Top Benefits
About the role
An experience in Mr. Mikes gives guests a chance to let their hair down, relax and have some fun. Its a place where you don’t have to be something you’re not, you can just be yourself. It means tasty and affordable creations from our signature steak and Mikeburgers to our home-branded wines and beers. It’s about creating memories, uncontrollable laughs and the charm of warm service.
The restaurant business is all about the people. So we’re always looking for smiling faces with the right blend of smarts and personality to join our team.
Overview
We are seeking a friendly and organized Host/Hostess to join our dynamic team in a vibrant restaurant environment. The ideal candidate will be the first point of contact for our guests, ensuring they feel welcomed and valued from the moment they arrive. This role requires excellent communication skills, a passion for customer service, and the ability to manage reservations and seating efficiently.
Duties
- Greet guests warmly as they enter the restaurant and provide them with an engaging first impression.
- Manage reservations and seating arrangements to optimize table turnover while ensuring guest comfort.
- Assist guests with inquiries about menu items, specials, and restaurant policies.
- Maintain cleanliness and organization of the host/host area and dining room.
- Collaborate with servers and kitchen staff to ensure smooth service flow.
- Handle phone calls with professionalism, providing information about the restaurant and taking reservations as needed.
- Address guest concerns promptly and effectively, ensuring a positive dining experience.
Skills
- Strong customer service skills with a focus on guest satisfaction.
- Excellent communication abilities, both verbal and written, to interact effectively with guests and team members.
- Familiarity with POS systems to assist in managing orders and reservations is a plus.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Previous experience in food service or hospitality is preferred but not required; training will be provided.
- Knowledge of phone etiquette to handle inquiries professionally.
Join us as a Host/Hostess where your role is crucial in creating memorable dining experiences for our guests!
Job Types: Full-time, Part-time, Permanent, Casual
Pay: From $17.85 per hour
Expected hours: 30 – 40 per week
Additional pay:
- Overtime pay
- Tips
Benefits:
- Discounted or free food
- Flexible schedule
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Morning shift
- Night shift
- On call
- Overtime
Ability to commute/relocate:
- Kelowna, BC (V1Y): reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (required)
Experience:
- Customer service: 1 year (required)
Language:
- English (required)
Licence/Certification:
- Serve Right (required)
Work Location: In person
Expected start date: 2025-08-18
About MR MIKES SteakhouseCasual
ARE YOU A MIKE? - WE'RE LOOKING FOR PEOPLE WHO ARE: Mighty Managers & Motivators - who can make decisions, lead and inspire a team Intelligent - Able to learn new stuff and confident enough to ask for advice if you need it Kind - you put people first and are interested in seeing them succeed Excellence Obsessed - you set ambitious goals and work hard to achieve them
MR MIKES Steakhouse Casual was created by a group of senior restaurant industry specialists with over 100 years of combined experience. Our goal is to build national hospitality brands through long-standing and profitable franchisees that are well-supported by leading processes and practices at the franchisor level. We are a thriving network of partners, franchisees, employees, brands and suppliers that share a rich history in the foodservice industry. Our uncompromising commitments to bring signature menu items prepared from premium ingredients; to focused selection and guidance of franchisees; and to provide the "best-in-class" guest experience to our patrons will establish MR MIKES Steakhouse Casual and you - our Franchise partners - as the most successful food industry company in Canada. Our "heritage" brand – Mr. Mikes Steakhouse Casual has attained iconic status across Canada with 60+ years of longevity. The past and future success of this brand is driven by our product quality standards, a mid-scale price point, our customer service experiences, and a contemporary, yet casual atmosphere. MR MIKES growing success is built on the strength and commitment of the partnership between the franchisees and the MR MIKES Steakhouse Casual team. With an established track record of successful restaurant leadership, 360 degree development and operational guidance, comprehensive training programs, and our branded advertising and marketing expertise we are confident that together we have what it takes to ramp up your success! INTERESTED? LET’S CONNECT...AND SOON EVERYONE WILL HAVE TO CALL YOU MISTER.
