About the role
Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.
Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity.
Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue.
Summary
We currently recruiting for an Inside Sales position with our Express Team in the Edmonton Automation Centre. This role will report to the Manager, Application Specialists in Edmonton.
This is a great opportunity for a Spartan with customer service experience serving our Customers, with our without a technical background, to enter into a Customer-facing sales role.
Role and Responsibilities
- Interfacing with existing and new customer applications, typically with telephone support to provide products and solutions
- Provide troubleshooting support of instrumentation and referring to appropriate internal and factory expertise
- Ensuring maintenance/servicing of existing company products and proposing replacement or alternates
- Being knowledgeable of and providing support for Spartan initiatives
- Proactively communicating customer concerns or opportunities to Spartan outside sales and management
- Product selection and order entry
- Excellence in customer service
Qualifications and Skills
- Proven customer service and communication skills, and a passion for Customer First
- A Technical Diploma/Degree in Instrumentation, Engineering, or Business would be considered an asset
- Technical training or customer service / coordinator / inside sales experience an asset
- Some Emerson and/or other Spartan product knowledge would be an asset
- SAP experience is an asset
- Excellent organization skills and ability to multi-task
- Ability to work well in a fast-paced environment
- Able to work within a small-team environment as well as independently
- Entrepreneurial work ethic
Spartan recognizes that there are many ways in which candidates develop knowledge, abilities, and competencies throughout their careers. We encourage applications from candidates with a variety of backgrounds and we do consider qualifications and competencies that are equivalent to those specifically mentioned above.
Close Date: August 12, 2025 (11:59 pm MST)
IND123
Requisition ID: 1566
About Spartan Controls
Spartan Controls is the leading provider of industrial automation, valves, measurement and process control technology and solutions in Western Canada. For over 60 years, Spartan has provided customers with high performance automation solutions, industry expertise, lifecycle support, and technical training – delivering value our customers want. Our automation solutions are used in all process industries including oil and gas, oil sands, mining, pulp and paper, power, pipeline, and municipal. With our expert resources living and working in 14 communities across Western Canada, we are dedicated to providing exceptional customer experiences where expertise and collaboration come together.
We are a Canadian, employee-owned company with project experience spanning multiple industries. Our single point of contact reduces cost, improves the customer experience and allows us to quickly apply solutions and services to meet our customer’s automation challenges head-on.
Our strategic partnership with Emerson and other leading solution providers empowers us to connect our customers with world-class technology, exceptional technical expertise, and comprehensive lifecycle services. As an Emerson Impact Partner, we serve as the local, dedicated point of contact for sales, service, and applied engineering for Emerson's automation solutions business.
What sets us apart is our unique employee ownership model, which fosters a culture of stability and continuity. This model enables us to retain our intellectual capital and uphold a highly skilled and competent workforce. At Spartan Controls, our team members are driven by a customer-focused and entrepreneurial spirit. They have invested in their skills, training, and development to ensure that they deliver the utmost level of service. Within our organization, those who thrive exhibit a strong team-oriented mindset and a dedicated work ethic, consistently going above and beyond to exceed customer expectations.
About the role
Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.
Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity.
Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue.
Summary
We currently recruiting for an Inside Sales position with our Express Team in the Edmonton Automation Centre. This role will report to the Manager, Application Specialists in Edmonton.
This is a great opportunity for a Spartan with customer service experience serving our Customers, with our without a technical background, to enter into a Customer-facing sales role.
Role and Responsibilities
- Interfacing with existing and new customer applications, typically with telephone support to provide products and solutions
- Provide troubleshooting support of instrumentation and referring to appropriate internal and factory expertise
- Ensuring maintenance/servicing of existing company products and proposing replacement or alternates
- Being knowledgeable of and providing support for Spartan initiatives
- Proactively communicating customer concerns or opportunities to Spartan outside sales and management
- Product selection and order entry
- Excellence in customer service
Qualifications and Skills
- Proven customer service and communication skills, and a passion for Customer First
- A Technical Diploma/Degree in Instrumentation, Engineering, or Business would be considered an asset
- Technical training or customer service / coordinator / inside sales experience an asset
- Some Emerson and/or other Spartan product knowledge would be an asset
- SAP experience is an asset
- Excellent organization skills and ability to multi-task
- Ability to work well in a fast-paced environment
- Able to work within a small-team environment as well as independently
- Entrepreneurial work ethic
Spartan recognizes that there are many ways in which candidates develop knowledge, abilities, and competencies throughout their careers. We encourage applications from candidates with a variety of backgrounds and we do consider qualifications and competencies that are equivalent to those specifically mentioned above.
Close Date: August 12, 2025 (11:59 pm MST)
IND123
Requisition ID: 1566
About Spartan Controls
Spartan Controls is the leading provider of industrial automation, valves, measurement and process control technology and solutions in Western Canada. For over 60 years, Spartan has provided customers with high performance automation solutions, industry expertise, lifecycle support, and technical training – delivering value our customers want. Our automation solutions are used in all process industries including oil and gas, oil sands, mining, pulp and paper, power, pipeline, and municipal. With our expert resources living and working in 14 communities across Western Canada, we are dedicated to providing exceptional customer experiences where expertise and collaboration come together.
We are a Canadian, employee-owned company with project experience spanning multiple industries. Our single point of contact reduces cost, improves the customer experience and allows us to quickly apply solutions and services to meet our customer’s automation challenges head-on.
Our strategic partnership with Emerson and other leading solution providers empowers us to connect our customers with world-class technology, exceptional technical expertise, and comprehensive lifecycle services. As an Emerson Impact Partner, we serve as the local, dedicated point of contact for sales, service, and applied engineering for Emerson's automation solutions business.
What sets us apart is our unique employee ownership model, which fosters a culture of stability and continuity. This model enables us to retain our intellectual capital and uphold a highly skilled and competent workforce. At Spartan Controls, our team members are driven by a customer-focused and entrepreneurial spirit. They have invested in their skills, training, and development to ensure that they deliver the utmost level of service. Within our organization, those who thrive exhibit a strong team-oriented mindset and a dedicated work ethic, consistently going above and beyond to exceed customer expectations.