® in Canada. Every time fans and franchisees donate to these causes, every dollar stays in the community to support the local children’s hospital.
Through our corporate giving initiative, DQ Cares, we provide employees time paid time off to volunteer in their communities.
Careers If you believe in creating happy smiles, lasting memories and unforgettable moments, we want to hear from you. To learn more about DAIRY QUEEN® careers, visit dairyqueen.com/us-en/Company/Careers/.
Franchise opportunities To become part of our sweet success and explore franchising opportunities, visit us at dairyqueenfranchising.com.
Ownership The DQ brand, along with the ORANGE JULIUS® brand, is privately owned by Berkshire Hathaway Inc., a company owned by the legendary investor, Warren Buffet.
Read our Social Media Community Guidelines: http://bit.ly/DQSocialCommunityGuidelines
Dairy Queen Customer Service
Top Benefits
About the role
We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans. If you want more out of your career, Dairy Queen is the right place!
Job Functions:
· Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
· Enthusiastically greet and welcome fans to the Dairy Queen brand
· Strive to exceed fan expectations and deliver fan first service through timely and quality service
· Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restauran
· Create and maintain a positive, safe, clean, and inviting environment for fans and team members
· Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
· Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
· At all times exhibit a genuine passion for excellence
· Perform other duties as assigned by management
Requirements:
Previous quick service restaurant experience strongly preferred
· High School diploma or equivalent
· Strong knowledge and application of safe food handling practices
· Must be ServSafe® certifiable
· Work well under pressure packed situations while maintaining a great attitude
· Comfortable standing for entire shift and able to lift 50 pounds
· Ability to work in and out of different temperature ranges.
· Must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.
· Exhibit good manners, proper personal hygiene, and promptness
· Have fun and maintain a positive attitude at all times!
Part-time hours: 20-25 per week
Job Types: Full-time, Part-time
Pay: $17.20-$19.00 per hour
Additional pay:
- Tips
Benefits:
- Flexible schedule
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Thornhill, ON L4J 8L7: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Expected start date: 2025-06-15
About Dairy Queen
Here at the DQ® system, we believe that HAPPY TASTES GOOD®.
Our first location opened in Joliet, Illinois, 80 years ago. Since then we’ve grown to more than 7,000 DQ® locations in the U.S., Canada and 22 other countries.
Our restaurants offer a variety of sweet treats and crave-worthy eats that hold a special place in the hearts and minds of fans of all ages, including our signature BLIZZARD® Treat.
Guided by our vision to become the world’s favorite quick-service restaurant, we’re proud of the multinational company culture we’ve built while maintaining a small community feel. Our hardworking employees believe in our mission of creating positive memories for all who touch DQ.
Headquartered in Minneapolis, Minnesota, with offices in Canada and Singapore, our corporate employees support our independent franchisees from our corporate offices and field locations around the world.
Giving back Since 1984, the DQ system has raised more than $154 million to support Children’s Miracle Network Hospitals® in the U.S., and the Children’s Miracle Network Member Hospitals® in Canada. Every time fans and franchisees donate to these causes, every dollar stays in the community to support the local children’s hospital.
Through our corporate giving initiative, DQ Cares, we provide employees time paid time off to volunteer in their communities.
Careers If you believe in creating happy smiles, lasting memories and unforgettable moments, we want to hear from you. To learn more about DAIRY QUEEN® careers, visit dairyqueen.com/us-en/Company/Careers/.
Franchise opportunities To become part of our sweet success and explore franchising opportunities, visit us at dairyqueenfranchising.com.
Ownership The DQ brand, along with the ORANGE JULIUS® brand, is privately owned by Berkshire Hathaway Inc., a company owned by the legendary investor, Warren Buffet.
Read our Social Media Community Guidelines: http://bit.ly/DQSocialCommunityGuidelines