Maintenance Manager
Top Benefits
About the role
Marketing Statement
As the largest operating company in the integrated TransLink enterprise, Coast Mountain Bus Company (CMBC) operates a fleet of clean-fuel conventional and community shuttle buses, zero-emission trolley buses, and passenger ferry SeaBuses in Metro Vancouver, the largest single transit service area in Canada.
At CMBC, one of BC’s Top Employers, we're committed to providing an innovative, healthy, and engaging workforce. This is reflected in our workforce of over 5,500 employees performing over 400 unique jobs, who are committed and empowered to deliver service that attracts nearly 1.1 million passengers daily and connects people, businesses, and communities in the Metro Vancouver region.
We have the important job of helping our passengers get to work, appointments, visiting with family and friends, and back again every day. Metro Vancouver relies on us, and we take that as a point of pride.
Responsibilities
PRIMARY PURPOSE
Accountable for work performed at the garage by providing leadership, creating training and mentoring opportunities to supervisors, trades and service employees engaged in the maintenance, repair and servicing of revenue and non-revenue vehicles, associated equipment, and infrastructure by ensuring adequate staffing levels are available to meet maintenance demands. Ensures the staff are adequately trained for the bus types supported by the garage. Directs the planning, scheduling, and performance of preventive maintenance, engine overhauls and repairs to ensure maximum availability of vehicles in a safe, road worthy condition and to meet fleet service requirements. Responsible for the development, recommendation, and management of the implementation of preventive maintenance programs which comply with departmental practices, standards, and business objectives. Leads the group in the analysis, investigation, and implementation of solutions to technical maintenance and repair. Provides leadership in developing the Fleet Maintenance budget and monitors approved expenditures. Monitors and takes corrective actions to ensure departmental KPIs are met on a consistent basis. Accountable for the compliance of all regulatory programs and requirements.
KEY ACCOUNTABILITIES
Provides direction and leadership to the assigned Garage Maintenance functions, with responsibility for the hiring and termination decisions, training, motivation, and performance management of employees.
Manages, through Assistant Maintenance Managers, Supervisors and Charge hands, the activities of shops and service crews engaged in the repair, maintenance and servicing of fleet buses and non-revenue vehicles. This includes vehicle inspections, brake relines, scheduled repairs, bad order repairs, in-frame diesel engine repairs, routine maintenance, transmission and differential repairs and replacements and component part repairs and replacements, vehicle body damage repairs, tire repairs and replacements, and the associated vehicle servicing (refueling, washing, sweeping, etc.). Maximizes Warranty recoveries.
Ensures that safe work practices are maintained, and that staff are aware of Work-Safe BC, WHMIS and other safety regulations.
Prepares budgets, work plan, staffing and equipment submissions for review and approval by the Director of Fleet Maintenance. Provides monthly workload and budget variance reports, quarterly forecasting and resolves external invoicing discrepancies. Develops business cases for capital projects related to Garage functions and equipment. Recommends upgrading and purchases of new assets related to Garage functions. Assists in the development and delivery of operational metrics and key performance indicators required to measure business performance and recommends go-forward strategy to address performance gaps.
Ensures that a sufficient number of safe, roadworthy vehicles to meet the daily system service requirements; develops and adjusts daily maintenance and repair schedules to ensure system service requirements are maintained; dispatches roadside repair crews to bus breakdowns.
Creates and implements continuous improvement plans including the investigating and resolving of repetitive maintenance and repair problems by analysing vehicle history, troubleshooting possible causes, discussing findings with manufacturers and Fleet Technical Support, and implementing solutions. Resolves various problems experienced with the commissioning and operation of new vehicles.
Performs analysis of Fleet through EAM and Data warehouse reports. Provides recommendations regarding the frequency and scope of repairs to maximize the efficiency of maintenance and the reliability of the fleet. Monitors fleet campaign progress and ensures resources are available and allocated to complete this work.
