Top Benefits
About the role
Job Summary
As Manager for Canada Gold - Surrey, you will oversee daily store operations, lead and support the staff, and ensure consistent and accurate execution of store processes. You will be responsible for maintaining a high level of customer service, ensuring data integrity, managing inventory and cash flow, and coordinating with other store managers to ensure smooth multi-location operations.
Duties:
-
Lead and supervise all store employees, ensuring efficient daily operations.
-
Deliver exceptional customer service and handle escalated customer concerns professionally.
-
Maintain high accuracy in data entry and ensure all entries are completed and verified.
-
Conduct regular and accurate cash counts; ensure cash handling procedures are followed.
-
Oversee and reconcile weekly and monthly inventory counts; investigate discrepancies.
-
Foster effective communication with other store managers to align operations and share insights.
-
Execute additional tasks as assigned by upper management in a timely and professional manner.
-
Support organizational goals by coaching staff and ensuring product displays and merchandising is up to date
-
Enforce company policies, procedures, and health/safety standards consistently.
Requirements
-
Minimum 2–3 years of experience in a management role, ideally in retail or a customer service environment.
-
Strong customer service background with excellent interpersonal and conflict resolution skills.
-
Sales experience is an asset.
-
Demonstrated ability to lead a team, manage operations, and work independently.
-
High attention to detail, particularly in data entry, inventory management, and financial accuracy.
-
Comfortable using POS systems, Excel, and other basic computer programs.
-
Strong communication skills, both verbal and written.
-
Able to work flexible hours, including weekends, and holidays if required.
What We Offer:
-
Competitive salary
-
Paid vacation and benefits
-
Employee discounts
-
Opportunities for professional development and career growth
-
Supportive and collaborative work environment
Benefits:
-
Extended health care
-
On-site parking
-
Paid time off
-
RRSP match
Schedule:
- Monday to Friday
- Weekends as needed
Top Benefits
About the role
Job Summary
As Manager for Canada Gold - Surrey, you will oversee daily store operations, lead and support the staff, and ensure consistent and accurate execution of store processes. You will be responsible for maintaining a high level of customer service, ensuring data integrity, managing inventory and cash flow, and coordinating with other store managers to ensure smooth multi-location operations.
Duties:
-
Lead and supervise all store employees, ensuring efficient daily operations.
-
Deliver exceptional customer service and handle escalated customer concerns professionally.
-
Maintain high accuracy in data entry and ensure all entries are completed and verified.
-
Conduct regular and accurate cash counts; ensure cash handling procedures are followed.
-
Oversee and reconcile weekly and monthly inventory counts; investigate discrepancies.
-
Foster effective communication with other store managers to align operations and share insights.
-
Execute additional tasks as assigned by upper management in a timely and professional manner.
-
Support organizational goals by coaching staff and ensuring product displays and merchandising is up to date
-
Enforce company policies, procedures, and health/safety standards consistently.
Requirements
-
Minimum 2–3 years of experience in a management role, ideally in retail or a customer service environment.
-
Strong customer service background with excellent interpersonal and conflict resolution skills.
-
Sales experience is an asset.
-
Demonstrated ability to lead a team, manage operations, and work independently.
-
High attention to detail, particularly in data entry, inventory management, and financial accuracy.
-
Comfortable using POS systems, Excel, and other basic computer programs.
-
Strong communication skills, both verbal and written.
-
Able to work flexible hours, including weekends, and holidays if required.
What We Offer:
-
Competitive salary
-
Paid vacation and benefits
-
Employee discounts
-
Opportunities for professional development and career growth
-
Supportive and collaborative work environment
Benefits:
-
Extended health care
-
On-site parking
-
Paid time off
-
RRSP match
Schedule:
- Monday to Friday
- Weekends as needed