Computer Lab Technician- Terrace
Top Benefits
About the role
Computer Lab Technician- Terrace
Job description and duties
Internal
Coast Mountain College (CMTN), Terrace Campus, invites applications for a part-time (50%, 17.5 hours per week) continuing Computer Lab Technician commencing as soon as possible. Salary will be in accordance with the BCGEU Support Staff Scale, Level 9: $1,180.55 biweekly plus a comprehensive benefit plan.
CMTN is dedicated to employment equity and diversity by providing a workplace that is inclusive and welcoming. It is our aim to reflect the diversity found in our unique region throughout CMTN’s workforce.
Our team is committed to Indigenization, Inclusion, Diversity, Equity, Accessibility, and Internationalization. All qualified candidates are encouraged to apply; however, Canadians and permanent residents of Canada will be given priority. Individuals who anticipate needing accommodations for any part of the application process, may contact HR in confidence, prior to the closing date
Duties: This position will provide comprehensive support to the System Administration and Networking (SAND) program to ensure the provision of quality, timely and reliable support for student success.
Tasks will include but are not limited to:
- Provide support to analyze, design, document, and develop training aids in support of courses, laboratory assignments and departmental operations
- Set up and ensure computers, printers, and networking equipment are operational
- Troubleshoot software and hardware problems, and arrange for equipment repairs
- Assist students to problem-solve and understand the procedures involved in mastering computerized applications and networking technologies
- Provide information to students and guide them through steps in software programs and network configurations to complete assignments
- Diagnose and resolve technical problems related to lab systems, software, hardware, and other training aids
- Maintain accurate records of issues, resolutions, and troubleshooting steps, identifying common procedures and solutions to build a knowledge base for future reference and training purposes
- Communicate with internal and external suppliers regarding coordination of repair or warranty issues
- Maintain a safe working area in accordance with WorkSafe BC, WHMIS and College requirements and procedures
- Create work order requests using College software and procedures for maintenance of building/lab space where deficiencies are identified
- Update and Perform inventory management process duties: receiving and inspecting products and verify condition; sorting and stocking; taking tools, equipment, or consumables out of service and disposal of products at end of life
- Assist Instructor in student testing and monitor student attendance and progress
- Invigilate course exams, collect final exam materials from students and deliver to appropriate personnel for safekeeping
- Communicate directly with Instructors or Program Coordinator as needed regarding student progress or difficulties
- Promote a positive work atmosphere and communicate in a professional manner demonstrating mutual respect with students and colleagues
- Other related duties as assigned by Supervisor or designate
Qualifications
A two-year diploma in Information Technology, Computer Science, Network Administration or related field along with a minimum of 2 years of related work experience. Preference include CompTIA A+ and CCNA (Cisco certification Network Associate) certifications. An equivalent combination of education and experience may be considered.
Proven skills and experience with combination of the following must be demonstrated:
- Strong skills and knowledge in troubleshooting and proficiency in diagnosing and resolving problems related to networking technologies and computer systems
- Proficient with MS Office / O365
- Working knowledge of software/hardware applicable to SAND program delivery
- Practical understanding of multimedia resources and equipment for learning and teaching
- Ability to handle multiple support requests concurrently while maintaining high level of responsiveness and quality.
- Strong interpersonal and communication skills combined with strong time-management skills
- Ability to work effectively independent as well as within a diverse team-environment.
- Excellent conflict resolution skill with demonstrated ability to work with diverse populations.
- Ability to maintain confidentiality and use discretion in dealing with students and records.
Application information
To apply please send a cover letter, quoting competition #25.050B, and an up-to-date resume to:
Coast Mountain College, Human Resources, Email: apply@coastmountaincollege.ca
NOTE: Only complete applications (with a cover letter and resume included) received to the above noted email address will be considered.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Closing date
July 22, 2025
Competition number
25.050B
Job status
Open
Posting type
Support
Audience
Internal BCGEU Support Staff
Department
Campuses
- Terrace
About Coast Mountain College
Tucked away in the coastal mountains of spectacular British Columbia, we are an accredited college offering a variety of education and training options. We are committed to supporting cross-cultural understanding, Indigenization of teaching and learning, and improved access to education. We provide face-to-face and online programs for local, rural, and Indigenous communities, and for learners from across Canada and abroad.
At Coast Mountain College, lifestyle and learning go hand in hand. Our experiential, place-based learning philosophy brings theory to life and strengthens the connection to local cultures and environments.
We offer university transfer, applied and post-degree diploma programs, career and trades training, adult upgrading, field schools, and Canada’s only Northwest Coast art program.
With over 200 employees at our five campuses, CMTN adds close to $139 million to the North Coast/Nechako economy.
We offer a friendly, inclusive environment that welcomes and supports faculty and staff, as well as our local, national, and international students.
