We’re looking for a Front Desk Receptionist to join our Vancouver office. In this role, you’ll be the first point of contact for visitors and callers, and will play a vital role in creating a welcoming and professional environment at Fast + Epp. An ideal candidate has 1 to 2 years administrative experience and is highly organized, resourceful, able to anticipate needs, and juggle competing priorities. If you’re drawn to innovative design, ambitious structures, and a workplace that values your well-being both inside and outside the office, we encourage you to apply!

At Fast + Epp, our core purpose is to advance structural design and propel architectural imagination. We strive to manifest this core purpose in the designs we produce, the community we have created, and the professional development opportunities we provide for our staff. We’re looking for people who approach problems with a sense of curiosity and are not afraid to ask, “is there a better way to do this?” We want people who will bring diverse experiences and viewpoints to our team, those who love to collaborate with others and understand they have something to learn from everyone they meet. We’re searching for individuals who are honest, reliable, and good listeners.

Primary Responsibilities:

Front Desk & Visitor Experience

• This role is Monday to Friday 8:30 AM to 5:00 PM in the Vancouver office.

• Answer, screen, and direct phone calls with professionalism and warmth.

• Greet and assist all visitors, vendors, and clients, ensuring a positive experience.

• Respond to general inquiries with accurate and helpful information.

• Ensure the reception area is clean, organized, and consistently staffed.

• Own the upkeep and organization of office kitchens, including loading/unloading the dishwashers, tidying up after lunch, replenishing supplies, and ensuring the spaces are clean, stocked, and welcoming.

Office & Administrative Support

• Receive, sort, and distribute incoming mail and deliveries; manage outgoing mail and courier services.

• Monitor inventory and place orders for office, kitchen, and general supplies.

• Support regional offices by proactively checking in on supply needs and coordinating deliveries.

• Coordinate meeting logistics, including room bookings, catering, setup, and cleanup.

• Organize and coordinate weekly Coffee Breaks and Company Lunches, including food ordering, setup, dietary considerations, and clean-up.

• Tidy, clean, and organize common areas, kitchens, and meeting rooms.

• Organize and maintain the office library, including magazines, books, and shared resources.

• Keep PPE closet organized and well-stocked.

• Provide cross-departmental and cross-office administrative support, including:

• Formatting documents, spreadsheets, and slide decks.

• Creating and issuing certificates of insurance.

• File archiving and retrieval (physical and digital).

• Scheduling and coordinating vendor visits or service providers.

• Helping to plan and execute internal lunch & learns, events, and meetings.

• Perform other administrative and operational tasks as needed.

How you fit into the team:

• You report directly to Director of Operations.

• You work closely with the Operations Team.

What you bring to the table:

• 1-2 years administrative, client-facing, or related role.

• Strong proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

• Proven ability to manage calendars, schedule meetings, and coordinate logistics.

• Excellent organizational and time-management skills.

• Ability to prioritize tasks and adapt to shifting priorities.

• Friendly, professional, and service-oriented with strong communication skills.

• Strong interpersonal skills when interacting with colleagues, clients, and external partners.

• Self-starter who works well independently and takes ownership of responsibilities, but also understands how individual responsibilities connect to broader team and company goals.

• Strong attention to detail and a proactive approach to problem-solving.

Why work for Fast + Epp?

At Fast + Epp, we strive to be more than a stereotypical engineering company. We are also a collection of musicians, volunteers, amateur athletes, artists, parents and community members. We build our workplace culture through frequent socials and fun activities! Our workdays are flexible and fit with our lives outside of the office. As we continue to grow, we are committed to preserving our “design studio” atmosphere by encouraging our staff to be creative and forward thinking in all that they do.

• Work for an industry leader and contribute to exciting and challenging projects.

• We want everyone at Fast + Epp to grow as professionals – whether you’re an engineer, drafter, or part of our administrative team. We are continually looking for ways to mentor you inside our company and to support continued learning outside the office, including courses, conferences, exam preparation, and membership in professional organizations. We realize one size does not fit all. At Fast + Epp, you’re encouraged to envision a professional development plan that fits your role and career goals – we will do our best to support you in reaching the next milestone. We invest in your professional development, with offered tuition support/assistance.

• Flexible working hours.

• Annual company profitability and discretionary bonuses.

• Office closure between Christmas + New Year’s Day.

• Positive and collegial team and working atmosphere with fun social events!

• Health & Dental Plan, Health Spending Account, and RRSP Matching.

• Transit subsidy.

Compensation: $45,000 - $55,000 CAD