Top Benefits
About the role
Rockstar is recruiting for a fast-growing SaaS/AI company focused on the future of work and workforce development. Our client partners with workforce development agencies, government organizations, and employers to deliver AI-powered career guidance and support for job seekers. With a team of 30-50 professionals across the US and Canada, and main hubs in New York and Toronto, this venture-backed company is on a mission to unlock pathways between talent and opportunity using the power of AI.
High velocity, high intensity, high trust, high bar, high impact, and a will to win.
This opportunity could be the right next step in a candidate's career journey if those words resonate deeply. The ideal candidate lives and leads with humility, pursues audacious goals, and is motivated by having a meaningful and positive impact on people and the world around them.
Important note: Data shows that men on average apply for a role if they meet 3/10 requirements while women often only do so if it’s 10/10. The company works hard to be clear and specific about what roles include and demand, and encourages candidates to apply if they see a strong (but not necessarily perfect) fit between themselves and the opportunity.
Your Role
The company is seeking a Senior Platform Engineer to join the team. This individual will play a critical role in building the backbone of the platform—designing smart, scalable systems that eliminate manual work, power seamless integrations, and set the team up to move faster with less friction. This is a hands-on, high-impact role that will make an outsized impact on how the team works, ships, and supports users every day.
Your 30/60/90 Day Plan
The company values clarity of purpose and rapid momentum. Here’s what success looks like in the first 90 days:
First 30 Days – Learn and Integrate
-
Build relationships across the immediate team and cross-functional stakeholders
-
Participate in shadowing sessions and onboarding exercises
-
Get hands-on with the tools, systems, and workflows that are critical for the successful operation of the case management platform
-
Solve issues manually in technical support systems
-
Identify key areas of improvement and plan how to make meaningful change in day-to-day operations
Days 31–60 – Own and Execute
-
Take ownership of toil reduction and support system automation. Success is based on being able to build a sustainable system that can be managed by a non-technical person.
-
Create clear technical requirements for the vendor partner to execute on and manage acceptance testing of changes.
-
Surface learnings, blockers, and opportunities proactively so that planning for 3-6 months can be effective and accurate
-
Prioritize work by balancing scope of impact and cost of labour
Days 61–90 – Lead and Amplify
-
Drive forward a self-initiated project aligned with strategic goals of eliminating technical resourcing for manual support exercises
-
Monitor the impact of the improvements of the support systems and integrate non-technical counterparts in early features development
-
Participate in customer calls to bring clarity to complicated workflows and the technical touchpoints for them
Your Skills
-
Deep experience designing and automating workflows across cloud-based systems (AWS preferred)
-
Proficiency with event-driven architectures using tools like AWS EventBridge, SQS, Lambda, or Kafka
-
Strong scripting and backend development skills (TypeScript, Node.js) for automating operational and support processes
-
Experience integrating third-party APIs and automating data flows across internal and external systems
-
Knowledge of queueing, retries, and idempotency patterns to replace manual intervention with resilient automation
-
Strong debugging and systems-thinking abilities to identify and remove process bottlenecks
-
Excellent collaboration skills to work across support, customer success, and engineering functions
Your Experience
-
5–8+ years in platform, DevOps, or backend roles focused on operational tooling and workflow automation
-
Led initiatives to reduce manual support tasks by building internal tools, automation, or self-serve systems
-
Integrated with third-party legacy systems using async workloads
-
Designed and maintained serverless or event-driven architectures to streamline async processes
-
Implemented logging, alerting, and observability for support pipelines and integrations
-
Worked in environments with high support load or external SLAs where reliability and speed matter
-
Partnered with customer support or success teams to analyze common pain points and design technical solutions
Your Education
The company is not focused on alma maters. Grit, hunger, and drive are valued. If a candidate learns continuously, tackles challenges head-on, and knows their strengths and gaps intimately, they are encouraged to apply.
Job Benefits
-
Work directly with the founding team
-
Unlimited PTO
-
Health care
-
401(K) for US team
-
Career Development Budget
-
Technology reimbursement
-
Flexible schedules built on trust
Location
The company is open to candidates living anywhere in Canada. For candidates living in Toronto, the office is conveniently located at 325 Front St West (a short walk from Union Station). The team comes in 1-2x a week, usually on Wednesdays.
Compensation
The base salary range for this role is $140,000 - $170,000 CAD. It is variable based on applied experience and other factors identified by the hiring committee.
