Jobs.ca
Jobs.ca
Language
Lethbridge Toyota logo

Service Advisor

Lethbridge, AB
Mid Level
full_time

Top Benefits

Competitive pay with aggressive performance bonus structure
Paid health benefits and optional RRSP matching
Paid training, OEM certifications, and career development support

About the role

At Lethbridge Toyota, we do more than fix cars—we build trust, deliver excellence, and create loyal guests for life. As a Service Advisor, you're the face of our dealership’s service experience. You’ll guide our guests through vehicle maintenance and repairs with clarity, confidence, and care—while earning great compensation in a sales-driven environment where effort equals reward.

We’re not just another dealership. We’re a team driven by performance, process, and pride. As part of UF3 Auto Group, you'll have access to a proven playbook, structured support, and one of the best reputations in Alberta.

Why Lethbridge Toyota?

  • Reputation: 4.8-star Google rating from thousands of happy guests
  • Culture: Team-first environment focused on support, mentorship, and performance
  • Process: Streamlined systems, high traffic, and a reconditioning-focused fixed ops strategy
  • Growth: Opportunities to move up across our group for top performers

Why Move to Lethbridge, Alberta?

  • Affordable Living: Own a home, not just a condo. Real estate prices are reasonable, and commute times are minimal.
  • Outdoor Lifestyle: Minutes from the Rockies, with access to hiking, skiing, and biking year-round
  • Community: Clean, safe, family-friendly, with top schools and a growing economy

What You'll Do (Daily Overview)

  • Greet and check in guests for service appointments
  • Communicate vehicle maintenance and repair needs clearly and professionally
  • Sell service work with integrity—using inspections, manufacturer standards, and guest history
  • Coordinate with technicians, parts staff, and valet drivers to manage repair workflow
  • Follow up with guests, ensure satisfaction, and close ROs with accuracy
  • Meet and exceed department KPIs in hours per RO, sales conversion, and CSI

What You’ll Get

  • Competitive pay with aggressive performance bonus structure
  • Paid health benefits and optional RRSP matching
  • Paid training, OEM certifications, and career development support
  • A professional, fast-paced environment where sales skill is respected and rewarded

Qualifications

  • High school diploma or equivalent (post-secondary is a plus)
  • Strong computer skills: comfortable with point-of-sale software, email, and digital communication
  • Valid Class 5 driver’s license and clean driver’s abstract
  • Must be legally entitled to work in Canada
  • Minimum 1 year experience in a sales, customer service, or fast-paced service environment

Bonus if you’ve worked as a:

  • Server or bartender
  • Retail or electronics sales associate
  • Call centre agent
  • Hotel front desk or concierge
  • Automotive parts or quick lube staff

If you’re used to balancing guest expectations, hitting performance targets, and making things happen fast—you’ll thrive here.

Who Should Apply

✅ High-energy professionals who love talking to people
✅ Strong communicators who thrive under pressure
✅ Process-driven individuals who like structure, but can pivot fast
✅ Sales-oriented minds who enjoy being paid for performance
✅ Automotive experience is an asset—but attitude beats resume

Who Should Not Apply

❌ If you’re afraid of phones or face-to-face conversations
❌ If you dislike fast-paced, dynamic workplaces
❌ If you avoid accountability or dislike sales metrics
❌ If you don’t enjoy working in a team environment where effort is visible

Ready to join a winning team? Apply now and see how far your potential can go at Lethbridge Toyota.

About Lethbridge Toyota

Motor Vehicle Manufacturing
11-50

Lethbridge Toyota is a Southern Alberta Car Dealership. We know you have a lot of choices when it comes to vehicle dealers, so we thank you for choosing us! We are at your service!🚗♥️