Full-time Patient Experience Specialist/Medical Receptionist - King & Yonge
Top Benefits
About the role
* Must have a passion for patient care with minimum 1 year customer service experience
Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area. We are currently hiring a Full-time Patient Experience Coordinator for our King & Yonge location.
We are looking for friendly, enthusiastic, and motivated individuals to join our growing team. Successful candidates are service-oriented, self-directed and able to work within a fast-paced, team environment and provide excellent customer service at all times.
We provide a competitive salary, group benefits, opportunities for educational advancement as well as opportunities for growth. English literacy and computer proficiency are essential.
Performing daily, weekly, and bi-weekly duties including, but are not limited to:
- Greeting patients and visitors, in person and on the phone, to answer various inquiries
- Scheduling patient appointments and ensuring practitioners stay on schedule by notifying of patients arrival
- Direct billing patient's private insurance at time of their appointment and/or collecting payment once appointment is completed
- Maintain patient accounts by obtaining, recording and updating personal and financial information while adhering to confidentially procedures
- Handling physicians and therapists various inquires throughout their scheduled clinics
- Responding to online appointment requests in a timely manner
- Completing confirmation calls/e-mails
- Handling incoming faxes and scanning appropriate reports, charts and other documents correctly into patients charts
- Accountable for incoming and outgoing referrals and callbacks on a daily basis
- Ensure adequate physician and therapist supplies are available for efficient operation of the clinic by completing inventory checklist daily
- Completing photocopy of medical notes requests for various MD offices, law firms and insurance companies
- Main point of contact for external partners (WSIB, Motor Vehicle Accidents insurance companies, and Military Blue Cross) to ensure appropriate documentation, paperwork, billing and payments are received
- Daily cleaning and tidying of the clinic treatment areas, staff areas, and washrooms
- Comply to Employee Handbook
Job Types: Part-time & Full-time, Permanent
*DO NOT APPLY UNLESS YOU CAN FULFILL THE HOURS*
Job Types: Full-time, Permanent
Pay: $18.00-$19.50 per hour
Additional pay:
- Bonus pay
Education:
- Secondary School (required)
Experience:
- Customer service: 1 year (required)
Work Location: In person
About Athlete's Care Sports Medicine Centres
Athlete’s Care has 23 Toronto Sports Medicine Clinics as well as locations in the surrounding areas.
Athlete’s Care has been providing multi-disciplinary sports medicine care since 1997. Our service offerings also include physiotherapy, massage therapy, chiropractic, sports medicine physician and orthopedic surgeon consultations. We also provide pilates rehab, medical acupuncture, orthotics, PRP injections, and many other related and complementary services. Athlete’s Care is a teaching facility for the Continuing Education Department of the Faculty of Medicine at the University of Toronto’s Medical School and department of Physiotherapy. Our 2 locations on campus at York University also have an ongoing role in the care of the students, faculty and staff in the Faculty of Fine Arts.
The Athlete’s Care team consists of sports medicine doctors and rehabilitation specialists that have been involved with the care of athletes at the highest levels of competition. Our team of physiotherapists, massage therapists, chiropractors, and medical doctors have treated amateur and professional athletes competing locally, nationally, and internationally. Athlete’s Care practitioners have been involved with the care of athletes at the Olympics, NHL, NBA, MLB, as well as UFC athletes.
Not an athlete? Not a problem! Our group of medical professionals have treated thousands of patients who have suffered from day to day aches and pains, motor vehicle accident injuries, or work-related injuries. Our goal is to help get you back in the Game of Life!
Join our team :: http://www.athletescare.com/careers/physiotherapy-downtown-toronto~9~9.html Find our locations :: http://www.athletescare.com/locations/index.php
Full-time Patient Experience Specialist/Medical Receptionist - King & Yonge
Top Benefits
About the role
* Must have a passion for patient care with minimum 1 year customer service experience
Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area. We are currently hiring a Full-time Patient Experience Coordinator for our King & Yonge location.
We are looking for friendly, enthusiastic, and motivated individuals to join our growing team. Successful candidates are service-oriented, self-directed and able to work within a fast-paced, team environment and provide excellent customer service at all times.
We provide a competitive salary, group benefits, opportunities for educational advancement as well as opportunities for growth. English literacy and computer proficiency are essential.
Performing daily, weekly, and bi-weekly duties including, but are not limited to:
- Greeting patients and visitors, in person and on the phone, to answer various inquiries
- Scheduling patient appointments and ensuring practitioners stay on schedule by notifying of patients arrival
- Direct billing patient's private insurance at time of their appointment and/or collecting payment once appointment is completed
- Maintain patient accounts by obtaining, recording and updating personal and financial information while adhering to confidentially procedures
- Handling physicians and therapists various inquires throughout their scheduled clinics
- Responding to online appointment requests in a timely manner
- Completing confirmation calls/e-mails
- Handling incoming faxes and scanning appropriate reports, charts and other documents correctly into patients charts
- Accountable for incoming and outgoing referrals and callbacks on a daily basis
- Ensure adequate physician and therapist supplies are available for efficient operation of the clinic by completing inventory checklist daily
- Completing photocopy of medical notes requests for various MD offices, law firms and insurance companies
- Main point of contact for external partners (WSIB, Motor Vehicle Accidents insurance companies, and Military Blue Cross) to ensure appropriate documentation, paperwork, billing and payments are received
- Daily cleaning and tidying of the clinic treatment areas, staff areas, and washrooms
- Comply to Employee Handbook
Job Types: Part-time & Full-time, Permanent
*DO NOT APPLY UNLESS YOU CAN FULFILL THE HOURS*
Job Types: Full-time, Permanent
Pay: $18.00-$19.50 per hour
Additional pay:
- Bonus pay
Education:
- Secondary School (required)
Experience:
- Customer service: 1 year (required)
Work Location: In person
About Athlete's Care Sports Medicine Centres
Athlete’s Care has 23 Toronto Sports Medicine Clinics as well as locations in the surrounding areas.
Athlete’s Care has been providing multi-disciplinary sports medicine care since 1997. Our service offerings also include physiotherapy, massage therapy, chiropractic, sports medicine physician and orthopedic surgeon consultations. We also provide pilates rehab, medical acupuncture, orthotics, PRP injections, and many other related and complementary services. Athlete’s Care is a teaching facility for the Continuing Education Department of the Faculty of Medicine at the University of Toronto’s Medical School and department of Physiotherapy. Our 2 locations on campus at York University also have an ongoing role in the care of the students, faculty and staff in the Faculty of Fine Arts.
The Athlete’s Care team consists of sports medicine doctors and rehabilitation specialists that have been involved with the care of athletes at the highest levels of competition. Our team of physiotherapists, massage therapists, chiropractors, and medical doctors have treated amateur and professional athletes competing locally, nationally, and internationally. Athlete’s Care practitioners have been involved with the care of athletes at the Olympics, NHL, NBA, MLB, as well as UFC athletes.
Not an athlete? Not a problem! Our group of medical professionals have treated thousands of patients who have suffered from day to day aches and pains, motor vehicle accident injuries, or work-related injuries. Our goal is to help get you back in the Game of Life!
Join our team :: http://www.athletescare.com/careers/physiotherapy-downtown-toronto~9~9.html Find our locations :: http://www.athletescare.com/locations/index.php