Hiring Journey
The company believes in designing intentional and rigorous hiring journeys to help candidates determine if this is the best role and organization for them, based on unique skills, mindset, and experiences. The process operates at high velocity with high intensity and aims to provide an accurate taste of what that feels like before joining.
Every hiring journey consists of thoughtfully crafted steps including a performance challenge and rounds of interviews with team members. For this role, that might look like:
-
Online Application
-
1st Interview with Hiring Manager
-
Coding Challenge
-
Design Challenge
-
Interview with CEO
-
Final Decision
Generally, this entire process takes around 4 weeks, although the timing can vary due to specific candidate circumstances.
Company Profile
In looking at a job posting, it’s often hard to get a basic picture of the company profile (size, stage, structure, etc.), so the following is shared upfront to help candidates quickly decide and to focus any time spent together on going beyond the basics:
-
Problem Domain: Future of Work / Workforce Development - important that the problem domain interests candidates even if they haven’t worked in the space before.
-
Industry: SaaS / AI - technology and data are at the core of what is built.
-
Customers: The company partners with workforce development agencies, government agencies, and employers/enterprises.
-
Structure: The organization is structured around the following key departments: Growth, Customer Success, Product, Engineering, Data, People & Culture, Finance & Operations.
-
Team: The team consists of 30-50 people across the US and Canada with main hubs in New York and Toronto.
-
Funding: The company was built from 0 to 1 with no external capital (a rare feat for tech startups) and has subsequently raised one round of funding led by JP Morgan, fueling significant growth.
Core Principles
-
Be Curious
-
Drive to Outcomes
-
Raise the Bar
-
Speed Matters
-
Own It
-
We Over Me
About the Client
The client is on a mission to unlock pathways between talent and opportunity using the power of AI. The focus is on personalized, AI-powered career guidance for job seekers, emphasizing skills over extensive resumes, and partnering with workforce development partners, governments, and employers to level access to opportunity.
This is a growing, venture-backed company focused on using technology to improve the lives and outcomes for people going through career transitions. The team is small and driven, united by a commitment to job seekers and workforce ecosystems. The company is not just building a business; it is shaping the future of work.
Top Benefits
About the role
Rockstar is recruiting for a fast-growing SaaS/AI company focused on the future of work and workforce development. Our client partners with workforce development agencies, government organizations, and employers to deliver AI-powered career guidance and support for job seekers. With a team of 30-50 professionals across the US and Canada, and main hubs in New York and Toronto, this venture-backed company is on a mission to unlock pathways between talent and opportunity using the power of AI.
High velocity, high intensity, high trust, high bar, high impact, and a will to win.
This opportunity could be the right next step in a candidate's career journey if those words resonate deeply. The ideal candidate lives and leads with humility, pursues audacious goals, and is motivated by having a meaningful and positive impact on people and the world around them.
Important note: Data shows that men on average apply for a role if they meet 3/10 requirements while women often only do so if it’s 10/10. The company works hard to be clear and specific about what roles include and demand, and encourages candidates to apply if they see a strong (but not necessarily perfect) fit between themselves and the opportunity.
Your Role
The company is seeking a Senior Platform Engineer to join the team. This individual will play a critical role in building the backbone of the platform—designing smart, scalable systems that eliminate manual work, power seamless integrations, and set the team up to move faster with less friction. This is a hands-on, high-impact role that will make an outsized impact on how the team works, ships, and supports users every day.
Your 30/60/90 Day Plan
The company values clarity of purpose and rapid momentum. Here’s what success looks like in the first 90 days:
First 30 Days – Learn and Integrate
-
Build relationships across the immediate team and cross-functional stakeholders
-
Participate in shadowing sessions and onboarding exercises
-
Get hands-on with the tools, systems, and workflows that are critical for the successful operation of the case management platform
-
Solve issues manually in technical support systems
-
Identify key areas of improvement and plan how to make meaningful change in day-to-day operations
Days 31–60 – Own and Execute
-
Take ownership of toil reduction and support system automation. Success is based on being able to build a sustainable system that can be managed by a non-technical person.
-
Create clear technical requirements for the vendor partner to execute on and manage acceptance testing of changes.
