Position Term: Permanent, Full Time

Level: 10

Salary: Min: $98,530 to Max: $123,159

Location: Head Office, Toronto/Hybrid

Application Deadline: July 18, 2025

iGaming Ontario leads the Province of Ontario’s dynamic internet gaming (igaming) market that, in its third year generated $83 billion in total wagers, a 31% increase over the previous year. This resulted in $3.2 billion in total gaming revenue from over 80 gaming sites. Even more, Ontario’s igaming market sustained almost 15,000 full-time equivalent jobs across the province. To achieve these results, iGaming Ontario is guided by its vision to Lead the World’s Best Gaming Market.

The Senior Analyst, Analytics, Enterprise Data & BI will cross-functionally support iGaming Ontario’s Analytics verticals (Enterprise Data & BI, Custom Analytics, and Data Science). This role will focus on the development of analytics products, scalable data, interactive reports and visualizations that will drive data-driven decisions and promote operational efficiencies across all departments. Data products will support the generation of market and player insights, financial management, Anti-Money Laundering processes, policy development and responsible gambling.

Reporting to the Manager, Analytics & BI you will:
Analytics

• Develop value-driving player, operator and market analysis and support the development of advanced analytics solutions in an insightful, accurate and timely manner and with a high degree of independence.
• Collaborate with stakeholders across the organization to understand their broad analytical needs and translate them into effective solutions that inform market, financial, AML, responsible gambling, and policy development decisions.
• Deliver and present analysis, insights and recommendations to stakeholders in a clear and user-friendly manner.

Enterprise Data and BI

• Collaborate with the stakeholders across the organization to understand their reporting & BI needs and translate them into robust, scalable, self-serve solutions.
• Design and build reports and Power BI dashboards (incl. wireframes and data aggregations) that support self-serve data exploration and interactivity functionalities via filtering, drilldowns, categorizations in an intuitive and user-friendly manner.
• Contribute to the enrichment and optimization of the Enterprise Datamart via development of new data elements and objects (e.g. tables, views, BI aggregations, tailored datasets for Data Science)
• Design and implement automated data, report & dashboard validation, and integrity checks & alerts.
• Develop automations & optimizations to data and analytical capabilities and workflows.

Operational Support

• Test new sources of data to ensure accuracy, alignment with data requirements and iGaming Ontario policies.
• Ensure accuracy and completeness of incoming source data through automation and monitoring of data validation processes.
• Consult internal stakeholders on data requirements and treatment of custom use cases to ensure accuracy, alignment with data requirements and iGaming Ontario policies.
• Generate reports used for internal decisioning and public reporting.
• Support ad-hoc requests for one-time data stats.

Organizational

• Actively contribute to the ongoing development of the data analytics program for the Ontario online casino and betting market and act as a subject matter expert in an interdisciplinary insights team.
• Contribute to the continuous improvement in departmental processes, workflows and culture.
• Support organizational improvement initiatives and implementation of data-centric culture.

The ideal candidate will have:

• University Degree in Analytics, Data Mining, Machine Learning, Statistics, Business Administration, Economics or any other relevant field.
• 3+ years of experience designing and developing exploratory analysis to address open-ended business questions.
• 3+ years of hands-on experience designing and building interactive dashboards & visualizations in Power BI or other BI tools, incl. data modeling and wireframe design.
• Advanced SQL and Python coding skills and ability to create production-ready, scalable, reusable, configurable code.
• Superior knowledge of Microsoft Office suite. Ability to program VBA is a strong asset.
• Strong understanding of relational databases.
• Experience in development of advanced analytics solutions, i.e. predictive models and segmentations, is an asset.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to independently own a project from start to finish.
• Excellent ability to conceptualize, evaluate, and problem-solve.
• Ability to apply strategic and sound judgement and sensitivity to issues and ability to work with a diverse client group and staff at all levels of the agency.
• Ability to make timely and informed decisions that benefit the team and organization.
• Ability to build strong relationships and trust with team members, fostering a collaborative and supportive environment.

The successful candidate must be eligible to work in Canada and will be subject to a criminal background check.

This position currently offers a hybrid work location. iGaming Ontario has implemented a minimum three-day per week in-office schedule. iGaming Ontario reserves the right to change this policy and its office location at any time.

This position falls within the scope of a bargaining unit represented by the Ontario Public Service Employees Union (OPSEU). In the upcoming months, iGaming Ontario and OPSEU will be negotiating the terms of a collective agreement which, once concluded, will govern the terms and conditions of this position.

At iGaming Ontario, we offer:

• A comprehensive benefits program that includes dental, vision and drug coverage.
• Defined-benefit pension plan.
• Wellbeing account to support your mental, physical, and social wellbeing.
• Access to mental health benefits, free counselling, and support services.
• Professional development reimbursement.
• Paid volunteer time off.
• Paid parental leave top up.

iGaming Ontario is an inclusive and equal opportunity employer.

iGaming Ontario has the responsibility to lead by example in advancing racial equity and to build a diverse, inclusive, accessible and respectful workplace where every employee has a voice and the opportunity to fully contribute. To this effect, you are encouraged to reflect upon the diversity you would bring to the role within your application including, but not limited to, individuals identifying with one or more of the under-represented groups identified within Ontario’s Human Rights Code.

Disability related accommodation during the recruitment process is available upon request.