Top Benefits
About the role
An experience in Mr. Mikes gives guests a chance to let their hair down, relax and have some fun. Its a place where you don’t have to be something you’re not, you can just be yourself. It means tasty and affordable creations from our signature steak and Mikeburgers to our home-branded wines and beers. It’s about creating memories, uncontrollable laughs and the charm of warm service.
The restaurant business is all about the people. So we’re always looking for smiling faces with the right blend of smarts and personality to join our team.
Overview
We are seeking a friendly and organized Host/Hostess to join our dynamic team in a vibrant restaurant environment. The ideal candidate will be the first point of contact for our guests, ensuring they feel welcomed and valued from the moment they arrive. This role requires excellent communication skills, a passion for customer service, and the ability to manage reservations and seating efficiently.
Duties
- Greet guests warmly as they enter the restaurant and provide them with an engaging first impression.
- Manage reservations and seating arrangements to optimize table turnover while ensuring guest comfort.
- Assist guests with inquiries about menu items, specials, and restaurant policies.
- Maintain cleanliness and organization of the host/host area and dining room.
- Collaborate with servers and kitchen staff to ensure smooth service flow.
- Handle phone calls with professionalism, providing information about the restaurant and taking reservations as needed.
- Address guest concerns promptly and effectively, ensuring a positive dining experience.
Skills
- Strong customer service skills with a focus on guest satisfaction.
- Excellent communication abilities, both verbal and written, to interact effectively with guests and team members.
- Familiarity with POS systems to assist in managing orders and reservations is a plus.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Previous experience in food service or hospitality is preferred but not required; training will be provided.
- Knowledge of phone etiquette to handle inquiries professionally.
Join us as a Host/Hostess where your role is crucial in creating memorable dining experiences for our guests!
Job Types: Full-time, Part-time, Permanent, Casual
Pay: From $17.85 per hour
Expected hours: 30 – 40 per week
Additional pay:
- Overtime pay
- Tips
Benefits:
- Discounted or free food
- Flexible schedule
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Morning shift
- Night shift
- On call
- Overtime
Ability to commute/relocate:
- Kelowna, BC (V1Y): reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (required)
Experience:
- Customer service: 1 year (required)
Language:
- English (required)
Licence/Certification:
- Serve Right (required)
Work Location: In person
Expected start date: 2025-08-18
About MR MIKES SteakhouseCasual
ARE YOU A MIKE? - WE'RE LOOKING FOR PEOPLE WHO ARE: Mighty Managers & Motivators - who can make decisions, lead and inspire a team Intelligent - Able to learn new stuff and confident enough to ask for advice if you need it Kind - you put people first and are interested in seeing them succeed Excellence Obsessed - you set ambitious goals and work hard to achieve them
MR MIKES Steakhouse Casual was created by a group of senior restaurant industry specialists with over 100 years of combined experience. Our goal is to build national hospitality brands through long-standing and profitable franchisees that are well-supported by leading processes and practices at the franchisor level. We are a thriving network of partners, franchisees, employees, brands and suppliers that share a rich history in the foodservice industry. Our uncompromising commitments to bring signature menu items prepared from premium ingredients; to focused selection and guidance of franchisees; and to provide the "best-in-class" guest experience to our patrons will establish MR MIKES Steakhouse Casual and you - our Franchise partners - as the most successful food industry company in Canada. Our "heritage" brand – Mr. Mikes Steakhouse Casual has attained iconic status across Canada with 60+ years of longevity. The past and future success of this brand is driven by our product quality standards, a mid-scale price point, our customer service experiences, and a contemporary, yet casual atmosphere. MR MIKES growing success is built on the strength and commitment of the partnership between the franchisees and the MR MIKES Steakhouse Casual team. With an established track record of successful restaurant leadership, 360 degree development and operational guidance, comprehensive training programs, and our branded advertising and marketing expertise we are confident that together we have what it takes to ramp up your success! INTERESTED? LET’S CONNECT...AND SOON EVERYONE WILL HAVE TO CALL YOU MISTER.