Manages reporting staff, including hiring and termination decisions, development, coaching, managing performance, assigning/reviewing work, and all other people management practices. Manages relationships with Unions, Internal Stakeholders (Operations, Fleet Technical Support, etc) and External Vendors to proactively resolve issues. Attends various Union/Management meetings.
Implements corporate initiatives and policies.
Qualifications
EDUCATION AND EXPERIENCE
Qualification in Mechanical or Electrical trades or a diploma/degree in a related mechanical field. Additional courses in leadership and labour relations will be considered an asset.
Requires a minimum of seven (7) years’ previous experience in progressively responsible positions within a maintenance or technical environment, preferably in the transportation industry, including managerial/supervisory experience with a multi-disciplined team in a unionized environment. A broad knowledge of all aspects of mechanical, electrical, and electronic repairs, trouble shooting, maintenance procedures and vehicle inspections shall be required. Having the ability to interpret and administer policies, procedures and union agreements will be an asset. A combination of experience, qualification and skills will be considered.
OTHER REQUIREMENTS
Demonstrated leadership skills to guide, coach, and motivate a diverse maintenance team, promoting a culture of accountability and continuous improvement.
Advanced knowledge of the principles, theory, concepts, and practices of maintenance.
Possesses skills around strategic planning and continuous improvement, leveraging experience in maintenance operations to align initiatives with organizational goals and drive process enhancements.
Exceptional communication skills, both written and oral, with the ability to effectively convey information across all levels of the organization. Strong analytical and problem-solving abilities, capable of making data-driven decisions to optimize maintenance operations. Proven teamwork and interpersonal skills, including negotiation, change management and conflict resolution expertise, to foster collaboration within the team and across departments.
Excellent prioritization, organization, and time management skills to effectively manage multiple tasks and projects.
Proficient in standard office software, including word processing and spreadsheet applications, as well as the use of web-based systems.
Other Information
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.
Work Schedule
37.5 hours per week.
Work Designation
Hybrid
This position offers the flexibility of working both on-site and remotely within B.C.
Rate of Pay
The salary for this position ranges from $107,200 - $160,800 per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role.
We aim to provide competitive pay that reflects your professional background and expertise. We want to ensure our offer will align with your strengths considering experience, skills, and internal equity to offer a fair and equitable salary. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan as well as other employment offerings will be discussed in detail as your application progresses.
How to Apply
Please click the 'Apply' button at the top right corner or go to https://www.translink.ca/About-Us/Careers.aspx to apply for this position and view instructions on the process.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.
Posting Date:
Closing Date:
Please note that only those short listed will be contacted.
Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.
Equal Employment Opportunity
Coast Mountain Bus Company is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@translink.ca
About TransLink
TransLink is Metro Vancouver’s regional transportation authority and as an enterprise, we’re proud to be one of BC’s Top Employers.
Stand on a street corner in Metro Vancouver and very likely, within a couple minutes, you’ll see us! We are the people and goods movers for our region. But, what does that mean?
We manage and operate an integrated regional transportation system — connecting communities by bus, rail, SeaBus, custom transit services, pedestrian and cycling paths, the Major Road Network and five bridges. Helping people and goods get from A to B — that’s our bread and butter. At the same time, we help deliver the region’s goal of creating a greener, more sustainable, more livable Metro Vancouver.
We serve 500,000 people a day — young and old from all parts of our region and all walks of life. We deliver them to the people and places that matter to them, and back again. Our employees are united by the common goal of delivering the best to our customers no matter where they work — the shop floor, in the drivers’ seat, planning for the future, managing our Compass Card system, keeping customers safe, or staffing our stations, just to name a few.
Our enterprise includes TransLink and three operating companies: B.C. Rapid Transit Company, Coast Mountain Bus Company, and Transit Police.
We’re delivering for today and planning for the future, and we’re always looking for top talent. Want to see where you fit in? Check out translink.ca/careers.
