Cobourg Kia, part of the Plaza Auto group, is looking for an enthusiastic Receptionist/ Administrator to join the team.

In this key role, you will be the first point of contact with customers in person and by telephone and must represent the dealership in a professional and friendly manner at all times.

Qualifications:

• Excellent communication skills and phone etiquette.
• Experience operating a multi-line telephone system.
• Ability to work efficiently in a demanding, fast-paced environment.
• Organization, Multi-Tasking Skills, and attention to detail.
• Customer-friendly attitude when greeting customers.
• Strong knowledge of Word, Excel, and Google Suite.
• Previous reception experience is preferred, but not required for the right candidate.
• PBS Experience is an asset.
• Previous Dealership experience is an Asset
• High school diploma or equivalent.

Essential Duties:

(Includes the following; other duties may be assigned.)

• Operating a multi-line telephone system to transfer all incoming calls to the appropriate individual/department courteously and professionally.
• Greet customers and direct them to the appropriate person/department
• Stocking in vehicles, assigning stock numbers, updating registers, creating dockets, and posting into PBS as directed.
• Licensing of new and pre-owned vehicles
• Assistance to the Sales Team in recording and facilitating Finance & Insurance administration
• Maintaining a professional appearance and a neat work and waiting area.

Qualifications:

• Previous experience as a receptionist or in a similar role is preferred
• Knowledge of dealership procedures is a plus and may encourage a higher rate of pay
• Proficiency in using Google Suite or similar software for scheduling and documentation
• Excellent communication skills, both verbal and written
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize tasks effectively
• Friendly and professional demeanor

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be added, deleted, or modified at any time at the discretion of management.

Rate of Pay is $18.50 per hour.