-
Surface learnings, blockers, and opportunities proactively so that planning for 3-6 months can be effective and accurate
-
Prioritize work by balancing scope of impact and cost of labour
Days 61–90 – Lead and Amplify
-
Drive forward a self-initiated project aligned with strategic goals of eliminating technical resourcing for manual support exercises
-
Monitor the impact of the improvements of the support systems and integrate non-technical counterparts in early features development
-
Participate in customer calls to bring clarity to complicated workflows and the technical touchpoints for them
Your Skills
-
Deep experience designing and automating workflows across cloud-based systems (AWS preferred)
-
Proficiency with event-driven architectures using tools like AWS EventBridge, SQS, Lambda, or Kafka
-
Strong scripting and backend development skills (TypeScript, Node.js) for automating operational and support processes
-
Experience integrating third-party APIs and automating data flows across internal and external systems
-
Knowledge of queueing, retries, and idempotency patterns to replace manual intervention with resilient automation
-
Strong debugging and systems-thinking abilities to identify and remove process bottlenecks
-
Excellent collaboration skills to work across support, customer success, and engineering functions
Your Experience
-
5–8+ years in platform, DevOps, or backend roles focused on operational tooling and workflow automation
-
Led initiatives to reduce manual support tasks by building internal tools, automation, or self-serve systems
-
Integrated with third-party legacy systems using async workloads
-
Designed and maintained serverless or event-driven architectures to streamline async processes
-
Implemented logging, alerting, and observability for support pipelines and integrations
-
Worked in environments with high support load or external SLAs where reliability and speed matter
-
Partnered with customer support or success teams to analyze common pain points and design technical solutions
Your Education
The company is not focused on alma maters. Grit, hunger, and drive are valued. If a candidate learns continuously, tackles challenges head-on, and knows their strengths and gaps intimately, they are encouraged to apply.
Job Benefits
-
Work directly with the founding team
-
Unlimited PTO
-
Health care
-
401(K) for US team
-
Career Development Budget
-
Technology reimbursement
-
Flexible schedules built on trust
Location
The company is open to candidates living anywhere in Canada. For candidates living in Toronto, the office is conveniently located at 325 Front St West (a short walk from Union Station). The team comes in 1-2x a week, usually on Wednesdays.
Compensation
The base salary range for this role is $140,000 - $170,000 CAD. It is variable based on applied experience and other factors identified by the hiring committee.
Hiring Journey
The company believes in designing intentional and rigorous hiring journeys to help candidates determine if this is the best role and organization for them, based on unique skills, mindset, and experiences. The process operates at high velocity with high intensity and aims to provide an accurate taste of what that feels like before joining.
Every hiring journey consists of thoughtfully crafted steps including a performance challenge and rounds of interviews with team members. For this role, that might look like:
-
Online Application
-
1st Interview with Hiring Manager
-
Coding Challenge
-
Design Challenge
-
Interview with CEO
-
Final Decision
Generally, this entire process takes around 4 weeks, although the timing can vary due to specific candidate circumstances.
Company Profile
In looking at a job posting, it’s often hard to get a basic picture of the company profile (size, stage, structure, etc.), so the following is shared upfront to help candidates quickly decide and to focus any time spent together on going beyond the basics:
-
Problem Domain: Future of Work / Workforce Development - important that the problem domain interests candidates even if they haven’t worked in the space before.
-
Industry: SaaS / AI - technology and data are at the core of what is built.
-
Customers: The company partners with workforce development agencies, government agencies, and employers/enterprises.
-
Structure: The organization is structured around the following key departments: Growth, Customer Success, Product, Engineering, Data, People & Culture, Finance & Operations.
-
Team: The team consists of 30-50 people across the US and Canada with main hubs in New York and Toronto.
-
Funding: The company was built from 0 to 1 with no external capital (a rare feat for tech startups) and has subsequently raised one round of funding led by JP Morgan, fueling significant growth.
Core Principles
-
Be Curious
-
Drive to Outcomes
-
Raise the Bar
-
Speed Matters
-
Own It
-
We Over Me
About the Client
The client is on a mission to unlock pathways between talent and opportunity using the power of AI. The focus is on personalized, AI-powered career guidance for job seekers, emphasizing skills over extensive resumes, and partnering with workforce development partners, governments, and employers to level access to opportunity.
This is a growing, venture-backed company focused on using technology to improve the lives and outcomes for people going through career transitions. The team is small and driven, united by a commitment to job seekers and workforce ecosystems. The company is not just building a business; it is shaping the future of work.