Computer Lab Technician- Terrace
Top Benefits
About the role
Computer Lab Technician- Terrace
Job description and duties
Internal
Coast Mountain College (CMTN), Terrace Campus, invites applications for a part-time (50%, 17.5 hours per week) continuing Computer Lab Technician commencing as soon as possible. Salary will be in accordance with the BCGEU Support Staff Scale, Level 9: $1,180.55 biweekly plus a comprehensive benefit plan.
CMTN is dedicated to employment equity and diversity by providing a workplace that is inclusive and welcoming. It is our aim to reflect the diversity found in our unique region throughout CMTN’s workforce.
Our team is committed to Indigenization, Inclusion, Diversity, Equity, Accessibility, and Internationalization. All qualified candidates are encouraged to apply; however, Canadians and permanent residents of Canada will be given priority. Individuals who anticipate needing accommodations for any part of the application process, may contact HR in confidence, prior to the closing date
Duties: This position will provide comprehensive support to the System Administration and Networking (SAND) program to ensure the provision of quality, timely and reliable support for student success.
Tasks will include but are not limited to:
- Provide support to analyze, design, document, and develop training aids in support of courses, laboratory assignments and departmental operations
- Set up and ensure computers, printers, and networking equipment are operational
- Troubleshoot software and hardware problems, and arrange for equipment repairs
- Assist students to problem-solve and understand the procedures involved in mastering computerized applications and networking technologies
- Provide information to students and guide them through steps in software programs and network configurations to complete assignments
- Diagnose and resolve technical problems related to lab systems, software, hardware, and other training aids
- Maintain accurate records of issues, resolutions, and troubleshooting steps, identifying common procedures and solutions to build a knowledge base for future reference and training purposes
- Communicate with internal and external suppliers regarding coordination of repair or warranty issues
- Maintain a safe working area in accordance with WorkSafe BC, WHMIS and College requirements and procedures
- Create work order requests using College software and procedures for maintenance of building/lab space where deficiencies are identified
- Update and Perform inventory management process duties: receiving and inspecting products and verify condition; sorting and stocking; taking tools, equipment, or consumables out of service and disposal of products at end of life
- Assist Instructor in student testing and monitor student attendance and progress
- Invigilate course exams, collect final exam materials from students and deliver to appropriate personnel for safekeeping
- Communicate directly with Instructors or Program Coordinator as needed regarding student progress or difficulties
- Promote a positive work atmosphere and communicate in a professional manner demonstrating mutual respect with students and colleagues
- Other related duties as assigned by Supervisor or designate
Qualifications
A two-year diploma in Information Technology, Computer Science, Network Administration or related field along with a minimum of 2 years of related work experience. Preference include CompTIA A+ and CCNA (Cisco certification Network Associate) certifications. An equivalent combination of education and experience may be considered.
Proven skills and experience with combination of the following must be demonstrated:
- Strong skills and knowledge in troubleshooting and proficiency in diagnosing and resolving problems related to networking technologies and computer systems
- Proficient with MS Office / O365
- Working knowledge of software/hardware applicable to SAND program delivery
- Practical understanding of multimedia resources and equipment for learning and teaching
- Ability to handle multiple support requests concurrently while maintaining high level of responsiveness and quality.
- Strong interpersonal and communication skills combined with strong time-management skills
- Ability to work effectively independent as well as within a diverse team-environment.
- Excellent conflict resolution skill with demonstrated ability to work with diverse populations.
- Ability to maintain confidentiality and use discretion in dealing with students and records.
Application information
To apply please send a cover letter, quoting competition #25.050B, and an up-to-date resume to:
Coast Mountain College, Human Resources, Email: apply@coastmountaincollege.ca
NOTE: Only complete applications (with a cover letter and resume included) received to the above noted email address will be considered.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Closing date
July 22, 2025
Competition number
25.050B
Job status
Open
Posting type
Support
Audience
Internal BCGEU Support Staff
Department
Campuses
- Terrace
About Coast Mountain College
Tucked away in the coastal mountains of spectacular British Columbia, we are an accredited college offering a variety of education and training options. We are committed to supporting cross-cultural understanding, Indigenization of teaching and learning, and improved access to education. We provide face-to-face and online programs for local, rural, and Indigenous communities, and for learners from across Canada and abroad.
At Coast Mountain College, lifestyle and learning go hand in hand. Our experiential, place-based learning philosophy brings theory to life and strengthens the connection to local cultures and environments.
We offer university transfer, applied and post-degree diploma programs, career and trades training, adult upgrading, field schools, and Canada’s only Northwest Coast art program.
With over 200 employees at our five campuses, CMTN adds close to $139 million to the North Coast/Nechako economy.
We offer a friendly, inclusive environment that welcomes and supports faculty and staff, as well as our local, national, and international students.