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Associate, Retail Sales at The Face Station

Toronto, ON
$18/hour
Mid Level
Full-time

Top Benefits

Dental care
Paid time off
Vision care

About the role

The Face Station, Toronto’s premier outlet for professional makeup artists in the entertainment industries, is seeking an Associate, Retail Sales to provide superior service to the store’s customers and to assist with specific activities relating to CMU College of Makeup Art and Design -- a related company located on the same premises.

We are looking for a makeup artist with a strong retail sales background who is passionate about the makeup industry.

Hours: Monday to Friday, 8:30am to 5:00pm

Customer Service:

  • Provide courteous, knowledgeable service to customers.

  • Determine client’s needs and suggest products to match.

  • Answer questions customers may have regarding products.

  • Receive and process orders via phone or email.

  • Purchase assigned store items via purchase orders.

  • Conduct end-of-day review of products sold and replenishment of shelves and drawers.

  • Accept deliveries; and unpack and restock supplies.

  • Continually monitor and ensure store cleanliness and tester maintenance and replacement.

Payment system:

  • Balance and cross-checking the float with the previous day’s cash sales.

  • Open and close the credit / debit terminal.

  • Process point-of-sales (POS) transactions.

  • Customer / company account management.

  • Assist with inventory management.

  • Assist with set up and tear down for trade shows.

  • Assist with events, incl. receptions, college graduations, summer institute programming, etc.

  • Provide makeup demonstrations at key events.

CMU support:

  • Act as main reception for in-person campus visits, phone calls and deliveries.

  • File and organize The Face Station and CMU College documents and marketing materials at the store.

Qualifications for the role

  • Demonstrated expertise in and knowledge of makeup products and application techniques.

  • At least one year in retail customer service and sales, preferably in the makeup industry.

  • Strong entrepreneurial skills to identify new business opportunities.

  • Strong communication skills to speak confidently with customers and suppliers.

  • Solid computer skills including Microsoft Word and Excel.

  • Strong interest in continual improvement and self-development.

  • Self-directed and responsible.

Job Types: Full-time, Permanent

Pay: From $18.00 per hour

Expected hours: 37.5 per week

Benefits:

  • Dental care
  • Paid time off
  • Vision care

Shift:

  • Day shift

Work days:

  • Monday to Friday

Experience:

  • retail customer service and sales: 1 year (preferred)

Work Location: In person

Expected start date: 2025-06-25

About CMU College of Makeup Art & Design

Higher Education
11-50

CMU College of Makeup Art & Design is a world leader in training for makeup, spfx, character and digital design.

CMU College is committed to delivering world-class training for artists who upon graduation are job ready with skills in makeup artistry, spfx and digital design, that are in high demand across entertainment industries in Canada and internationally.

In 2017, CMU celebrated 30 years as a renowned makeup school, located in The Old Fire Hall, a historic site in the heart of downtown Toronto. The college is the only school in North America dedicated to specialized diploma and certificate programs in all disciplines of Makeup Artistry: Fashion, Theatre, Wig Knotting, Film & Television, Prosthetics, and practical & digital Creature Design.

Each year, 200 students from over 30 countries study Makeup Artistry at CMU. The school's state of the art facilities allow Canadian and international students to articulate their creative potential while mastering leading edge techniques. By connecting students with industry professionals, CMU produces the next generation of makeup artists with the knowledge and skills to succeed worldwide.