Student Assistant - Service Desk (Up to 6 Positions) - Robertson Library
Top Benefits
About the role
To apply for a position, the Robertson Library requests resumes and cover letters addressing the responsibilities and qualifications in this job posting for student positions for August 2025 - April 2026. Evening and weekend work will be required as needed.
RESPONSIBILITIES:
- Learn how an academic library's Service Desk operates through involvement in a wide range of library routines and workflows, including: signing out and checking in resources, re-shelving resources, responding to directional, technical support, and library-related questions on the phone and in-person
- Assist library patrons in the use of computers and equipment including Windows PCs and Macs, printers, multimedia equipment, copiers, scanners, and microfilm scanners/readers
- Help monitor and actively contribute to social media accounts for the Robertson Library including Facebook, Twitter, Instagram, and YouTube
- Assist library staff with projects as assigned
- Other duties as required
QUALIFICATIONS:
- Enrolled as a full-time student at the University of Prince Edward Island
- Experience providing high quality customer service
- Comfortable working with the public and working within a team environment
- Able to work independently on assigned projects with attention to detail and accuracy
- Excellent interpersonal and written and oral communication skills
- Professional attitude and demeanor
- Able to understand and apply library policies
- Able to handle heavy library materials, books, carts, etc. and stand for extended periods of time
Assets:
- Knowledge of the Robertson Library
- Experience using social media tools
- Experience handling transactions and using a cash register
Student Assistants will be provided with paid mandatory training. This training will begin on August 24, 2025.
Priority will be given to University of Prince Edward Island students in accordance with Recruitment, Selection, Hiring and Employment Policies and the Procedures manual.
About University of Prince Edward Island
Established in 1969, the University of Prince Edward Island (UPEI) is a comprehensive public liberal arts university in Charlottetown, Prince Edward Island, Canada, with roots in its founding institutions, Prince of Wales College (est. 1834) Saint Dunstan's University (est. 1855).
The only university in the province, UPEI offers a wide range of programs and degrees within the faculties of Arts; Business; Education; Graduate Studies; Indigenous Knowledge, Education, Research, and Applied Studies; Nursing; Science; Sustainable Design Engineering; and Veterinary Medicine. Home to Canada Research Chairs, a UNESCO Chair in Island Studies and Sustainability, endowed and sponsored research chairs, and 3M National Teaching Fellows, UPEI comprises a community of talented and dedicated faculty and staff who provide exceptional learning experiences to Canadian and international students under their tutelage.
In addition to its main campus in Charlottetown, UPEI has established the Canadian Centre for Climate Change and Adaptation in St. Peter's Bay, PEI. The University also has an international campus in Cairo, Egypt, offering degrees in business administration, mathematical and computational sciences, and sustainable design engineering. It also has postsecondary exchange programs with universities in numerous countries. As well, post-secondary students in Asia, Africa, and Europe can earn certain UPEI degrees, based on the University's curriculum and rigorous educational standards, while living in their home countries.
With millions of dollars in scholarships, international exchange and experiential learning opportunities, expanding professional and graduate programs, and outstanding student-faculty interaction, UPEI offers students an educational experience designed to help them reach their potential as future leaders.
The interim President and Vice-Chancellor is Dr. Greg Keefe. The Chancellor is the Honourable Catherine Callbeck.
Student Assistant - Service Desk (Up to 6 Positions) - Robertson Library
Top Benefits
About the role
To apply for a position, the Robertson Library requests resumes and cover letters addressing the responsibilities and qualifications in this job posting for student positions for August 2025 - April 2026. Evening and weekend work will be required as needed.
RESPONSIBILITIES:
- Learn how an academic library's Service Desk operates through involvement in a wide range of library routines and workflows, including: signing out and checking in resources, re-shelving resources, responding to directional, technical support, and library-related questions on the phone and in-person
- Assist library patrons in the use of computers and equipment including Windows PCs and Macs, printers, multimedia equipment, copiers, scanners, and microfilm scanners/readers
- Help monitor and actively contribute to social media accounts for the Robertson Library including Facebook, Twitter, Instagram, and YouTube
- Assist library staff with projects as assigned
- Other duties as required
QUALIFICATIONS:
- Enrolled as a full-time student at the University of Prince Edward Island
- Experience providing high quality customer service
- Comfortable working with the public and working within a team environment
- Able to work independently on assigned projects with attention to detail and accuracy
- Excellent interpersonal and written and oral communication skills
- Professional attitude and demeanor
- Able to understand and apply library policies
- Able to handle heavy library materials, books, carts, etc. and stand for extended periods of time
Assets:
- Knowledge of the Robertson Library
- Experience using social media tools
- Experience handling transactions and using a cash register
Student Assistants will be provided with paid mandatory training. This training will begin on August 24, 2025.
Priority will be given to University of Prince Edward Island students in accordance with Recruitment, Selection, Hiring and Employment Policies and the Procedures manual.
About University of Prince Edward Island
Established in 1969, the University of Prince Edward Island (UPEI) is a comprehensive public liberal arts university in Charlottetown, Prince Edward Island, Canada, with roots in its founding institutions, Prince of Wales College (est. 1834) Saint Dunstan's University (est. 1855).
The only university in the province, UPEI offers a wide range of programs and degrees within the faculties of Arts; Business; Education; Graduate Studies; Indigenous Knowledge, Education, Research, and Applied Studies; Nursing; Science; Sustainable Design Engineering; and Veterinary Medicine. Home to Canada Research Chairs, a UNESCO Chair in Island Studies and Sustainability, endowed and sponsored research chairs, and 3M National Teaching Fellows, UPEI comprises a community of talented and dedicated faculty and staff who provide exceptional learning experiences to Canadian and international students under their tutelage.
In addition to its main campus in Charlottetown, UPEI has established the Canadian Centre for Climate Change and Adaptation in St. Peter's Bay, PEI. The University also has an international campus in Cairo, Egypt, offering degrees in business administration, mathematical and computational sciences, and sustainable design engineering. It also has postsecondary exchange programs with universities in numerous countries. As well, post-secondary students in Asia, Africa, and Europe can earn certain UPEI degrees, based on the University's curriculum and rigorous educational standards, while living in their home countries.
With millions of dollars in scholarships, international exchange and experiential learning opportunities, expanding professional and graduate programs, and outstanding student-faculty interaction, UPEI offers students an educational experience designed to help them reach their potential as future leaders.
The interim President and Vice-Chancellor is Dr. Greg Keefe. The Chancellor is the Honourable Catherine Callbeck.