About the role
Job Summary Reporting to the Director, Safety, this position supports safety at Porter Airlines through oversight of its Emergency Response Plan.
Duties & Responsibilities
Specific Responsibilities Include But Are Not Limited To
- Evaluate industry standards and best practices for aviation emergency preparedness, and make recommendations for the continuous improvement of the Porter emergency response program
- Maintain the Emergency Response Manual and related documentation (eg. Family Assistance Plan, Aircraft Recovery Plan); issue and track amendments to emergency response team and stakeholders
- Track and update contacts for emergency response stakeholders
- Administer initial and recurrent training for emergency response team members
- Ensure compliance with all regulatory requirements and IATA/ICAO standards related to emergency response, post-accident family assistance
- Assume responsibility for oversight of post-accident family assistance processes defined in the Porter Emergency Response Plan including those in support of codeshare partner airlines
- Administer emergency response tabletops and drills; participate in stakeholder exercises
- Participate in audits of station and stakeholder emergency preparedness
- Maintain the confidentiality of organizational safety reporting systems
- Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understanding, complying with and promoting the Company Safety Policy and Non-Punitive Reporting Policy
- Any other duties as assigned
Behavioural Competencies
- Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
- Teamwork: Working collaboratively with others to achieve organizational goals.
- Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
- Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
- Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
- Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
- Exemplifying Integrity: Treating others fairly, honestly, and respectfully, furthering the integrity of the organization and its relationships of trust with team members and the broader community.
- Inspiring Others: Energizing and inspiring others to strive for excellence and commit to common goals and purposes, creating a sense of self-efficacy, resilience, and persistence in followers.
- People Leadership: Assuming a leadership role in helping others achieve excellent results.
- Leading Change: Recognizing the need for change, being open to new ideas and methods, and championing transformational change within the organization and beyond.
Qualifications
- Excellent working knowledge of Transport Canada, TSBC, NTSB, ICAO and IATA requirements for aviation emergency preparedness and post-accident humanitarian assistance
- A minimum of 5 years of experience with commercial flight operations
- Experience in the development, implementation and promotion of aviation emergency response programs
- Excellent leadership, time management, problem-solving, written and verbal communication skills; keen attention to detail
- A working background in project management
- University degree, IATA airline emergency planning and response training certification, and/or acceptable combination of education, training and/or related work experience
- Ability to secure and maintain restricted airport security clearance
- Must maintain a valid passport; must be able to travel domestically and internationally when required on short notice
Location
Toronto (Billy Bishop Toronto City Airport - YTZ)
Company Description Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and X.
About Porter Airlines Inc.
Porter Airlines is Canada’s third-largest scheduled carrier, based at Billy Bishop Toronto City Airport. An Official 4 Star Airline® in the World Airline Star Rating® by Skytrax and rated top small airline in the world in Condé Nast Traveler’s 2013 Readers Choice Awards, Porter is committed to offering speed, convenience and service as part of a premium travel experience.
As the airline of choice for discerning short-haul passengers, our warm and effortless approach to hospitality, combined with our spotless service brings dignity and refinement back to flying.
Porter Airlines est le troisième plus important transporteur régulier au Canada, basé à l’aéroport Billy Bishop de Toronto. Porter est une compagnie aérienne officielle 4 étoiles dans le Classement mondial des compagnies aériennes© établi par Skytrax et il est classé au premier rang mondial dans la catégorie des petites compagnies aériennes dans le Choix des lecteurs de Condé Nast Traveler 2013.
Porter est engagé à offrir la commodité, la rapidité et le service dans les voyages aériens. En tant que compagnie aérienne de choix pour les passagers exigeants de vols de courte durée, notre hospitalité chaleureuse et sans effort, combinée à notre service impeccable, apporte dignité et raffinement aux vols aériens.
About the role
Job Summary Reporting to the Director, Safety, this position supports safety at Porter Airlines through oversight of its Emergency Response Plan.
Duties & Responsibilities
Specific Responsibilities Include But Are Not Limited To
- Evaluate industry standards and best practices for aviation emergency preparedness, and make recommendations for the continuous improvement of the Porter emergency response program
- Maintain the Emergency Response Manual and related documentation (eg. Family Assistance Plan, Aircraft Recovery Plan); issue and track amendments to emergency response team and stakeholders
- Track and update contacts for emergency response stakeholders
- Administer initial and recurrent training for emergency response team members
- Ensure compliance with all regulatory requirements and IATA/ICAO standards related to emergency response, post-accident family assistance
- Assume responsibility for oversight of post-accident family assistance processes defined in the Porter Emergency Response Plan including those in support of codeshare partner airlines
- Administer emergency response tabletops and drills; participate in stakeholder exercises
- Participate in audits of station and stakeholder emergency preparedness
- Maintain the confidentiality of organizational safety reporting systems
- Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understanding, complying with and promoting the Company Safety Policy and Non-Punitive Reporting Policy
- Any other duties as assigned
Behavioural Competencies
- Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
- Teamwork: Working collaboratively with others to achieve organizational goals.
- Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
- Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
- Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
- Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
- Exemplifying Integrity: Treating others fairly, honestly, and respectfully, furthering the integrity of the organization and its relationships of trust with team members and the broader community.
- Inspiring Others: Energizing and inspiring others to strive for excellence and commit to common goals and purposes, creating a sense of self-efficacy, resilience, and persistence in followers.
- People Leadership: Assuming a leadership role in helping others achieve excellent results.
- Leading Change: Recognizing the need for change, being open to new ideas and methods, and championing transformational change within the organization and beyond.
Qualifications
- Excellent working knowledge of Transport Canada, TSBC, NTSB, ICAO and IATA requirements for aviation emergency preparedness and post-accident humanitarian assistance
- A minimum of 5 years of experience with commercial flight operations
- Experience in the development, implementation and promotion of aviation emergency response programs
- Excellent leadership, time management, problem-solving, written and verbal communication skills; keen attention to detail
- A working background in project management
- University degree, IATA airline emergency planning and response training certification, and/or acceptable combination of education, training and/or related work experience
- Ability to secure and maintain restricted airport security clearance
- Must maintain a valid passport; must be able to travel domestically and internationally when required on short notice
Location
Toronto (Billy Bishop Toronto City Airport - YTZ)
Company Description Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and X.
About Porter Airlines Inc.
Porter Airlines is Canada’s third-largest scheduled carrier, based at Billy Bishop Toronto City Airport. An Official 4 Star Airline® in the World Airline Star Rating® by Skytrax and rated top small airline in the world in Condé Nast Traveler’s 2013 Readers Choice Awards, Porter is committed to offering speed, convenience and service as part of a premium travel experience.
As the airline of choice for discerning short-haul passengers, our warm and effortless approach to hospitality, combined with our spotless service brings dignity and refinement back to flying.
Porter Airlines est le troisième plus important transporteur régulier au Canada, basé à l’aéroport Billy Bishop de Toronto. Porter est une compagnie aérienne officielle 4 étoiles dans le Classement mondial des compagnies aériennes© établi par Skytrax et il est classé au premier rang mondial dans la catégorie des petites compagnies aériennes dans le Choix des lecteurs de Condé Nast Traveler 2013.
Porter est engagé à offrir la commodité, la rapidité et le service dans les voyages aériens. En tant que compagnie aérienne de choix pour les passagers exigeants de vols de courte durée, notre hospitalité chaleureuse et sans effort, combinée à notre service impeccable, apporte dignité et raffinement aux vols aériens.