Overnight Public Spaces Supervisor
Top Benefits
About the role
Company Description
Who We Are:
Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.
Job Description
Memorable experiences for our Guests and Colleagues are the essence of being a Leader with Fairmont Hotels & Resorts. As a Housekeeping Overnight Public Spaces Supervisor, your attention to detail will show the Housekeeping team that you are committed to providing luxury Guest experiences. The energy and enthusiasm you display will create a “fun” place to work.
Starting Rate: $25.38 per hour
We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $30.17.
Job Duties Include**:**
- Lead and supervise the overnight housekeeping team from 10:30 PM to 7:00 AM, ensuring cleanliness of public spaces, spa, and restaurants
- Perform and oversee detailed cleaning tasks including floor care, dusting, polishing, and washroom sanitation
- Clean and prepare Food & Beverage outlets and delis for the following day’s operations
- Support, coach, and monitor performance of colleagues, ensuring daily priorities are communicated
- Address guest concerns promptly, report maintenance issues, and follow all safety and sanitation protocols
Physical Aspects of Position (include but are not limited to):
-
Constant standing and walking throughout shift
-
Occasional lifting and carrying up to 30 lbs
-
Kneeling, pushing, pulling, lifting
-
Using floor cleaning machines / Shop vac and Buffers etc
-
Occasional ascending or descending ladders, stairs and ramps
Qualifications
Your Skills and Qualifications:
-
Proficient in English (verbal and written)
-
Minimum 1 year of supervisory experience in hotel housekeeping
-
Experience with Hotel Property Management Systems (e.g., Micros-Fidelio)
-
Proven ability to train and coach staff
-
Strong organizational and communication skills
-
High attention to detail with ability to work efficiently and independently
Additional Information
Job Perks & Benefits:
- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
- Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com
About Fairmont Hotels & Resorts
Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history.
As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as we are by families and those with a penchant for luxurious travels.
Fairmont Hotels stand at the intersection of elegance and culture, where significant occasions are honored and pivotal global events unfold. Wherever we are situated, our hotels become the cultural and social heart of the community; so immersed in local traditions and so deeply connected to our surroundings, Fairmont Hotels are seen as an essential part of their respective destinations.
Overnight Public Spaces Supervisor
Top Benefits
About the role
Company Description
Who We Are:
Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.
Job Description
Memorable experiences for our Guests and Colleagues are the essence of being a Leader with Fairmont Hotels & Resorts. As a Housekeeping Overnight Public Spaces Supervisor, your attention to detail will show the Housekeeping team that you are committed to providing luxury Guest experiences. The energy and enthusiasm you display will create a “fun” place to work.
Starting Rate: $25.38 per hour
We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $30.17.
Job Duties Include**:**
- Lead and supervise the overnight housekeeping team from 10:30 PM to 7:00 AM, ensuring cleanliness of public spaces, spa, and restaurants
- Perform and oversee detailed cleaning tasks including floor care, dusting, polishing, and washroom sanitation
- Clean and prepare Food & Beverage outlets and delis for the following day’s operations
- Support, coach, and monitor performance of colleagues, ensuring daily priorities are communicated
- Address guest concerns promptly, report maintenance issues, and follow all safety and sanitation protocols
Physical Aspects of Position (include but are not limited to):
-
Constant standing and walking throughout shift
-
Occasional lifting and carrying up to 30 lbs
-
Kneeling, pushing, pulling, lifting
-
Using floor cleaning machines / Shop vac and Buffers etc
-
Occasional ascending or descending ladders, stairs and ramps
Qualifications
Your Skills and Qualifications:
-
Proficient in English (verbal and written)
-
Minimum 1 year of supervisory experience in hotel housekeeping
-
Experience with Hotel Property Management Systems (e.g., Micros-Fidelio)
-
Proven ability to train and coach staff
-
Strong organizational and communication skills
-
High attention to detail with ability to work efficiently and independently
Additional Information
Job Perks & Benefits:
- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
- Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com
About Fairmont Hotels & Resorts
Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history.
As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as we are by families and those with a penchant for luxurious travels.
Fairmont Hotels stand at the intersection of elegance and culture, where significant occasions are honored and pivotal global events unfold. Wherever we are situated, our hotels become the cultural and social heart of the community; so immersed in local traditions and so deeply connected to our surroundings, Fairmont Hotels are seen as an essential part of their respective destinations.