Top Benefits
Gym membership
Pension plan
Share purchase options
About the role
Who you are
- This role is ideal for a customer-centric leader with a strong track record in account management, who excels at driving adoption, identifying new opportunities, and delivering measurable value to issuer partners through collaboration, insights, and execution excellence
- Combine strategic thinking with a hands-on, “roll-up-your-sleeves” approach to execution
- Bring a strong analytical and commercial mindset, using data to drive decisions and uncover growth potential
- Demonstrate adaptability and resilience in a dynamic, evolving environment
- Bring proven experience working with global clients or in multinational settings, understanding the nuances of global operations, markets, and regulatory environments
What the job involves
- The Issuer Account Management team at Ethoca, a Mastercard company, is seeking a Vice President to lead and grow strategic relationships across our Alerts, Consumer Clarity, and Subscriptions businesses
- Own and grow strategic issuer relationships across Ethoca’s Alerts, Consumer Clarity, and Subscriptions businesses
- Lead a global account management team focused on customer outcomes, performance, and retention
- Drive issuer engagement and expansion through data-led account planning and value delivery
- Identify and act on opportunities to deepen issuer partnerships and expand solution usage
- Collaborate with Mastercard teams to align issuer goals with broader business objectives and integrated solutions
- Use analytics and market insights to shape account strategies and deliver meaningful business impact
- Act as the issuer advocate internally, informing Ethoca’s priorities and ensuring relevance and value alignment
- Willingness and ability to travel internationally to meet with global issuer partners and stakeholders
- Build and maintain trusted relationships with senior issuer stakeholders, positioning Ethoca as a long-term partner
- Lead high-performing global teams and work cross-functionally to deliver impactful, customer-focused outcomes
- Abide by Mastercard’s security policies and practices
- Ensure the confidentiality and integrity of the information being accessed
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines
Benefits
- Gym membership
- Pension plan
- Share purchase options
- Extra holiday purchase optional
- 25 days holiday (excl. bank holidays)
- Work from home opportunities
- Health insurance
About Mastercard
IT Services and IT Consulting
10,000+
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Top Benefits
Gym membership
Pension plan
Share purchase options
About the role
Who you are
- This role is ideal for a customer-centric leader with a strong track record in account management, who excels at driving adoption, identifying new opportunities, and delivering measurable value to issuer partners through collaboration, insights, and execution excellence
- Combine strategic thinking with a hands-on, “roll-up-your-sleeves” approach to execution
- Bring a strong analytical and commercial mindset, using data to drive decisions and uncover growth potential
- Demonstrate adaptability and resilience in a dynamic, evolving environment
- Bring proven experience working with global clients or in multinational settings, understanding the nuances of global operations, markets, and regulatory environments
What the job involves
- The Issuer Account Management team at Ethoca, a Mastercard company, is seeking a Vice President to lead and grow strategic relationships across our Alerts, Consumer Clarity, and Subscriptions businesses
- Own and grow strategic issuer relationships across Ethoca’s Alerts, Consumer Clarity, and Subscriptions businesses
- Lead a global account management team focused on customer outcomes, performance, and retention
- Drive issuer engagement and expansion through data-led account planning and value delivery
- Identify and act on opportunities to deepen issuer partnerships and expand solution usage
- Collaborate with Mastercard teams to align issuer goals with broader business objectives and integrated solutions
- Use analytics and market insights to shape account strategies and deliver meaningful business impact
- Act as the issuer advocate internally, informing Ethoca’s priorities and ensuring relevance and value alignment
- Willingness and ability to travel internationally to meet with global issuer partners and stakeholders
- Build and maintain trusted relationships with senior issuer stakeholders, positioning Ethoca as a long-term partner
- Lead high-performing global teams and work cross-functionally to deliver impactful, customer-focused outcomes
- Abide by Mastercard’s security policies and practices
- Ensure the confidentiality and integrity of the information being accessed
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines
Benefits
- Gym membership
- Pension plan
- Share purchase options
- Extra holiday purchase optional
- 25 days holiday (excl. bank holidays)
- Work from home opportunities
- Health insurance
About Mastercard
IT Services and IT Consulting
10,000+
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.