Branch Administrator
Top Benefits
About the role
Branch Administrator
Attendance
On-Site
Job number
26180
Category
Professional
Status: Permanent
Type of Contract
Permanent
Schedule: Full-Time
Posting date
23-Apr-2025
Location: Victoria, British Columbia
Area of Interest: Advisory services, Personal banking
Elevate your career as a Branch Administrator at National Bank Financial! Your exceptional ability to work in synergy with clients and colleagues will be a key asset. In this role, you will be responsible for managing the smooth functioning of day-to-day administrative operations, in accordance with policies and procedures, while playing an instrumental role in supporting the growth and success of our advisor teams.
Your job:
- Ensure that day-to-day branch operations related to financial transactions are compliant and provide the first line of contact for escalation of client related, operational and logistical matters.
- Oversee the HR management of 20+ associates, including performance evaluations and recruitment of new talent.
- Disseminate administrative procedures and policies to ensure that branch employees understand and comply with them while contributing to enhance processes and improve operations.
- Perform rigorous follow-ups as recommended by Internal Audit and Compliance
- Make sure that the premises and a quality work environment are maintained and monitor branch activity related budgets.
- Demonstrate leadership that encourages positive morale and culture within the branch and build our brand within the community.
- Provide administrative support to the Regional Managers on a variety of tasks
Your team:
National Bank Financial – Wealth Management is the fifth largest investment dealer in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000 clients in about 100 branches.
You will report to the Regional Administrative Manager for your branch’s region. Collaboration and partnership will be key to your success.
Prerequisites:
- College or technical diploma and 3 years of experience OR bachelor’s degree in a related field
- Administrative support experience
- Experience in the investment industry, an asset
- Completion of the Canadian Securities Course (CSC) and Conduct and Practices Handbook Course, an asset
- Very good knowledge of Word, Excel and Outlook
- Excellent interpersonal and organizational skills
- Excellent verbal and written communication skills
Languages:
English
Skills
Press space or enter keys to toggle section visibility
Change Management
Communication
Conflict Resolution
Critical Thinking
Emotional Intelligence
Multitasking
Organization Skills
Recruiting
Stress Management
Teamwork
Accountability
Client-focused
Decision Making
Detail-oriented
Digital literacy
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!
Why work at National Bank?
For an environment that supports your career path
There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.
For an inclusive and diverse environment
We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?
Discover our culture
Duration: 1 min 25 sec
Flexibility
Wellbeing
Development
Inclusive Environment
Join our talent community
Sign up to get information on what’s new for your career and our events.
Access your profile
Complete your profile for a personalized experience and search made easy with job alerts relevant to you.
About National Bank of Canada
At National Bank, we believe in the potential of each individual, and that even the smallest gestures can make a big difference. When we help others accomplish their projects, we help empower them and the community at large.
We try to make a difference through innovation, but above all, by putting people first. By taking the time to listen and letting our actions speak for themselves. By remaining bold and passionate. By developing lasting relationships as partners and allies.
Together we can achieve great things and create a positive impact.
Want to learn more about us?
For advice on your personal finances, visit: nbc.ca/advice For advice on your business, visit: nbc.ca/business For career opportunities, visit: jobs.nbc.ca For all the latest news, visit: nbc.ca/news
By clicking "Follow" above, you may receive communications from National Bank, either in your LinkedIn inbox or by other means via LinkedIn, about products and services that could interest you. Learn more at: www.nbc.ca/socialnetworks.
Branch Administrator
Top Benefits
About the role
Branch Administrator
Attendance
On-Site
Job number
26180
Category
Professional
Status: Permanent
Type of Contract
Permanent
Schedule: Full-Time
Posting date
23-Apr-2025
Location: Victoria, British Columbia
Area of Interest: Advisory services, Personal banking
Elevate your career as a Branch Administrator at National Bank Financial! Your exceptional ability to work in synergy with clients and colleagues will be a key asset. In this role, you will be responsible for managing the smooth functioning of day-to-day administrative operations, in accordance with policies and procedures, while playing an instrumental role in supporting the growth and success of our advisor teams.
Your job:
- Ensure that day-to-day branch operations related to financial transactions are compliant and provide the first line of contact for escalation of client related, operational and logistical matters.
- Oversee the HR management of 20+ associates, including performance evaluations and recruitment of new talent.
- Disseminate administrative procedures and policies to ensure that branch employees understand and comply with them while contributing to enhance processes and improve operations.
- Perform rigorous follow-ups as recommended by Internal Audit and Compliance
- Make sure that the premises and a quality work environment are maintained and monitor branch activity related budgets.
- Demonstrate leadership that encourages positive morale and culture within the branch and build our brand within the community.
- Provide administrative support to the Regional Managers on a variety of tasks
Your team:
National Bank Financial – Wealth Management is the fifth largest investment dealer in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000 clients in about 100 branches.
You will report to the Regional Administrative Manager for your branch’s region. Collaboration and partnership will be key to your success.
Prerequisites:
- College or technical diploma and 3 years of experience OR bachelor’s degree in a related field
- Administrative support experience
- Experience in the investment industry, an asset
- Completion of the Canadian Securities Course (CSC) and Conduct and Practices Handbook Course, an asset
- Very good knowledge of Word, Excel and Outlook
- Excellent interpersonal and organizational skills
- Excellent verbal and written communication skills
Languages:
English
Skills
Press space or enter keys to toggle section visibility
Change Management
Communication
Conflict Resolution
Critical Thinking
Emotional Intelligence
Multitasking
Organization Skills
Recruiting
Stress Management
Teamwork
Accountability
Client-focused
Decision Making
Detail-oriented
Digital literacy
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!
Why work at National Bank?
For an environment that supports your career path
There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.
For an inclusive and diverse environment
We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?
Discover our culture
Duration: 1 min 25 sec
Flexibility
Wellbeing
Development
Inclusive Environment
Join our talent community
Sign up to get information on what’s new for your career and our events.
Access your profile
Complete your profile for a personalized experience and search made easy with job alerts relevant to you.
About National Bank of Canada
At National Bank, we believe in the potential of each individual, and that even the smallest gestures can make a big difference. When we help others accomplish their projects, we help empower them and the community at large.
We try to make a difference through innovation, but above all, by putting people first. By taking the time to listen and letting our actions speak for themselves. By remaining bold and passionate. By developing lasting relationships as partners and allies.
Together we can achieve great things and create a positive impact.
Want to learn more about us?
For advice on your personal finances, visit: nbc.ca/advice For advice on your business, visit: nbc.ca/business For career opportunities, visit: jobs.nbc.ca For all the latest news, visit: nbc.ca/news
By clicking "Follow" above, you may receive communications from National Bank, either in your LinkedIn inbox or by other means via LinkedIn, about products and services that could interest you. Learn more at: www.nbc.ca/socialnetworks.