Maintenance Manager
Top Benefits
About the role
Marketing Statement
As the largest operating company in the integrated TransLink enterprise, Coast Mountain Bus Company (CMBC) operates a fleet of clean-fuel conventional and community shuttle buses, zero-emission trolley buses, and passenger ferry SeaBuses in Metro Vancouver, the largest single transit service area in Canada.
At CMBC, one of BC’s Top Employers, we're committed to providing an innovative, healthy, and engaging workforce. This is reflected in our workforce of over 5,500 employees performing over 400 unique jobs, who are committed and empowered to deliver service that attracts nearly 1.1 million passengers daily and connects people, businesses, and communities in the Metro Vancouver region.
We have the important job of helping our passengers get to work, appointments, visiting with family and friends, and back again every day. Metro Vancouver relies on us, and we take that as a point of pride.
Responsibilities
PRIMARY PURPOSE
Accountable for work performed at the garage by providing leadership, creating training and mentoring opportunities to supervisors, trades and service employees engaged in the maintenance, repair and servicing of revenue and non-revenue vehicles, associated equipment, and infrastructure by ensuring adequate staffing levels are available to meet maintenance demands. Ensures the staff are adequately trained for the bus types supported by the garage. Directs the planning, scheduling, and performance of preventive maintenance, engine overhauls and repairs to ensure maximum availability of vehicles in a safe, road worthy condition and to meet fleet service requirements. Responsible for the development, recommendation, and management of the implementation of preventive maintenance programs which comply with departmental practices, standards, and business objectives. Leads the group in the analysis, investigation, and implementation of solutions to technical maintenance and repair. Provides leadership in developing the Fleet Maintenance budget and monitors approved expenditures. Monitors and takes corrective actions to ensure departmental KPIs are met on a consistent basis. Accountable for the compliance of all regulatory programs and requirements.
KEY ACCOUNTABILITIES
Provides direction and leadership to the assigned Garage Maintenance functions, with responsibility for the hiring and termination decisions, training, motivation, and performance management of employees.
Manages, through Assistant Maintenance Managers, Supervisors and Charge hands, the activities of shops and service crews engaged in the repair, maintenance and servicing of fleet buses and non-revenue vehicles. This includes vehicle inspections, brake relines, scheduled repairs, bad order repairs, in-frame diesel engine repairs, routine maintenance, transmission and differential repairs and replacements and component part repairs and replacements, vehicle body damage repairs, tire repairs and replacements, and the associated vehicle servicing (refueling, washing, sweeping, etc.). Maximizes Warranty recoveries.
Ensures that safe work practices are maintained, and that staff are aware of Work-Safe BC, WHMIS and other safety regulations.
Prepares budgets, work plan, staffing and equipment submissions for review and approval by the Director of Fleet Maintenance. Provides monthly workload and budget variance reports, quarterly forecasting and resolves external invoicing discrepancies. Develops business cases for capital projects related to Garage functions and equipment. Recommends upgrading and purchases of new assets related to Garage functions. Assists in the development and delivery of operational metrics and key performance indicators required to measure business performance and recommends go-forward strategy to address performance gaps.
Ensures that a sufficient number of safe, roadworthy vehicles to meet the daily system service requirements; develops and adjusts daily maintenance and repair schedules to ensure system service requirements are maintained; dispatches roadside repair crews to bus breakdowns.
Creates and implements continuous improvement plans including the investigating and resolving of repetitive maintenance and repair problems by analysing vehicle history, troubleshooting possible causes, discussing findings with manufacturers and Fleet Technical Support, and implementing solutions. Resolves various problems experienced with the commissioning and operation of new vehicles.
Performs analysis of Fleet through EAM and Data warehouse reports. Provides recommendations regarding the frequency and scope of repairs to maximize the efficiency of maintenance and the reliability of the fleet. Monitors fleet campaign progress and ensures resources are available and allocated to complete this work.
