HOSPITALITY CLERK
If you're looking for chance to work alongside the best and brightest in the industry, you'll find it here! We are currently looking for a full-time Hospitality Clerk with strong interpersonal skills and enthusiasm for providing outstanding guest service. The hours for this position are Monday through Friday from 7:00 a.m. to 3:00 p.m. and provides the opportunity to work with a group of people who are smart, dynamic and collaborative. The successful candidate will have a minimum of 1 years’ related experience, be energetic, flexible and motivated.

WHAT YOU’LL BE DOING

• Coordinate all full-service catering details for all meetings and onsite events
• Ensure that the boardrooms are prepared in advance of meetings and events. This includes
• coffee/tea/water service along with any catering requirements
• Update and maintain firm database of dietary restrictions
• Establish and maintain excellent working relationships with existing and new catering vendors
• Coordinate and work with on-duty Receptionist to ensure that all boardrooms are cleared and prepared for upcoming meetings
• Ensure that coffee stations and lounges are well stocked with the day to sundry needs of each
• Ensure that the servery, breakrooms, kitchen counters, microwave and refrigerators are kept clean and tidy, adhering to daily cleaning schedule
• Load/unload dishwashers as needed throughout the day
• Deliver cookies/fruit to all floors in the morning
• Provide back-up for Reception and Central Services Team as needed, including but not limited to:
• greeting clients
• processing incoming calls
• routing incoming faxes to appropriate individuals
• coordinating boardroom bookings
• other duties as assigned

WHAT WE ARE LOOKING FOR

• Minimum of 1 years’ related experience in a professional services environment or hospitality industry
• Commitment to providing outstanding customer service to clients and internal stakeholders
• Proven ability to thrive in a fast-paced team-oriented environment
• Highly organized and multi-task oriented, with the ability to balance priorities
• Proven ability to work with minimal supervision
• Professional appearance and demeanour
• Ability to perform physical aspects of the position, including: standing, walking, kneeling, pushing, pulling, lifting and carrying up to 20lbs

WHAT YOU BRING

• Strong communication and interpersonal skills with the ability to listen effectively, respond appropriately and deliver guests exceptional and professional service
• Solid work ethic with excellent organization and time management skills
• Ability to take initiative as well as follow instructions
• Ability to work calmly under pressure and doesn’t get frazzled easily
• Adaptability/flexibility in working with multiple requests from multiple stakeholders
• Ability to work effectively both independently and as a contributing member in a team environment
• Roll up your sleeves attitude – no job is too big or too small!

WHAT WE OFFER
Our people are the heart of our firm – we say it often and with good reason. It is only through our people’s skills, ambition, dedication, and hard work that we can deliver the excellent level of client service our reputation is built upon. While our expectations are high – so are our rewards. Our generous competitive compensation package is just one component of our total rewards package. The salary range for this role is $53,000 - $57,000 annually, which represents a fair market value and estimate of possible compensation at the time of posting. Actual compensation will be dependent upon several factors, including but not limited to, the candidate’s relevant education, experience and qualifications.

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