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Medical Receptionist – 3-month contract

Peterborough, ON
$20 - $23/hour
Mid Level
Part-time
Full-time
Contract
Fixed term contract

About the role

Overview

A family medicine clinic in Millbrook requires a full-time medical receptionist with the ability to work in a team-based environment. The successful candidate will be an integral part of a multi-disciplinary team who works co-operatively within an established family practice and with all members of the health care team. The medical receptionist will be responsible for numerous administrative tasks in the front of the office including many patient-facing responsibilities. This job involves a fair amount of multi-tasking and requires a high level of professionalism. Looking for a professional with excellent communication skills, who can work effectively in a busy team-based environment.

Medical Receptionist Responsibilities

  • Greet patients upon arrival, sign them in and gather any other necessary data
  • Schedule appointments for new and recurring patients based on physician availability
  • Maintain patient records and management of incoming/outgoing documents
  • Frequent review of messages and prompt response
  • Call patients to remind them of upcoming appointments
  • Assist patient in scheduling testing for off-site services or specialist consults
  • Process payments from patients for uninsured visits
  • Bring patients into clinic rooms and basic set up when the nurse is absent
  • Good knowledge of medical terminology

Medical Receptionist Skills

  • Minimum of three years of experience in Family Practice Medicine an asset
  • Professional, articulate with excellent communication skills
  • Ability to work in a team environment and multitask essential
  • Attention to detail with meticulous record keeping skills
  • Excellent computer skills with experience in medical software
  • Thorough understanding of medical terminology
  • Understanding of OHIP billing and asset
  • Ability to triage
  • Understanding of our community resources an asset

Hours

Hours of service are pre-established per service contract. Details of how the hours will be worked are to be established and mutually agreed upon with the physician(s). Any variation from the established schedule shall not negatively impact upon the provision of service to the patient population.

Qualifications

  • Completion of Medical Administration Diploma or medical experience.
  • Experience in telephone triage in a primary care setting
  • Knowledge of and working experience with Electronic Medical Records such as PS Suites
  • Excellent verbal and written communication skills
  • Ability to work co-operatively as a member of the medical clinic

Interested candidates can email their resume and cover letter to: hr.millbrookmedical@gmail.com

  • Hours: Monday to Fridays – 21 to 30 hours per week
  • Expected start date: Immediately
  • Job type: 3 month Contract
  • Salary Range: $20 to $23 per hour

About Peterborough Family Health Team

Hospitals and Health Care
11-50

Founded at the turn of the millennium, Peterborough Family Health Team (PFHT) supports the primary health care sector in Peterborough City and County. As one of the largest Family Health Teams in Ontario, the organization works with over 100 primary care physicians providing comprehensive care to their patients. Collectively, we have over 100 inter-professional healthcare providers, comprised of: mental health clinicians, nurse practitioners, pharmacists, a physician assistant, registered dietitians, registered nurses and registered practical nurses.

In addition to one-on-one care, PFHT administers many programs, services, and workshops as a means to redirect patients from the providers practice to a more focused area of care. This approach increases capacity at the practice level while providing patients with an opportunity to learn how to manage their health. These programs, workshops, and services are offered at no charge and derive from irrefutable patterns displayed in the perpetual symptoms patients present.

PFHT is a Queen's residency site, allowing our primary care physicians to have the chance to teach new physicians. As Peterborough has a robust medical community, the PGY1s and PGY2s have the opportunity to not only work in primary care but also in emergency care, palliative care, sports medicine, subacute care and so much more.