Manages reporting staff, including hiring and termination decisions, development, coaching, managing performance, assigning/reviewing work, and all other people management practices. Manages relationships with Unions, Internal Stakeholders (Operations, Fleet Technical Support, etc) and External Vendors to proactively resolve issues. Attends various Union/Management meetings.
Implements corporate initiatives and policies.
Qualifications
EDUCATION AND EXPERIENCE
Qualification in Mechanical or Electrical trades or a diploma/degree in a related mechanical field. Additional courses in leadership and labour relations will be considered an asset.
Requires a minimum of seven (7) years’ previous experience in progressively responsible positions within a maintenance or technical environment, preferably in the transportation industry, including managerial/supervisory experience with a multi-disciplined team in a unionized environment. A broad knowledge of all aspects of mechanical, electrical, and electronic repairs, trouble shooting, maintenance procedures and vehicle inspections shall be required. Having the ability to interpret and administer policies, procedures and union agreements will be an asset. A combination of experience, qualification and skills will be considered.
OTHER REQUIREMENTS
Demonstrated leadership skills to guide, coach, and motivate a diverse maintenance team, promoting a culture of accountability and continuous improvement.
Advanced knowledge of the principles, theory, concepts, and practices of maintenance.
Possesses skills around strategic planning and continuous improvement, leveraging experience in maintenance operations to align initiatives with organizational goals and drive process enhancements.
Exceptional communication skills, both written and oral, with the ability to effectively convey information across all levels of the organization. Strong analytical and problem-solving abilities, capable of making data-driven decisions to optimize maintenance operations. Proven teamwork and interpersonal skills, including negotiation, change management and conflict resolution expertise, to foster collaboration within the team and across departments.
Excellent prioritization, organization, and time management skills to effectively manage multiple tasks and projects.
Proficient in standard office software, including word processing and spreadsheet applications, as well as the use of web-based systems.
Other Information
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.
Work Schedule
37.5 hours per week.
Work Designation
Hybrid
This position offers the flexibility of working both on-site and remotely within B.C.
Rate of Pay
The salary for this position ranges from $107,200 - $160,800 per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role.
We aim to provide competitive pay that reflects your professional background and expertise. We want to ensure our offer will align with your strengths considering experience, skills, and internal equity to offer a fair and equitable salary. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan as well as other employment offerings will be discussed in detail as your application progresses.
How to Apply
Please click the 'Apply' button at the top right corner or go to https://www.translink.ca/About-Us/Careers.aspx to apply for this position and view instructions on the process.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.
Posting Date:
Closing Date:
Please note that only those short listed will be contacted.
Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.
Equal Employment Opportunity
Coast Mountain Bus Company is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@translink.ca
About TransLink
TransLink is Metro Vancouver’s regional transportation authority and as an enterprise, we’re proud to be one of BC’s Top Employers.
Stand on a street corner in Metro Vancouver and very likely, within a couple minutes, you’ll see us! We are the people and goods movers for our region. But, what does that mean?
We manage and operate an integrated regional transportation system — connecting communities by bus, rail, SeaBus, custom transit services, pedestrian and cycling paths, the Major Road Network and five bridges. Helping people and goods get from A to B — that’s our bread and butter. At the same time, we help deliver the region’s goal of creating a greener, more sustainable, more livable Metro Vancouver.
We serve 500,000 people a day — young and old from all parts of our region and all walks of life. We deliver them to the people and places that matter to them, and back again. Our employees are united by the common goal of delivering the best to our customers no matter where they work — the shop floor, in the drivers’ seat, planning for the future, managing our Compass Card system, keeping customers safe, or staffing our stations, just to name a few.
Our enterprise includes TransLink and three operating companies: B.C. Rapid Transit Company, Coast Mountain Bus Company, and Transit Police.
We’re delivering for today and planning for the future, and we’re always looking for top talent. Want to see where you fit in? Check out translink.ca/careers.